MyRepublic fibre - Part 4

[Qubicfactor]

As there are 2 ports on the NetLink Trust FTP, it's possible to have both RSPs active at once.

And as VQ practices pro rated billing only once your service is up and running, double payment on the VQ side will be very minimal.

Nah, duplicate payment shouldn't stem from VQ's end, but is more of the other ISPs dragging their feet between the time when you give them the instruction to terminate and when they actually do so after VQ is up

 

[xRenol]

i sign up during the last COMEX 2014 in AUG 2014 i think) because i was greedy for the buy back contract.


after installation date is confirm, i cancel the order a few days later, but was told to pay $297 for the order cancel.


last week they e mail that they will bill me $297 in 11dec.

Hello MR, you take 3 month or more just to take my money just when i cancel my order.


do think about it when you sign up for MR

To be fair, I believe that when MR contact you to confirm the appointment date, you are being told that you will be charged for any cancellation.

 

[SaifulAsh]

You can refer to A Clear & Complete List of MyRepublic Service One-Time Charges for more information.

TQ for the link. One more question, i sign up for VQ rite now, will they accept my application, go thru with the installation n activation while my MR is still in service?

 

[xRenol]

TQ for the link. One more question, i sign up for VQ rite now, will they accept my application, go thru with the installation n activation while my MR is still in service?

Yes, just request to install VQ on Port 2 of TP instead of Fibre Takeover.

Fibre Takeover process means reuse Port 1 of TP to install VQ but this requires you to terminate MR first so that MR can release Port 1 before VQ installation.

 

[YouKilledKenny]

Is it just me or does Netflix not work on Chrome browser again? -_-

 

[The_King]

To be fair, I believe that when MR contact you to confirm the appointment date, you are being told that you will be charged for any cancellation.

i never complain that it their fault to charge me for something i confirm based on my post .

what i complain that must they take 3-4 month to charge me $297. really?

this really tell a lot about their service

 

[xRenol]

i never complain that it their fault to charge me for something i confirm based on my post .

what i complain that must they take 3-4 month to charge me $297. really?

this really tell a lot about their service

Haha... I agreed on the long processing time.

 

[simic]

I have recently terminated my MR and moving over to VQ.

Calling into the MR hotline is relatively painless.

Calls were picked up within 10 mins.

The CS took note of my request to terminate and informed me that she will formward my request to another team that handles termination.

I received a callback on the next day.

Due to non availability of 2nd port resources, I had to do a Fiber Take over.

According to MR CSO, FTO cannot be handover and take over within the same day. So, for my case, there will be a downtime of 5 days from MR termination till VQ activation.

Hope this info helps for bros over here.

 

[rerear]

Is there a way to tell whether or not port 1 and 2 are both available?

 

[simic]

only Opennet knows.

 

[shadow84]

I have recently terminated my MR and moving over to VQ.

Calling into the MR hotline is relatively painless.

Calls were picked up within 10 mins.

The CS took note of my request to terminate and informed me that she will formward my request to another team that handles termination.

I received a callback on the next day.

Due to non availability of 2nd port resources, I had to do a Fiber Take over.

According to MR CSO, FTO cannot be handover and take over within the same day. So, for my case, there will be a downtime of 5 days from MR termination till VQ activation.

Hope this info helps for bros over here.

So, they actually recommended FTO? Has ur contract expired at the time u received the return call from MR?

 

[simic]

FTO was recommend by VQ after they had checked with Opennet and OPennet feedback that 2nd port was not available due to lack of blah blah blah...

I had to call MR to tell them to terminate, else when VQ put up request for FTO, FTO request would be rejected.

My contract was expiring in two weeks time when I called in to request termination.

 

[euko82]

Youtube not loading at night leh

 

[xRenol]

Youtube not loading at night leh

No issue from my side.

 

[YouKilledKenny]

No one else trying to watch Netflix on their Chrome browsers?

 

[Scherzinger]

Must I be present at home during installation (upgrade)

Or anyone at home can alr thanks

 

[PS.Hipster]

1gbps keeps dropping at Punggol area

 

[kl39717]

1gbps keeps dropping at Punggol area

Keeps dropping as in no internet connectivity right?

 

[UBetcha]

Must I be present at home during installation (upgrade)

Or anyone at home can alr thanks

At the very least test the advertised bandwidth which you have subscribed.

 

[shadow84]

Wanna ask a somewhat stupid question. Lets says im on the 24th month of my contract. My billing starts on the 3rd and i have already paid up on the 6th by GIRO. If on the 25th i decides to end contract, am i still liable to pay for the termination fee? or die die must wait till 2nd of next mth?