iPhone 7/iPhone 7 Plus #Hissgate?

[ProGamer84]

After reset it's ok, or for short while, or after reset it's grey all the way??

Just for a few sec.. So i wanna to know is anyone have this problem or not.. Cos i suspect was the ISO not stable. Just my guess thot...

 

[Conan1986]

Yours is JB? I mean it another box and not the exact retail box?

he got a brand new replacement as he reported for exchange within the 14 days exchange period. Another benefit of ordering directly from Apple Store

@newbish hows the new sets? Which production week are there and any uneven finishing like the last one and hissing?

 

[Conan1986]

Just for a few sec.. So i wanna to know is anyone have this problem or not.. Cos i suspect was the ISO not stable. Just my guess thot...

ya, you can try doing the "hard reset" on display sets, I was shocked when I saw the reset screen kinda glitch out. It doesn't always happen though. Definitely an iOS 10 issue

 

[newbish]

Yours is JB? I mean it another box and not the exact retail box?

Yes it is JB. Yes it is the exact black retail box, same model number. I have double of my original currently.

 

[newbish]

he got a brand new replacement as he reported for exchange within the 14 days exchange period. Another benefit of ordering directly from Apple Store

@newbish hows the new sets? Which production week are there and any uneven finishing like the last one and hissing?

The edges are perfect. And I mean perfect. However... haha shall not get into details. And yes hissing is still there. Not bothered by that.

It's week 39.

 

[ProGamer84]

ya, you can try doing the "hard reset" on display sets, I was shocked when I saw the reset screen kinda glitch out. It doesn't always happen though. Definitely an iOS 10 issue

I read up somewhere which, someone when to update the iso 10 for the iphone 6s plus also having this issues. So i check see anyone bro/sis having this problem or not.. This happen maybe due to update to 10.2 by wife or itune also...

 

[athenodorus]

that's why we shouldn't be so anal about getting brand new set as replacements. the issues can also exist again.

i feel that my replacement set has longer battery life. not sure if it's placebo effect though.

 

[newbish]

that's why we shouldn't be so anal about getting brand new set as replacements. the issues can also exist again.

i feel that my replacement set has longer battery life. not sure if it's placebo effect though.

Just for context, I didn't exchange it for the hissing problem. My original problem was fixed. So my advice for those who wants to change for hissing issue, if it doesn't affect your daily use, just keep it

Also worth to note that I find the battery life of iOS 10 to be a little weird. without huge difference in usage between days, sometimes able to obtain much better battery life than other days.

 

[Conan1986]

I read up somewhere which, someone when to update the iso 10 for the iphone 6s plus also having this issues. So i check see anyone bro/sis having this problem or not.. This happen maybe due to update to 10.2 by wife or itune also...

yea my (ex)6s also have the same issue after upating to iOS 10. Doesn't bother me as I don't do hard reset unless required hah..

 

[ProGamer84]

yea my (ex)6s also have the same issue after upating to iOS 10. Doesn't bother me as I don't do hard reset unless required hah..

Haha Anyway Thanks for the reply..

 

[davidbilly87]

Damn, my iPhone 7 plus has hiss sound. need to go to apple support centre change?

Mind to share any solution?

 

[Conan1986]

Damn, my iPhone 7 plus has hiss sound. need to go to apple support centre change?

Mind to share any solution?

No real solution except to exchange the phone.

But first, is your hissing so bad that you can hear it even when you don't deliberately listen from the Apple logo? Do you normally record videos in a very quiet environment?

 

[newbish]

Damn, my iPhone 7 plus has hiss sound. need to go to apple support centre change?

Mind to share any solution?

Heard people claim that updating to 10.0.2 reduces the hiss a lot. Give that a try? I personally never tried as I'm on 10.1 beta.

 

[Corny_Cow]

as mentioned earlier my ip7+ has loud hissing sound and I did not buy from apple store online (bought from singtel). called singtel after service and they said company policy is to direct customers to apple directly as warranty is issued by apple and not singtel (duno wad weird logic).

anyway, after multiple calls and 2 trips down to QCD, apple will be arranging a replacement set for me. i told them that i am not accepting any refurbished set as my phone is barely 1 day old when I discovered the hissing sound. they clarified that replacement set is not a refurbished set. it has not been used before by any means, but comes with no box and accessories.

duno they trying to smoke me or not???

 

[newbish]

as mentioned earlier my ip7+ has loud hissing sound and I did not buy from apple store online (bought from singtel). called singtel after service and they said company policy is to direct customers to apple directly as warranty is issued by apple and not singtel (duno wad weird logic).

anyway, after multiple calls and 2 trips down to QCD, apple will be arranging a replacement set for me. i told them that i am not accepting any refurbished set as my phone is barely 1 day old when I discovered the hissing sound. they clarified that replacement set is not a refurbished set. it has not been used before by any means, but comes with no box and accessories.

duno they trying to smoke me or not???

If no box, should be NN. Did QCD arrange for Apple replacement or did you contact Apple?

 

[Conan1986]

as mentioned earlier my ip7+ has loud hissing sound and I did not buy from apple store online (bought from singtel). called singtel after service and they said company policy is to direct customers to apple directly as warranty is issued by apple and not singtel (duno wad weird logic).

anyway, after multiple calls and 2 trips down to QCD, apple will be arranging a replacement set for me. i told them that i am not accepting any refurbished set as my phone is barely 1 day old when I discovered the hissing sound. they clarified that replacement set is not a refurbished set. it has not been used before by any means, but comes with no box and accessories.

duno they trying to smoke me or not???

All replacement sets comes direct from Apple's factory after the refurbish process. There is no way to know if the set was ever used before because you can never trace it back at all.

Look, if you are working for an AASP, and everyone comes in to insist that they want a brand new set, which they don't have cause they don't sell them, won't you just tell them that this is a brand new set, since technically it is from the factory and make everyone walk away happily?

 

[Corny_Cow]

All replacement sets comes direct from Apple's factory after the refurbish process. There is no way to know if the set was ever used before because you can never trace it back at all.

Look, if you are working for an AASP, and everyone comes in to insist that they want a brand new set, which they don't have cause they don't sell them, won't you just tell them that this is a brand new set, since technically it is from the factory and make everyone walk away happily?

Appreciate ur reply. Your second paragraph is redundant tho.

 

[Corny_Cow]

If no box, should be NN. Did QCD arrange for Apple replacement or did you contact Apple?

What is NN? I contacted apple.

 

[newbish]

What is NN? I contacted apple.

NN is the prefix of the model number of your replaced iPhone. From what I read in this thread, M prefix is new, NN is "replacement", F is "refurbished".

 

[Corny_Cow]

Icic. Thanks for explaining