[new] Heya.sg

[keenklee]

Such a good feeling to see such high speed data connection in my office!

Frankly, the number asides! Everything on my mobile just runs so so much faster and smoother with high speed data connection!

Previously on another telco. I had got the most, 10%, namely 9.63 / 2.15 ,of that numbers nia for DL and UL speeds!

IMHO.
Your smoothness should be attributed to the low ping.

 

[ibrahim Noorali]

Such a good feeling to see such high speed data connection in my office!

Frankly, the number asides! Everything on my mobile just runs so so much faster and smoother with high speed data connection!

Previously on another telco. I had got the most, 10%, namely 9.63 / 2.15 ,of that numbers nia for DL and UL speeds!

Good to know bro. Does Heya support VOLTE and VoWifi ?

 

[kelvinti]

Good to know bro. Does Heya support VOLTE and VoWifi ?

VoLTE Yes! Not sure about VoWiFi though! Anyone?

 

[keenklee]

Good to know bro. Does Heya support VOLTE and VoWifi ?

IMHO.
I tried like cannot.

 

[jojit]

Hey guys.

I just ported my kid's line from SIMBA to heya because the old phone needed SIMBA voice app for calls and it wasn't stable. After the porting to heya was completed, I lost data/calls/SMS. This is even worse than on SIMBA. APN settings and various data/network settings are correct. Asked heya support and was only asked to repeat whatever I'd done. Is there any hardware requirement for heya? To give more information, the phone was able to support SIMBA on its data and SMS, just voice calls had to be done via their voice app.

 

[kelvinti]

Hey guys.

I just ported my kid's line from SIMBA to heya because the old phone needed SIMBA voice app for calls and it wasn't stable. After the porting to heya was completed, I lost data/calls/SMS. This is even worse than on SIMBA. APN settings and various data/network settings are correct. Asked heya support and was only asked to repeat whatever I'd done. Is there any hardware requirement for heya? To give more information, the phone was able to support SIMBA on its data and SMS, just voice calls had to be done via their voice app.

Rebooted the phone?

 

[jojit]

Rebooted the phone?

Done like at least 20 times to make sure.

 

[kelvinti]

Done like at least 20 times to make sure.

What phone model? May be it is too old the model?

 

[pigpigoink]

Hey guys.

I just ported my kid's line from SIMBA to heya because the old phone needed SIMBA voice app for calls and it wasn't stable. After the porting to heya was completed, I lost data/calls/SMS. This is even worse than on SIMBA. APN settings and various data/network settings are correct. Asked heya support and was only asked to repeat whatever I'd done. Is there any hardware requirement for heya? To give more information, the phone was able to support SIMBA on its data and SMS, just voice calls had to be done via their voice app.

del apn and add again?

also, shouldnt be hp model limit moi guess. can ask them to check if porting ish done correctly?

 

[jojit]

What phone model? May be it is too old the model?

It's a samsung note 6. Too old for SIMBA's volte voice call, that was why I thought no other telco could be so troublesome as SIMBA and ported over.

 

[jojit]

del apn and add again?

also, shouldnt be hp model limit moi guess. can ask them to check if porting ish done correctly?

They said they rebooted the sim. Phone is with my kid, switched off now. Can only check in the evening.

 

[Tedicious]

Hey guys.

I just ported my kid's line from SIMBA to heya because the old phone needed SIMBA voice app for calls and it wasn't stable. After the porting to heya was completed, I lost data/calls/SMS. This is even worse than on SIMBA. APN settings and various data/network settings are correct. Asked heya support and was only asked to repeat whatever I'd done. Is there any hardware requirement for heya? To give more information, the phone was able to support SIMBA on its data and SMS, just voice calls had to be done via their voice app.

what do u mean by data/SMS/calls is lost?

 

[jojit]

what do u mean by data/SMS/calls is lost?

There is signal, but cannot make call/SMS. No connection to internet too.

 

[Tedicious]

There is signal, but cannot make call/SMS. No connection to internet too.

If the APN is set to hicard it should work.
I suspend its your phone. Maybe too old cannot support

 

[pigpigoink]

They said they rebooted the sim. Phone is with my kid, switched off now. Can only check in the evening.

oh ya, if got extra hp, can try switch sim to another hp to confirm if it's hp model issue.

 

[jojit]

If the APN is set to hicard it should work.
I suspend its your phone. Maybe too old cannot support

That's what I thought too. But before the porting was on SIMBA and volte needed their voice calling app in order to have phone calls, no issue with data and SMS. I didn't think there could be another telco which would run into similar problem or worse.

 

[jojit]

oh ya, if got extra hp, can try switch sim to another hp to confirm if it's hp model issue.

Hope not. Otherwise it defeats the purpose of porting away from SIMBA.

 

[tanchoo1]

There is signal, but cannot make call/SMS. No connection to internet too.

Can you receive SMS?

If you can receive SMS on your ported in number (not temporary number), it means that the porting in to Heya succeeded.

However if you cannot receive calls / make calls / send SMS / no data, it means your stupid retailer did not buy the $10 plan for your number even though you paid him to do it.

Return to them and ask them buy the $10 plan for your ported in number (not temporary number since the porting has already succeeded).

 

[Tedicious]

Hope not. Otherwise it defeats the purpose of porting away from SIMBA.

Think of it this way... it's under Singtel so coverage is cfm better den SIMBA

 

[kelvinti]

Heya by SingTel, not leased from SingTel! No horse run!

However, in my house at the balcony and the living hall are SingTel dead spots with 2 bars and less than 20mbps of DL lol! On the other hand, M1 has full bars and can do more than 100mpbs of DL in that 2 areas!

In my bedroom. SingTel perform much better than M1 overall!

Again, not a big issue at home as we use Wi-Fi connection.