My parcel stuck at shopee..

[aarontansp]

Yah finally doing the right thing.

Already done before this thread created. I guess you are unable to comprehend.

 

[luckygal]

Already done before thos thread created. I guess you are unable to comprehend.

Says the person who thinks complaining here helps.

 

[BBClone]

It’s not like they’re swallowing your money, right?

If not resolved just raise a cancel/refund request lah.

 

[aarontansp]

Says the person who thinks complaining here helps.

Write whatever u like to just to put me down. Each day, I am given updates, receive by 9th, then 11th , then 12th now status says pending process. I have been misled by their update status. If you have nothing good to contribute, don't.

 

[OutBreak]

For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.

Is it a phone?

 

[EDMW-Hates-Me]

Can call Shopee? How? What number?
Used to be able to

1. Open Shopee app.
2. Click "Me" at the bottom right.
3. Click "Help Center" under Support.
4. Scroll to the bottom, there are Live Chat and Internet Call options.

 

[English Teacher]

How come HWZ suicide SOS banner comes up in this thread?!

TS is a suicide risk because his parcel is lost

 

[titusilvering]

For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.

Walan so simple must open thread meh.

If exceed the delivery date liao tell shopee file an item not delivered lah

 

[titusilvering]

At least never indicated delivered

Mark as delivered also can file say no received. Platform will ask courier provide proof of delivery. If they can't proof it hosei liao

 

[ApeTruelove]

anything above 3days in sorting area=90% hilang liao.

Seller here

 

[ahnyaahnya]

1. Open Shopee app.
2. Click "Me" at the bottom right.
3. Click "Help Center" under Support.
4. Scroll to the bottom, there are Live Chat and Internet Call options.

I meant call, as in really call..by phone.

 

[parchiao]

For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.

Is it just me or am I seeing very hostile reaction from replies in this thread in ways that are unwarranted?

I don’t see anything wrong with your posts.

 

[alvin98]

Not to worry so much, edmw are here to solve all your personal problem. Soon you will get a solution from the expert here.

 

[parchiao]

TS open thread to ask question.

Hostile people, probably from Shoppe or their affiliated couriers try to pin problem on TS in all ways other than what asked.

First of all, we should expect that Shopee deliver that service. If Shopee is unable to deliver, it is 100% correct to complain to Shopee or to anyone and everyone. Don't need to tell us the sky is white when it is blue.

But TS did not complain. Complain is like when I click the Report link and complain to moderator why this post so unnecessarily hostile.

 

[coyote]

Walan so simple must open thread meh.

If exceed the delivery date liao tell shopee file an item not delivered lah

Exactly. Think most people have been seasoned buyers at shopee by now. Bad things do happened at times. Either just wait or contact the seller, if seller is not responsive, contact shopee using the app. It will be resolved one way or another. Nothing much else one can do. One can ask for refund also, that's the last resort.

 

[marksnow44]

Submit request for refund state that the item never arrived, and wait, I have it once took 3 months to get refund.

 

[Kiaokarhio]

Buy online is po heng suay la.
Items delivered late, wrongly or nvr arrived is quite common nowadays.
The only thing is TS item is in $1k.
If item is 1000 cents of course no worries or concern la.
Anyway Shopee sure refund if nvr received item as they hold the money before buyer confirmed received in good condition.
NO WORRIES LA!

 

[PiKa]

What is the expected delivery date?

TS, your parcel passed the date already?

 

[Kiaokarhio]

Shopee platform already consider fast response liao.
If via tao bao or pin duo duo gotta take months to settle issues

 

[Whimsica]

Last week got 7.7 sale maybe volume too high got cock-ups somewhere.

But if logistics company keep ghosting you then maybe parcel "lost" liao.