[Official] SingTel SIM Only Plans

[jess_sy]

Apologize? Apologise? ST using American or British English? I thought sinkie official is BE?


FT PR?

Somebody never QC la. They dunno SG use British English

 

[xiaofan]

No SMS for me yet...

Received the message later at around 4:34pm for two SingTel SIM Only S$15.28 lines.

****
We sincerely apologize for the recent network disruption. We know how important staying connected is. As a small gesture, you’ll receive a $5 goodwill rebate on your bill – no action needed. This will be reflected on your bill within the next 1 to 2 billing cycles. We will continue to enhance our network and strengthen its resilience.
Thank you for your understanding.

 

[jess_sy]

Why some people S$5 and some people S$10 one?????

I guess this where the 5G priority or Singtel RED comes in? Lol

 

[mahler_qs]

I guess this where the 5G priority or Singtel RED comes in? Lol

No leh. i ST Red and enhanced lite also $5. Maybe cos mine is sim-only?

 

[xiaofan]

Most users here get S$5.

It seems to me only one user gets S$10 and I think he is using 5G+ Priority Plus plan.

I just received this sms from singtel.

We sincerely apologize for the recent network disruption. We know how important staying connected is. As a small gesture, you’ll receive a $10 goodwill rebate on your bill – no action needed. This will be reflected on your bill within the next 1 to 2 billing cycles. We will continue to enhance our network and strengthen its resilience.
Thank you for your understanding.

 

[xiaofan]

No leh. i ST Red and enhanced lite also $5. Maybe cos mine is sim-only?

The Enhanced Lite plan is considered by SingTel to be low cost SIM Only plans -- so 12 months contract applies.

Not so sure if Enhanced Core plan users get S$10 or not. My guess is that they also get S$5.

In summary, for SingTel SIM Only plan users, I guess only Priority Plus and Priority Ultra plan users may get S$10.

 

[ragnarok95]

The Enhanced Lite plan is considered by SingTel to be low cost SIM Only plans -- so 12 months contract applies.

Not so sure if Enhanced Core plan users get S$10 or not. My guess is that they also get S$5.

In summary, for SingTel SIM Only plan users, I guess only Priority Plus and Priority Ultra plan users may get S$10.

Yes, enhanced core all S$5. Priority all S$10.

 

[mahler_qs]

Yes, enhanced core all S$5. Priority all S$10.

i know someone who has got $10 rebate and is on enhanced lite. But he has got full suite of ST services (i.e., broadband, tv and mobile) + ST red.

 

[tankee531]

Why some people S$5 and some people S$10 one?????

and some people $0

 

[xiaofan]

and some people $0

For SingTel MNO users, just wondering who got S$0?

Gomo users are reported to get S$5.

Zym/Zero1/VIVIFI/CMLink users got S$0 as they are mostly not affected.

 

[MelonABC]

For SingTel MNO users, just wondering who got S$0?

Gomo users are reported to get S$5.

Zym/Zero1/VIVIFI/CMLink users got S$0 as they are mostly not affected.

Those that just signed up for a new Singtel line after the disruption incident? No sms - $0

 

[jess_sy]

Regarding the varying bill rebate figures, our Singtel spokesperson gave us this advisory:

"The rebate has been assessed based on their services with us. This token will be reflected in our customers’ next bill. No action is required on their part. Please note that Singtel customers will only receive SMS notifications from official Singtel channels, and we will not request for any personal or banking details. We encourage customers to verify the authenticity of any communication and contact us directly if they are unsure. "
Singtel spokesperson

https://www.hardwarezone.com.sg/mobile/telco/singtel-march-2026-outage-goodwill-rebate

 

[Habrosus]

For SingTel MNO users, just wondering who got S$0?

Gomo users are reported to get S$5.

Zym/Zero1/VIVIFI/CMLink users got S$0 as they are mostly not affected.

Is this per person or per number?

Saw $5 for $15.28 line, not sure if other $15.28 has it as it's not with me, but nothing for the $40 line...

 

[netzach]

i'm on the $15 plan, I've received SMS for $5 off too.

 

[gapboy]

Those that just signed up for a new Singtel line after the disruption incident? No sms - $0

you already mentioned after ... still want a rebate ?

 

[xiaofan]

Is this per person or per number?

Saw $5 for $15.28 line, not sure if other $15.28 has it as it's not with me, but nothing for the $40 line...

Should be per number. Received SMS on both lines.

 

[xiaofan]

Today is April 1 and 5G NSA network is still alive. I checked my Zym line and SingTel S$15.28 line (by disable SA mode of my Poco X7 Pro phone).

On the other hand, checked my StarHub Prepaid S 5G plan on another Poco X7 Pro phone, I cannot get 5G NSA, it is either 5G SA or 4G LTE.

I am asking eight 5G users and Maxx 5G users to confirm whether they still have 5G NSA or not. I think StarHub and M1 are ready to shut down 5G NSA network.

 

[xiaofan]

Reference for 5G NSA network shutdown.

As far as I know, NSA shutdown should be on 31st March 2026, as communicated by a number of Singtel MVNOs and Singtel themselves to GOMO customers.

Thanks a lot for the updates.

Let's see if this will really happen or not.

 

[xiaofan]

SingTel itself does not mention the 5G NSA network shutdown deadline anyway.

But Zym and CMLink 5G+ FAQ mention the 31-March-2026 deadline.

Zym 5G+ FAQ mentions Q1 2026 deadline.
12. I am currently on a 5G plan, what happen if I do not switch to a a 5G SIM card?
🛜 If you are currently on a 5G plan, please note that you MUST exchange your SIM card for a true 5G SIM to maintain 5G network access.

This is due to an IMDA REGULATION that requires the older 5G Non-Standalone (NSA) network to be ceased islandwide by Q1 2026.

CMLink 5G+ FAQ mentions the 31-March-2026 date.
https://www.cmlink.com/sg/en/faq/?value=17

Zero1 does not mention the deadline for 5G NSA shutdown. Just say it will "retire soon".
https://zero.zero1.sg/announcement/zero1-5g-plus/

VIVIFI does not mention the deadline for 5G NSA shutdown. Just say that they will "retire it at a later date".
https://www.vivifi.me/5gplus/

Then there is a report that some Gomo users received an SMS talking about the 31-March-2026 5G NSA network shutdown date.

 

[Tedicious]

5g NSA still on for zero1