[Official]: Changi Mobile

garfieldpal · Nov 26, 2021

Cobra! said:
No roaming means no connection means no sms?

Sorry I didn't make myself clear. You are right to say no connection means no sms.

Changi mobile has data roaming pack and sms/voice roaming pack. When the data roaming pack is bought, the phone will register to a local cell tower. I am expecting incoming sms to flow-in automatically. Must I really buy the sms/voice pack to receive sms? I think it is meant for sending, no need to buy for receiving sms. Hope the experts here can advice.

Cobra! · Nov 26, 2021

garfieldpal said:
Sorry I didn't make myself clear. You are right to say no connection means no sms.

Changi mobile has data roaming pack and sms/voice roaming pack. When the data roaming pack is bought, the phone will register to a local cell tower. I am expecting incoming sms to flow-in automatically. Must I really buy the sms/voice pack to receive sms? I think it is meant for sending, no need to buy for receiving sms. Hope the experts here can advice.

Im not sure, but I think for data to work during roaming, it must be connected to a network. If there's a valid connection while roaming then incoming sms should flow in. So if you have a roaming data pack it should work to receive incoming sms.

On further thought, can you roam without a roaming voice or data pack??

garfieldpal · Nov 27, 2021

Cobra! said:
Im not sure, but I think for data to work during roaming, it must be connected to a network. If there's a valid connection while roaming then incoming sms should flow in. So if you have a roaming data pack it should work to receive incoming sms.

On further thought, can you roam without a roaming voice or data pack??

Not sure... was using main telco and always on auto-roam. Have been using MVNO 1.5 years but no chance to travel. I guess buying roaming data pack is a must to connect to a local telco, not sure if need to buy sms/voice on top of data pack just to receive sms (mainly for otp purpose).

hanadulset · Nov 27, 2021

How long did you guys wait to port in your old number? I received my sim card yesterday afternoon, immediately insert and activate the sim card. Thought the port in process would take place last night but it didn't

Cobra! · Nov 27, 2021

garfieldpal said:
Not sure... was using main telco and always on auto-roam. Have been using MVNO 1.5 years but no chance to travel. I guess buying roaming data pack is a must to connect to a local telco, not sure if need to buy sms/voice on top of data pack just to receive sms (mainly for otp purpose).

Looking at changi mobile FAQ, seems like you buy the pack and then turn on roaming in your account settings. So the question is can you turn it on without roaming pack.

Cobra! · Nov 27, 2021

hanadulset said:
How long did you guys wait to port in your old number? I received my sim card yesterday afternoon, immediately insert and activate the sim card. Thought the port in process would take place last night but it didn't

From what I've gathered port is not auto, must manually push process through app after you activate card

Dorkable · Nov 27, 2021

Looking back at my past monthly scam call records:

May: 2 (when I started with Grid Mobile)
June: 2
July: 1
August: 2
September: 1
October: 0
November: 7 ( I started with Changi Mobile end Oct)

hanadulset · Nov 27, 2021

Cobra! said:
From what I've gathered port is not auto, must manually push process through app after you activate card

I did press the "I have received Changi mobile sim". Hope the port in will be done asap

s330063 · Nov 27, 2021

hanadulset said:
How long did you guys wait to port in your old number? I received my sim card yesterday afternoon, immediately insert and activate the sim card. Thought the port in process would take place last night but it didn't

Received mine last Saturday and activated it on the same day, till now not ported over. Having issues with them. Claimed that I never request port-in during sign-up but obviously I did as indicated in my invoice. Then told me that I put in the details wrongly, port in number put in temporary numbers blah blah, ask me to re-request through the app. Kind of disappointed with their service.

Anyway it's listed as 3 working days, u may have to wait.

twosix · Nov 28, 2021

s330063 said:
Received mine last Saturday and activated it on the same day, till now not ported over. Having issues with them. Claimed that I never request port-in during sign-up but obviously I did as indicated in my invoice. Then told me that I put in the details wrongly, port in number put in temporary numbers blah blah, ask me to re-request through the app. Kind of disappointed with their service.

Anyway it's listed as 3 working days, u may have to wait.

the instruction is to activate the port-in from the app.

s330063 · Nov 28, 2021

twosix said:
the instruction is to activate the port-in from the app.

I've applied port in during sign up. Shouldnt need to reapply the port in from app. Card is activated through the app.

hanadulset · Nov 30, 2021

Changi Mobile said my port in request will be processed from Monday because i activated my sim card on Friday. Weekend no porting. It should be ported over by Wednesday.

s330063 · Nov 30, 2021

hanadulset said:
Changi Mobile said my port in request will be processed from Monday because i activated my sim card on Friday. Weekend no porting. It should be ported over by Wednesday.

Mine just ported over today early morning after settling some issues with them on Saturday. Received my Sim card one week back.

siduki · Nov 30, 2021

Oh their 3 business days exclude sat and sun? I received my sim on thursday and activated it right away. Till now its not ported over. They are so slow

Shall contact them if its not ported over by friday

s330063 · Dec 1, 2021

siduki said:
Oh their 3 business days exclude sat and sun? I received my sim on thursday and activated it right away. Till now its not ported over. They are so slow Shall contact them if its not ported over by friday

check with them, for my case they claimed I never request port-in when obviously it's listed in my invoice.

siduki · Dec 2, 2021

s330063 said:
check with them, for my case they claimed I never request port-in when obviously it's listed in my invoice.

Same here. They said they would check what went wrong and return my call by evening and they did not call me back. Sent an email to kp them

s330063 · Dec 2, 2021

siduki said:
Same here. They said they would check what went wrong and return my call by evening and they did not call me back. Sent an email to kp them

yours also porting over and indicated when applying?

siduki · Dec 2, 2021

s330063 said:
yours also porting over and indicated when applying?

Yes. The emails also indicated clearly that my old number will be ported within 3 business days. But they claimed my port in request was not found on their system. So i tried requesting via the app and it says "request to port in xxxxxxxx was already submitted for this changi go number". What rubbish is this

steven168z · Dec 3, 2021

CPTMiller said:
There are times while still in 4G mobile data. But in fact my phone cant connect to whatsapp or even websites. I need on off phone. Is this normal for M1 netwotk?

so far seem to have more recently... 3 person i know using changi-mobile have this problem too several time.

this never happen to me when i use m1 simcard for so long

CPTMiller · Dec 3, 2021

steven168z said:
so far seem to have more recently... 3 person i know using changi-mobile have this problem too several time.

this never happen to me when i use m1 simcard for so long

Hopefully it don't keep happening

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