My parcel stuck at shopee..

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aarontansp

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
 

Maichapsiao

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
Complaining on edmw will definitely solve the problem
 

maxsee039

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
I really don't understand how this is Shopee fault when delivery service is often contracted out to 3rd party. Are you one of those Sickos here to stir da bian? If you did not receive your item simply request a refund or you are unable to comprehend something as simple as this. :rolleyes:
 

aarontansp

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I really don't understand how this is Shopee fault when delivery service is often contracted out to 3rd party. Are you one of those Sickos here to stir da bian? If you did not receive your item simply request a refund or you are unable to comprehend something as simple as this. :rolleyes:
Becos shopee is the one who engaged the 3pty logistics. They bear the responsibility of ensuring the delivery service provider they engaged. Don't pull this on me , I work with logistics. Moreover SPX (Shopee Xpress) is under Shopee.
 

sacredrays

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I really don't understand how this is Shopee fault when delivery service is often contracted out to 3rd party. Are you one of those Sickos here to stir da bian? If you did not receive your item simply request a refund or you are unable to comprehend something as simple as this. :rolleyes:
they have sop for such incident. so need go through them. potential compensation should be already accounted for as part of their sla
 

hardindex

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probably the weight or shape is GG, item at warehouse no one want to touch it. Last time my parcel is like this.
 

maxsee039

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Becos shopee is the one who engaged the 3pty logistics. They bear the responsibility of ensuring the delivery service provider they engaged. Don't pull this on me , I work with logistics. Moreover SPX (Shopee Xpress) is under Shopee.
They did provide you with a refund button on their website right? Or you don't understand what that button is for? Why come here and stir da bian or you too free nothing to do with your life. :rolleyes:
 
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