Samsung Galaxy Ace S5830

wchryan

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i bought my samsung galaxy ace at feb. it come with 1350mAh battery. any one bought at april have 1500mAh battery. i check sg samsung is 1350mAh battery but korea samsung is 1500mAh battery. so we can buy 1500mAh as spare or even 1650mAh? new samsung galaxy s using super lcd is using 1650mAh battery. will the higher capacity battery can use on galaxy ace?
 

glenchen68

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i bought my samsung galaxy ace at feb. it come with 1350mAh battery. any one bought at april have 1500mAh battery. i check sg samsung is 1350mAh battery but korea samsung is 1500mAh battery. so we can buy 1500mAh as spare or even 1650mAh? new samsung galaxy s using super lcd is using 1650mAh battery. will the higher capacity battery can use on galaxy ace?

from which Sam Korea site did you see that the batt was 1500mAh? share the link?

mine was bought over ebay...

do not think SGS SC batt can be used on the Ace...
 

petrarchan

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Very disappointed by the Samsung Ace phone and the Samsung Service Centre @ Plaza Singapura.

As mentioned above, I purchased the phone on 17 Apr 11. Had blackout problems and I went back to the service centre on 19 Apr. Ok sounds fair, maybe got software prob.. then let them flash the sw again. Actually said need to put there for a few days but I was telling them the phone is only 2 days old and now I am going to be phone-less for the next few days? Then the manager came and negotiated.. They will service it within 2 hours. Spent like 4 hours plus including commuting and waiting for the phone to be fixed.

Still having the same problems after the 1st visit. Finally found time to go down again on 26 Apr 11 to let them know of the same issue again. Told me say the 'need a few days' thing again.. Again I negotiated with the manager and they said to collect on 27 Apr 11 (this afternoon). Same thing again.. spent time to go down again blah blah to collect the phone.

When i got my phone, i thought everything should be ok since they said they changed the motherboard.Then i saw the screen.. In the process of whatever removal they did, they did not practice due diligence by removing and making sure the dirt and dust was removed inbetween the LCD and the screen of the Samsung Ace.. There was one big piece of brown dirt wedged in between the 2 surfaces.. The person also saw it.. then say oh need 3 hours.. I was like.. another wait? and 3 hours? Just remove a few screws and remove the components then blow away the dust also need 3 hours? In the end negotiated for 1 hr. Went back to collect after 1 hour, now more specks of dust were wedged inbetween the 2 surfaces. I was like ???? you remove a big piece of dirt and now u intro like 3 pieces of dust (Come on, its a super new phone and the dirt will actually distort the colours/surface when you are using the phone)

To my horror, they insisted that the dust is actually stuck inbetween my screen protector and the front screen. I was like hey please do not kid me.. when the dust is actually stuck in between the front screen and the screen protector, there will be a bubble like appearance and it is damn obvious. They then brought in the phone to the back area and returned a while later with many bubbles on my screen protector (they removed it and just slap back on with all dust and dirty fingers). Now dust were stuck in between the screen protector and the screen and i showed them clearly that this is what will happen if the dust is inbetween the screen protector and the screen. So they should stop smoking me that the dust i spotted was due to my screen protector. COME ON, CAN THEY JUST STOP SMOKING CUSTOMERS? Now both the phone and my screen protector is screwed (they removed it without my consent and slap it back on with all the dirt and dust which resulted in many bubbles. They also found out that NO, the dust was not trapped inbetween my screen protector and the screen)

Then they told me if i wanted i can wait another 3 hours for them to rectify the issue.. I was like... again? You need everyone so free and no need to work? And I am already running late for my next appointment.. They also said they can replace the phone but need a few weeks.. I told them, everytime i come service the phone, i need to re-download everything and since the replacement is a few weeks away, i cannot do any sh*t/download anything to this current phone (since i will need to redownload everything after i get my replacement a few weeks later)? So i am getting a smartphone not to use the features but just to make calls and sms? They said no other option, 1) I will have to decide to either miss my impt appointment and go phone-less and wait yet another 3 hours or 2) use the smartphone for calls/sms only for the next few weeks to wait for the replacement phone.

They think users do not need to work, can go down anyday at anytime to go service/collect their phone. Need 1 hr... need 2 hr.. come back in 3 hours.. need a few days to repair.. need a few weeks to get replacement..

How many hours/days must i waste or go phone-less? Should users get penalised by the poor services rendered and the faulty item?

Sorry for the wall of text but I am really disappointed with Samsung service.. Any other ways to bring this matter higher up?
 
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MADdancer

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I just updated my phone to Gingerbread. Prior to that I almost bricked my phone.

The samsung screen came up and then there was this connecthandphone to computer logo.

I restarted it to download mode then proceeded to flash it to gingerbread using ODIN.
 

MADdancer

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Very disappointed by the Samsung Ace phone and the Samsung Service Centre @ Plaza Singapura.

As mentioned above, I purchased the phone on 17 Apr 11. Had blackout problems and I went back to the service centre on 19 Apr. Ok sounds fair, maybe got software prob.. then let them flash the sw again. Actually said need to put there for a few days but I was telling them the phone is only 2 days old and now I am going to be phone-less for the next few days? Then the manager came and negotiated.. They will service it within 2 hours. Spent like 4 hours plus including commuting and waiting for the phone to be fixed.

Still having the same problems after the 1st visit. Finally found time to go down again on 26 Apr 11 to let them know of the same issue again. Told me say the 'need a few days' thing again.. Again I negotiated with the manager and they said to collect on 27 Apr 11 (this afternoon). Same thing again.. spent time to go down again blah blah to collect the phone.

When i got my phone, i thought everything should be ok since they said they changed the motherboard.Then i saw the screen.. In the process of whatever removal they did, they did not practice due diligence by removing and making sure the dirt and dust was removed inbetween the LCD and the screen of the Samsung Ace.. There was one big piece of brown dirt wedged in between the 2 surfaces.. The person also saw it.. then say oh need 3 hours.. I was like.. another wait? and 3 hours? Just remove a few screws and remove the components then blow away the dust also need 3 hours? In the end negotiated for 1 hr. Went back to collect after 1 hour, now more specks of dust were wedged inbetween the 2 surfaces. I was like ???? you remove a big piece of dirt and now u intro like 3 pieces of dust (Come on, its a super new phone and the dirt will actually distort the colours/surface when you are using the phone)

To my horror, they insisted that the dust is actually stuck inbetween my screen protector and the front screen. I was like hey please do not kid me.. when the dust is actually stuck in between the front screen and the screen protector, there will be a bubble like appearance and it is damn obvious. They then brought in the phone to the back area and returned a while later with many bubbles on my screen protector (they removed it and just slap back on with all dust and dirty fingers). Now dust were stuck in between the screen protector and the screen and i showed them clearly that this is what will happen if the dust is inbetween the screen protector and the screen. So they should stop smoking me that the dust i spotted was due to my screen protector. COME ON, CAN THEY JUST STOP SMOKING CUSTOMERS? Now both the phone and my screen protector is screwed (they removed it without my consent and slap it back on with all the dirt and dust which resulted in many bubbles. They also found out that NO, the dust was not trapped inbetween my screen protector and the screen)

Then they told me if i wanted i can wait another 3 hours for them to rectify the issue.. I was like... again? You need everyone so free and no need to work? And I am already running late for my next appointment.. They also said they can replace the phone but need a few weeks.. I told them, everytime i come service the phone, i need to re-download everything and since the replacement is a few weeks away, i cannot do any sh*t/download anything to this current phone (since i will need to redownload everything after i get my replacement a few weeks later)? So i am getting a smartphone not to use the features but just to make calls and sms? They said no other option, 1) I will have to decide to either miss my impt appointment and go phone-less and wait yet another 3 hours or 2) use the smartphone for calls/sms only for the next few weeks to wait for the replacement phone.

They think users do not need to work, can go down anyday at anytime to go service/collect their phone. Need 1 hr... need 2 hr.. come back in 3 hours.. need a few days to repair.. need a few weeks to get replacement..

How many hours/days must i waste or go phone-less? Should users get penalised by the poor services rendered and the faulty item?

Sorry for the wall of text but I am really disappointed with Samsung service.. Any other ways to bring this matter higher up?

sorry about that. I can only say you can try to update it to gingerbread andriod 2.3 maybe it may help?
 

MADdancer

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The gingerbread ROM i got from Samfirmware has a few flaws.

Lags more than Froyo when increased workload.

Lags when installing more than one application when compared to froyo.

Anyway i changed the firmware to froyo (Europe) its running better than the starhub one.
 

glenchen68

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It shows the Ace using 1500mAh. Not sure if it's the same Ace as the one in SG.
http://www.samsung.com/sec/consumer...0SOKSO/index.idx?pagetype=prd_detail&tab=spec

physical dimensions matches, screen type, size, and resolution too... only visually it has a logo to the left of the name Samsung.

maybe a domestic model, and yup, a 1500mAh battery. the good is that if the physical dimensions are the same, then its battery should be able to be used on the Ace....

I dun know about you guys, but to me my batt life actually improved after using it for a while. of course, i also made some changes in phone settings too
 

Skyeagle

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Hi guys need some help...

I wanted to forward a sms to another friend. I pressed and hold the sms then the option list appear and i chose 'forward'

My phone keep on prompting me 'Service not available. Msg will be sent out when the service is available.'

This problem occurs when i want to forward chinese sms. No issues for english ones.

Any idea?
 
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glenchen68

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Hi guys need some help...

I wanted to forward a sms to another friend. I pressed and hold the sms then the option list appear and i chose 'forward'

My phone keep on prompting me 'Service not available. Msg will be sent out when the service is available.'

This problem occurs when i want to forward chinese sms. No issues for english ones.

Any idea?

which service provider are you on?
 

Backlash

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ish Samsung Galaxy Ace S5830 worth moi $?
If you only required an enrty level smartphone for calling / social media / Internbet surfing. I think it is more than enough. For intensive apps and gaming, not recommended.
 

wchryan

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which service provider are you on?

i have updated my firmware to S5830DXKC1 using odin multi loader. i have no problem forward chinese sms. can u guys update firmware from samsung kies? I am a m1 user. my previous firmware is S5830DXKA9.
 

Skyeagle

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How do I stop long sms from automatically converted to mms?

I realised that if the sms is more than 5 pages long, esp for chinese ones, it will be automatically converted to mms.
 

JayFSG

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How do I stop long sms from automatically converted to mms?

I realised that if the sms is more than 5 pages long, esp for chinese ones, it will be automatically converted to mms.
That's because the data is too big to be sent as sms. I don't know the threshold but mms have much higher capacity than sms.
 
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