nivleK1985
Senior Member
- Joined
- Feb 20, 2005
- Messages
- 1,710
- Reaction score
- 0
C1000120
MR, please rectify the over deduction from account via GIRO for bill month of Aug, Sept, Oct 2013.
1) Over-charging of Relocation of line
- $150 - 2 times / Deducted from GIRO on 9th Sept TOTAL $359.88
- Sept 2013 Bill
- Called into CSO and was promised a reversal of $150 via GIRO in Sept
- Till date no refund received
2) Deduction
a) 7th Oct Deduction $38.88 / but this bill dated 28th Sept is $199.38
b) 21st Nov deduction $199.38 / Bil dated 28 Oct $199.38
Actual S$266.64
OVERCHARGING S$331.50
Please revert what went wrong? Demand a immediate refund of overcharging within 3 days.
Told billing team to contact you =).


