[M1] Telco iPhone queries/discussions

[whaleshark87]

M1 plaza sing is closed! They have moved to 313 somerset already

 

[Mobile_Crazy]

M1 bugis have 16 32 black while 64 bith volors available. Long q also ip4s.

 

[cowfart]

My 3GS 32gb (M1 set) warranty expires in 2 weeks, and I'm looking to get a 1-for-1 exchange before the extended warranty (applecare) ends.
I do not have the original receipt as I bought this handset used.

1. What do I have to bring along, since I don't possess the original receipt?

2. Suppose they run out of stock for replacement sets, and new stock would arrive only after my warranty ends. What should I do in this case?


Thanks

 

[jownsftw]

My 3GS 32gb (M1 set) warranty expires in 2 weeks, and I'm looking to get a 1-for-1 exchange before the extended warranty (applecare) ends.
I do not have the original receipt as I bought this handset used.

1. What do I have to bring along, since I don't possess the original receipt?

2. Suppose they run out of stock for replacement sets, and new stock would arrive only after my warranty ends. What should I do in this case?


Thanks

Just bring phone and your IC down.

If no stock, explain your situation. Make sure they take your phone imei down, they will give you grace period for warranty till got stock. Then also, you just try to get some written evidence that they allow to "extend" your warranty too got stock lor

 

[EJB]

I'm pretty sure they have stocks, but don't expect the iOS to be updated. Probably 4.2.1 or something. My friend exchanged 2 weeks ago with Starfug, both sets battery were drained already. 1 refused to boot up, had to get a 2nd set out to charge.

4.2.1 was the iOS, had to upgrade to 5.0.1.

 

[yamcake]

hey guys, abit sua ku here...

iphone 4s in m1 still having shortage?

 

[doraempire]

Terrible experience to be shared (M1 dealer at Yishun)



Went to Chong Pang City M1 Dealer to sign up for a free Nokia phone for my dad. The staff said there is an ongoing promo with $80 cash rebate as long as we just submit the documents. When we ask if there is any catch or concerns or terms and conditions, he said no, just the normal, usual phone contracts and penalty. So I signed up and on the documents it's APPLE IPHONE 4s -32GB. Then he present us with $60 cash and said he made a mistake, see wrongly, should be $60 only.

He gave a hand scribbled receipt of a fee of $30 for M1 SIM card ONLY UPON REQUEST.

Yesterday when I go to M1 shop at Bugis to sign up for Iphone 4s, they say one name can only hold on to maximum of 3 IPHONES. (I have already 2 Iphones signed up by my sisters under my name previously)

End up cannot sign up for that and jeopardize the multi-line saver promo and cannot get IPHONE 4S.

WORSE STILL, the Bugis M1 shop staff there said there's no such promotion as NOKIA ASHA 300 is already free, those were just stunts those dealers would use to get and resell the Iphone to make money.
So disappointed and feel so cheated. Also, the staff only charge $26.90 for M1 Sim card there. WHY the difference?

Cannot trust their staff and service with information withheld and professionalism so vague.

EVERYBODY BEWARE!

 

[naruto13]

Went to Chong Pang City M1 Dealer to sign up for a free Nokia phone for my dad. The staff said there is an ongoing promo with $80 cash rebate as long as we just submit the documents. When we ask if there is any catch or concerns or terms and conditions, he said no, just the normal, usual phone contracts and penalty. So I signed up and on the documents it's APPLE IPHONE 4s -32GB. Then he present us with $60 cash and said he made a mistake, see wrongly, should be $60 only.

He gave a hand scribbled receipt of a fee of $30 for M1 SIM card ONLY UPON REQUEST.

Yesterday when I go to M1 shop at Bugis to sign up for Iphone 4s, they say one name can only hold on to maximum of 3 IPHONES. (I have already 2 Iphones signed up by my sisters under my name previously)

End up cannot sign up for that and jeopardize the multi-line saver promo and cannot get IPHONE 4S.

WORSE STILL, the Bugis M1 shop staff there said there's no such promotion as NOKIA ASHA 300 is already free, those were just stunts those dealers would use to get and resell the Iphone to make money.
So disappointed and feel so cheated. Also, the staff only charge $26.90 for M1 Sim card there. WHY the difference?

Cannot trust their staff and service with information withheld and professionalism so vague.

EVERYBODY BEWARE!

go back the chong pang and bang table on the spot?

 

[whaleshark87]

it's your Fault that you just directly sign for something that doesn't match. You got a Nokia phone but contract put iPhone and you just signed?!?!

There's no free lunch around. Btw, the sim is $26.75.
And i think chong pang plaza is not m1 own shop, is authorized dealer. Authorized dealers are allowed to sell new sims at their own price. But handset price they have to follow m1's. They are not fully controlled by m1.

Went to Chong Pang City M1 Dealer to sign up for a free Nokia phone for my dad. The staff said there is an ongoing promo with $80 cash rebate as long as we just submit the documents. When we ask if there is any catch or concerns or terms and conditions, he said no, just the normal, usual phone contracts and penalty. So I signed up and on the documents it's APPLE IPHONE 4s -32GB. Then he present us with $60 cash and said he made a mistake, see wrongly, should be $60 only.

He gave a hand scribbled receipt of a fee of $30 for M1 SIM card ONLY UPON REQUEST.

Yesterday when I go to M1 shop at Bugis to sign up for Iphone 4s, they say one name can only hold on to maximum of 3 IPHONES. (I have already 2 Iphones signed up by my sisters under my name previously)

End up cannot sign up for that and jeopardize the multi-line saver promo and cannot get IPHONE 4S.

WORSE STILL, the Bugis M1 shop staff there said there's no such promotion as NOKIA ASHA 300 is already free, those were just stunts those dealers would use to get and resell the Iphone to make money.
So disappointed and feel so cheated. Also, the staff only charge $26.90 for M1 Sim card there. WHY the difference?

Cannot trust their staff and service with information withheld and professionalism so vague.

EVERYBODY BEWARE!

[/SIZE]

 

[pker88]

it's your Fault that you just directly sign for something that doesn't match. You got a Nokia phone but contract put iPhone and you just signed?!?!

There's no free lunch around. Btw, the sim is $26.75.
And i think chong pang plaza is not m1 own shop, is authorized dealer. Authorized dealers are allowed to sell new sims at their own price. But handset price they have to follow m1's. They are not fully controlled by m1.

best go the real m1 shop get your phone lor if possible

 

[whaleshark87]

best go the real m1 shop get your phone lor if possible

Yeah.. Most doesn't know the danger of getting phones from authorized dealers.

 

[Spinkygod]

Where to exchange M1 iphone 4s if phone spoil ?

anyone knows ?????????????????????????????????

 

[fabianlau]

paragon m1..........

 

[Spinkygod]

paragon m1..........

thanks !!!

 

[Nemesismaster]

Intend to go m1 shop and sign the cheapest iPhone plan at $505.

Wondering is it the cheapest among 3 operaters?

 

[PauseZ]

Hihi would like to ask

If am currently on valuesurf 39/mth on 21st month le would like to change to iPhone value needa pay any penalty?

 

[kyiori]

Hihi would like to ask

If am currently on valuesurf 39/mth on 21st month le would like to change to iPhone value needa pay any penalty?

nope. m1 contact state that after 21 months you can change handset without any penalty

 

[Revuelto]

nope. m1 contact state that after 21 months you can change handset without any penalty

Bro, for m1 the early contract term is 20th month... I just did mine on the my 20th mth... the earliest among all telcos

21. iPhone Pricings are only applicable with a corresponding 24-month iPhone contract. iPhone plans are also not valid for supplementary plans, SunSurf and Family & Friends value-added services. Customers are eligible for early re-contract after completing at least 11 months of their iPhone Contract, subject to payment of $300 as an early re-contract fee. Customers need not pay the early re-contract fee after 20 months into the iPhone Contract. For temporary suspension of service, downgrading of mobile plan and termination of line prior to the expiry of the iPhone Contract, a Termination / Downgrade charge applies. A MicroSIM card is required for use on iPhone 4 as well as iPhone 4S and the MicroSIM card charge of $26.75 (new line) / $19.25 (re-contract) will be charged separately. Customer should transfer/ back up SIM data before proceeding with a SIM exchange.

 

[kudo2904]

Hey guys, my M1 iphone contract is currently under my friend's name. Would it be possible to change ownership of the plan before the contract ends? ( It's abt 15 months alrdy).

 

[Revuelto]

Hey guys, my M1 iphone contract is currently under my friend's name. Would it be possible to change ownership of the plan before the contract ends? ( It's abt 15 months alrdy).

According to what I understand, for M1 you have to fulfill the 24 months contract then you could transfer the ownership. I asked the CSO before on my fibre plan. Best is to call the hotline to check. For Singtel, I changed the ownership of the mobileline before 24 months, only have to pay the transfer fee.