Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

[askxyz]

I had similar issue. No free replacement.

Switched to fruit phone

what is fruit phone?

 

[Joseph12]

what is fruit phone?

Mangosteen M2A, Pineapple P3, Watermelon W7

 

[jtjt00]

Already updated to the latest

gpgt

Just update my S22 Ultra this morning, no issue.

 

[Vincentlow82]

Don't know and don't really care as I already change to S23 Ultra

Well S23 ultra have the same update green line problem.

The only good thing is they replace the screen for free due to warranty. After warranty I'm sure it will have the same problem...

 

[CCCustom]

Heard about the heat issue too, not sure if that's the cause as some phones from other brands also got this green line issue.

My habit is to ensure more than 40% battery before updating phone and in a cool environment if possible. Maybe this helps to avoid..

From that old thread, <50% not charging, processor will be throttled so won’t get as hot … true or false, I don’t know.

 

[Smallballz]

This problem doesn't exist only on S20, S23 also got reports of such cases.

What people found out is to avoid updating while charging or hot, as it will mess up the panel connector.

 

[DelinquentXX]

Boycot ing
samsung. This will be my last Samsung phone. S22 ultra

 

[xiaosinsinful]

This green line issue is very common on Samsung flagship phones

lucky I use iPhone use 5-6 years already never give me any issue

 

[WW1 Flying Ace]

I had similar issue. No free replacement.

Switched to fruit phone

South Asia users get it for free if you believe the article

 

[AndroidComa]

When your Samsung phone starts getting pink or/and green line(s), Samsung is trying to tell you that your phone is old and is about time to change to their new Samsung phones

similar to iphone geting slower
time to get a new one
sg govt consumer protection dun give a damn
you die your peoblem top thinking is spend in sg, better than you spend overseas!!

 

[Mclairs83]

suggestion is do a full recording of the upgrade process. example.. no green line.. after update the green lines appear. then jitao go bang at samsung.

anyway heng i using apple.. no such problem

 

[amazingone]

Well S23 ultra have the same update green line problem.

The only good thing is they replace the screen for free due to warranty. After warranty I'm sure it will have the same problem...

I have 2y warranty for S23 Ultra hopefully helps to mitigate the risk

 

[amazingone]

iPhone is also at risk of getting this green line as well, I think all OLED phones have this risk..

 

[lampano]

they should have done so in the 1st place.
now alot boycott samsung becos of this issue, and those are the flagship users somemore
too late

 

[kyokoto]

This is why you need to change ur mobile phone every year. Sell the old one, buy new one.

 

[Vincentlow82]

I have 2y warranty for S23 Ultra hopefully helps to mitigate the risk

Good for u. Others just sell away after warranty over...

 

[eno_lc]

This month I already saw at least 3 phones with green lines during my trips on bus and mrt, wonder how common is the issue

 

[Joseph12]

This month I already saw at least 3 phones with green lines during my trips on bus and mrt, wonder how common is the issue

Very common
I also see phones with like a smashed screen
Don't mean much

 

[eno_lc]

Very common
I also see phones with like a smashed screen
Don't mean much

Really? Looking around for smashed screens nao

 

[uselessbum]

SG consumer protection so weak that we should be grateful that companies like samsung are not charging us "consultation fees" just for referring the problem to them, let alone fix it gratis.