Hello from Team OCBC

[bumdssa]

hi OCBC, is there anyway for me to withdraw my cc application?

 

[OCBC Bank]

hi OCBC, is there anyway for me to withdraw my cc application?

Hi bumdssa,

As long as the application is still in process (yet to be approved), our service executive should be able to assist you.

Please call our hotline at 1800 363 3333.

^DG

 

[OCBC Bank]

I have purchased unit trust through internet banking, would that qualify for wealth bonus ?

Hi there,

Please do give us a call at 1800 363 3333. Our service executive will be able to look into your account, and advise if your wealth product is eligible for wealth bonus.

^DG

 

[Kinopix]

Advert from OCBC

Anyone received the advert below? What is this about? Thanks.

<ADV> OCBC Premier Banking: Thank you for purchasing our Great270 insurance plan. Visit any OCBC Premier Centre to find out how you can earn a cash reward of up to S$2,000 if you purchase one of our wealth products. Questions? Call your Relationship Manager or our Premier hotline at 1800 773 6437 (+65 6530 5930 if overseas). To unsubscribe, SMS unsub to 72377.

 

[HWZ1973]

OCBC phone banking system is hopeless, pls stop the voice system its irritating!

 

[OCBC Bank]

OCBC phone banking system is hopeless, pls stop the voice system its irritating!

Hi there,

Thank you for the feedback. We would like to look into the issue. Could you drop us a PM with more details on your experience calling our hotline?

Also, should you need us to arrange for a call to you on your banking matters, do provide us with your contact number, and details on your query as well.

^DG

 

[sg_investor]

Hello OCBC

When i setup a credit card payment on a date why does ocbc like to deduct and pay the bill twice?

This is the 2nd time of the year. How will it affect my credit limit?

 

[OCBC Bank]

Hello OCBC

When i setup a credit card payment on a date why does ocbc like to deduct and pay the bill twice?

This is the 2nd time of the year. How will it affect my credit limit?

Hi there,

We would like to check on this. Could you drop us a PM with more details on the issue, and your contact number?

Thank you.

^DG

 

[Aaronlovesyou]

Hi OCBC,

Wanted to ask. If I have paid my annual fees & eventually got it waived.

Can i withdraw the excess amount on my credit limit?

Eg.. My card has 12,500 limit. After i paid its about 12, 700 now. Can i withdraw the 200?

 

[OCBC Bank]

Hi OCBC,

Wanted to ask. If I have paid my annual fees & eventually got it waived.

Can i withdraw the excess amount on my credit limit?

Eg.. My card has 12,500 limit. After i paid its about 12, 700 now. Can i withdraw the 200?

Hi Aaron,

Can you share with us your contact details via PM?
We will then arrange for our service executive to call you.

^CC

 

[bumdssa]

Hi OCBC, for the ocbc360 cc spend bonus interest, is there any transactions that is not eligible?

 

[jinsight]

Keep it on this topic.

 

[OCBC Bank]

Hi OCBC, for the ocbc360 cc spend bonus interest, is there any transactions that is not eligible?

Hi there,

The following transactions are not eligible for the Credit Card spend bonus interest:

i. Transactions arising from the use of any OCBC Credit Cards as an ATM card, ETPOS, NETS terminal or any other channels such as eNETS.
ii. Fees or charges including annual fees, late payment fees, finance charges, cash advance fees, interest charges and all other miscellaneous fees.
iii. Balance transfer, SmartChange, Cash advance, CreditWise and CashWise.
iv. Transactions on credit cards that are terminated, voided, reversed or cancelled at any time for any reason, whether by the Principal Credit Cardmember or OCBC Bank.
v. The transacted and posted amount for PayLite will be eligible for the relevant calendar month of transaction. Any subsequent monthly repayments to PayLite will not be eligible.
vi. Transactions on Debit Cards, Business/Corporate Cards and Private label cards.
vii. All other transactions as OCBC Bank may determine from time to time without prior notice.

Do note that transactions that are charged but yet to be posted within the calendar month will not be eligible as well.

For more information, please refer to this link: https://www.ocbc.com/assets/pdf/accounts/360-account-terms-and-conditions.pdf?v=5

^CC

 

[lwpro2]

I have made UT subscription using SRS on Jun 4th. Have receieved a sms on the same day,
OCBC: We have received your request to use SGDxx to purchase xx and will inform you of the outcome within 7 working days.

However, now it's already eod 12th, the transaction still showing at pending state. Is that normal ? How long it normally takes ?

 

[OCBC Bank]

I have made UT subscription using SRS on Jun 4th. Have receieved a sms on the same day,
OCBC: We have received your request to use SGDxx to purchase xx and will inform you of the outcome within 7 working days.

However, now it's already eod 12th, the transaction still showing at pending state. Is that normal ? How long it normally takes ?

Hi lwpro2,

Today would be the 7th working day from when you had first made the subscription.

If you do not have an outcome on your purchase by end day, please drop us a PM with your contact details, and we will arrange for a call to you.

Alternatively, you may call our hotline at 1800 363 3333, or send us a secured mail via Internet Banking.

^DG

 

[Kooosh]

Why use access code to login to ibanking?

Why not email? Mobile? IC? Email? User defined username?

 

[Tiger9119]

Why use access code to login to ibanking?

Why not email? Mobile? IC? Email? User defined username?

Access code can be changed thru internet banking (under "customer service")

 

[LWZ]

Hi, how long will it take before my replacement token arrives ?

Battery has run out, and the token is the only way to access iOCBC.

 

[derkaiser94]

Hi May I know if I purchase food using payment apps such as favpay do such transactions count as online purchases or dining?

 

[znltan]

Hi, how long will it take before my replacement token arrives ?

Battery has run out, and the token is the only way to access iOCBC.

Minimum 5 working days if you return it at bank branch and complete a form on token replacement.

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