Razer Support say they will escalate to expert team, but I dunno whether they truly can solve it. I was able to use the physical card for contactless payment though, so thankfully I can test if the card does glow. I think they give me the wrong CVV code, cause Google Pay is asking me to verify my CVV which keeps failing. Lol... insert sad, smiling, crying, laughing face here.
Now, the white razer logo does glow and its actually quite bright so you can still see the white logo glowing green when you tap in the MRT station, under all the bright lights. In darker lightnings, boy... the logo glows like the hulk is here. For a moment, I was confused if the green light was from the terminal or my card.
Then there's the bad thing. (sry, i'm picky) I was expecting the logo to pulse or glow slowly from the middle out. But instead, it just instantly glows like a on/off light. (Kinda like there's a overhead light shining down, and you just waving your hand in and out) When the terminal is providing power to the card (for the chip to work), the logo glows and once you move the card away, the glow immediately vanish. So pretty much, you only see the glow for 1~2 seconds and you must look out for it. If you don't look out for it, you won't even notice / remember that you have a glowing card.
If you move your card too fast away from the terminal, like how you do fast tap at the MRT gantry. Then the card might not even glow, that's what happen to me. Got to place it nicely, watch it glow then happily walk thru the gantry. That's the Razer Way~
Fun gimmick I suppose, but now I'm a little worried how to cancel the annual card after a year as I might not want to pay $50 for this. Unless they have a better card (maybe one that glows across the entire card *wink wink*). But if each time i upgrade/downgrade, my card number changes... I'm not particularly sure I want that. Makes my life difficult only.
Sorry, from the support they say is 200 dollar for premium card. 50 for standard card. Real benefit is just discount for razer products, not much mentioned from them on why it deserve 200 per year.

