Hello from Team OCBC

[regsigin]

Hi OCBC,

May I know when were the results out for the ocbc online banking bill payment campaign promotion ?

Thank you.

 

[kaisuan]

Dear OCBC,

I refer to the BCIP program. May I clarify the situation when we sell?
1) if we have 4250 shares. It's 4 lots and 250 odd lots. Please advice handling of odd lots.
Does OCBC combine them with other clients to make a full lot to better pricing?
2) pricing - how does OCBC determine the selling price?
Thank you for your advice.

 

[OCBC Bank]

Dear OCBC,

I refer to the BCIP program. May I clarify the situation when we sell?
1) if we have 4250 shares. It's 4 lots and 250 odd lots. Please advice handling of odd lots.
Does OCBC combine them with other clients to make a full lot to better pricing?
2) pricing - how does OCBC determine the selling price?
Thank you for your advice.

Hi kaisuan,

When you put in an order to sell, we aggregate your orders with those of all customers, for the same counter for the day. The shares are then sold on the market according to aggregated quantity.

Your selling price will be the “Average Sale Price”, calculated by taking the aggregate proceeds from the shares sold divided by the aggregate quantity of the shares sold.
Hope this helps clarify!


^Richelle
For OCBC Bank

 

[kaisuan]

Dear Rachel.

Thank you for the kind clarification.
Just to think on the worst case scenerio, what if end of the day I still have 64 shares?

What's the bank's policy regarding this?

 

[winguy]

Dear OCBC,

Are there any OCBC accounts with no fall below balance fee or minimum initial deposit?

Thanks.

 

[Silverluck]

Dear Ocbc, I have some aud dollar and would like to place aud Fixed deposit with ocbc. May I know is there any admin fee for that?

 

[twinklingstars]

Same over here. Email them on 23 dec 2013, again on 8 jan 2014. Only reply on 13 jan 2014. I think they need at least 3 weeks. Lots of ppl to reply.

Same here, very disappointed with ocbc with regards to their customer service. Sent email, took one week plus to reply, call their help line, it's forever engaged.

 

[OCBC Bank]

Dear OCBC,

Are there any OCBC accounts with no fall below balance fee or minimum initial deposit?

Thanks.

Hi there. If you are below 26 years of age, you might like to consider applying for FRANK. You can refer to FRANK by OCBC - The Brand New Way to Bank for more details. Thank you!

^Eric
For OCBC Bank

 

[Lampard]

Hi there I have apply my frank cc at orchard xchang branch on 26 jan, i informed them on the 8 i will be going overseas and the staff told me latest by 5 feb i will receive the card. Today i called ocbc and they told me my card is still processing zzzz

 

[winguy]

Hi there. If you are below 26 years of age, you might like to consider applying for FRANK. You can refer to FRANK by OCBC - The Brand New Way to Bank for more details. Thank you!

^Eric
For OCBC Bank

In other words, the answer is no for age >26.

On the other hand, Standard Chartered offers e$aver .
https://www.sc.com/sg/save/saving-esaver.html

 

[OCBC Bank]

Dear Rachel.

Thank you for the kind clarification.
Just to think on the worst case scenerio, what if end of the day I still have 64 shares?

What's the bank's policy regarding this?

Hi kaisuan,
Assuming you have 64 shares to sell and that is the aggregated order quantity for the day, it will be sold in the odd lot market at the prevailing market price.
Hope this clarifies.


^Richelle
For OCBC Bank

 

[OCBC Bank]

Dear Ocbc, I have some aud dollar and would like to place aud Fixed deposit with ocbc. May I know is there any admin fee for that?

Hi there. There will be an interest-in-lieu-of-exchange fee. For more details, you can refer to page 4 of this document: http://www.ocbc.com/assets/pdf/Pricing Guides/Personal Banking Pricing Guide.pdf. Thank you!


^Eric
For OCBC Bank

 

[mrkiasu]

Was at the ocbc Toa payoh between 615pm to 640pm. Was in the line for counter service, the line was super long out the door.

Then came a young chap with a whole bag of sweets for all in the line and brighten up the mood.

Well done for the quick thinking young chap.

 

[blurrz]

Hi OCBC team,

Can i check whether is there any loan available as startup capital or anything similar?

Thanks.

Cheers,

 

[w0rldj0g]

Online Bill Payment Promo

Any answer to this?
The promotion ended last year.

Hi OCBC,

May I know when were the results out for the ocbc online banking bill payment campaign promotion ?

Thank you.

 

[Keverus]

Was at the ocbc Toa payoh between 615pm to 640pm. Was in the line for counter service, the line was super long out the door.

Then came a young chap with a whole bag of sweets for all in the line and brighten up the mood.

Well done for the quick thinking young chap.

 

[lingua101]

Dear OCBC,

Are there any OCBC accounts with no fall below balance fee or minimum initial deposit?

Thanks.

MultiSaving Account? Dunno if it is still being offered.

 

[Kiyo]

OCBC, please do not live up to your name for having the moist atrocious customer service!

I have a simple enquiry, yet it is unanswered for close to 2 months!

Can someone get in touch with me?!

 

[ilovecheese]

hi ocbc, may i know why is your hotline ALWAYS engaged? i have been trying to get to your operator for the past 1 week (need help on an urgent matter with regards to my internet banking). i called on different days, even way past midnight, and i still CANNOT get past the line (was put on hold for more than 10mins). i sent a complaint letter via your website, and guess what? the website got stuck, and i have to re-type everything again twice. i found another email on your website, sent my complaint in, and got an automated reply. it's been 3 days, still no reply from any one.

THIS IS RIDICULOUS, i dont even encounter such problems with the other banks. i need to access my internet banking urgently, can someone help or not?

hot hotline

 

[twinklingstars]

any promotion for frank card? lifetime fee waiver?