OnePlus 13 series

GReddy G9 RS

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tbh i do not bother asking customer service online as they are really just mostly salary workers with the standard replies template. An example is my sister's Oppo Find N2 Flip scenario where she asked about internal screen black patch, and the reply is auto assumed that it is user-induced and standard replied that the lcd replacement is $520 excl GST, whereas i just brought the phone to the service center to show them and it got repaired on the spot and collected in 2 hours. For your case of the battery, since after factory reset the battery drain is still the same, can more or less confirm is battery wear problem already, u can see the health in the battery segment.

Don't know is it because of the recent update anyway my phone is going to be 2 yrs n my son want to take over as a spare phone so just change the battery($50) n motherboard(foc) since it a good n fast phone.


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KeYoKe

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The problem is customer service(via email) said factory reset but when I go to service centre they said I should not do factory reset don't u find is contradicting(I just followed instruction only). Btw, my 11 is less then 2 yrs old n not heavy user lah. Yes $50 is cheap that's y I ask them to change n now then I know oppo/oneplus is repair in front of customer unlike samsung, huawei n xiaomi. Just want oneplus user to know not to do factory reset until u go to service centre. I agree oneplus phone is good that's y after I bought the Poco F3 from u n u recommended me to try 11 after that n now 13R. Poco phone is good too but too many bloatwares n camera not that good.


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They asked u to do factory reset is to troubleshoot the battery issue or is before you send in? For me I will just reset regardless what. CSO don't know what they are advising one la. Same situation as Samsung

Is good they repair in front of u since they don't do factory reset. But there is still password to protect them from accessing your stuffs ba.

Oh u bought f3 from me? No impression liao le, cos long time ago. F3 is like 4 years ago le. Maybe I sell too many phones also :s13:

Poco has too much bloatware. HyperOS is not my cup of tea.
 

GReddy G9 RS

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They asked u to do factory reset is to troubleshoot the battery issue or is before you send in? For me I will just reset regardless what. CSO don't know what they are advising one la. Same situation as Samsung
Is good they repair in front of u since they don't do factory reset. But there is still password to protect them from accessing your stuffs ba.
Oh u bought f3 from me? No impression liao le, cos long time ago. F3 is like 4 years ago le. Maybe I sell too many phones also
laugh.gif

Poco has too much bloatware. HyperOS is not my cup of tea.
Is before I send in, the cso ask me to troubleshoot if still cannot then send in. And when I send in the technician like blame me for doing a factory reset. I told them is their cso ask me to do it then he told me the cso don't know anything one. I was like... then is my fault that they can't diagnose... The F3 is u bought extra n I collect at BB from u.



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KeYoKe

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Is before I send in, the cso ask me to troubleshoot if still cannot then send in. And when I send in the technician like blame me for doing a factory reset. I told them is their cso ask me to do it then he told me the cso don't know anything one. I was like... then is my fault that they can't diagnose... The F3 is u bought extra n I collect at BB from u.



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Hahaha wow.... Ages ago....

Let me submit ur feedback in to the OnePlus SG rep
 

KeYoKe

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when i owned OP3. people still come and ask me what is this phone.. when i told them.. OnePlus 3.. they say there is a brand called FOUR?

o_O

now slightly better liao...
Same lo. My wife using OnePlus ace for 3 years. Her colleague ask her what phone is that, and she says OnePlus. The colleague ????

In the end, this year change oppo find x8 for her. At least something they heard before. Else my wife says no face :s22:
 

anthonygreenisreal

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Same lo. My wife using OnePlus ace for 3 years. Her colleague ask her what phone is that, and she says OnePlus. The colleague ????

In the end, this year change oppo find x8 for her. At least something they heard before. Else my wife says no face :s22:
My wife using oppo find x8 also, she got pink color one. looks very nice.
 

Mclairs83

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Same lo. My wife using OnePlus ace for 3 years. Her colleague ask her what phone is that, and she says OnePlus. The colleague ????

In the end, this year change oppo find x8 for her. At least something they heard before. Else my wife says no face :s22:

ya X8 is nice.. however the whatsapp call doesn't display on android auto hence i sold it off and move to P9XL.

if X8 able to support, i would have kept it!
 

4MATIC

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Anyway to enlarge the 3 button at the bottom for oneplus 13. seem the position abit low compared to oneplus 9rt before.. fat fingers sometimes missed it.
 

BambooEX

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Cant decide whether to get 13 now or wait a few months for the next model... Seems like the market price now is ~1050. Any advice?
 

anthonygreenisreal

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Cant decide whether to get 13 now or wait a few months for the next model... Seems like the market price now is ~1050. Any advice?
The lowest is during sale period at $929. Should be able to see this price tonight on Shopee app after claiming the discount vouchers.

Next model will come around Jan next year. Seems like not so soon.
 
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