twinklingstars
Supremacy Member
- Joined
- Aug 2, 2006
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For background info, I got a mailer that says I will enjoy up to 5 months free subscription and $100 handset discount when I re-contract on Fibre.
You can actually call 1688, speak to an operator and ask them to transfer you to retention department.
Another way is to call 62217277 (Sales) and ask whoever to transfer you to retention department.
Initially, the retention department did not offer the $100 handset discount. At most is 7 months free subscription plus waiver of $90 installation. But I managed to include the $100 handset discount because the mailer says so.
if my mobile plan is from other telco, can i opt for other promo instead of the $100 handset discount?
). That's the department that can give you 3 months of fee waiver.