My parcel stuck at shopee..

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ahnyaahnya

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No need to be anxious. They are not running away with 1k any time soon. Just call shopee and ask them when they can deliver it. They might give you a refund if they can't fulfill the order.
Can call Shopee? How? What number?
Used to be able to
 

wongminmin

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u can contact shopee cso.... and they will ask their logistic team to expedite ur order.

for late delivery, they will compensate $1 off $5 voucher.
 

ahnyaahnya

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Ordered 2 items. According to the App, both delivered together (one delivery number ) to collection centre . But got only 1 item delivered
 

syohyunkyi

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
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aarontansp

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They did provide you with a refund button on their website right? Or you don't understand what that button is for? Why come here and stir da bian or you too free nothing to do with your life. :rolleyes:
Why should I request for refund giving up what I bought? I have been looking forward it because its on sale. I simply want to receive my purchase because I need it too.
 

coyote

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.

Just wait... What could you do?
 

kuti-kuti

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
Lol.

Same experience with my order last month lazada. Stucked in sg custom simi 'clearing custom' for 2 weeks. I complained to lazada they jitao cancel my order. Need to reorder again

Contacted laz they say could be may holidays large amount of parcels stucked there, got to wait. Call custom they cannot help becoz they do not facilitate tacking orders in custom clearance dept.

LL
 

luckygal

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Don’t want refund but don’t want to wait. Complain here helps I guess.
 

Mecisteus

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I really don't understand how this is Shopee fault when delivery service is often contracted out to 3rd party. Are you one of those Sickos here to stir da bian? If you did not receive your item simply request a refund or you are unable to comprehend something as simple as this. :rolleyes:
EDMW always got problems with shopee or carousell.

I'm a premium shopee customer. So far boh daiji.

Recently I requested refund for 1 item. Refund was quick. But seller didn't request for item to return yet. I'm still waiting.
 

articland05

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sometimes it will just magically appear the next day. it is just the status not updated
 

grevq80o

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For 4 days already local delivery since 9th July. Still in status 'Pending to be processed' at sorting center. Seller claim shopee mis-handled delivery. What can I do? Or demand compensation for anxiety and delay from Shopee? High value item costs $1k.
Click to cancel lo. Can?
 
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