SCB SingPost/Spree Card

[oceanicmanta]

sianz ... another month cashback got shortfall.
this time by $16.
called CSO, they will escalate. hope no surprises.

SCB "Investigation Officer" called to say they have credited the shortfall in cashback.

His explanation is the system does not recognise some merchant / transaction as "online" (he gave the example of Starhub bill payment via MySam) so requires human intervention to credit back.

Not sure how long more they can keep up with this tedious manual process.

 

[babyrobo]

still 7% cashback for the online bill payment (for singtel & starhub) if hits minimum of $600 minimum spend?

 

[hOp3SoT]

statement date 24th ,spending posted on 25th july. iirc, shouldn't i rec the cash back on 24th august? =x

 

[wts2013]

statement date 24th ,spending posted on 25th july. iirc, shouldn't i rec the cash back on 24th august? =x

u will get your rebate on 25th, posted about 2 days later, then u login ibanking to check, hahaha

 

[hOp3SoT]

Tats what i remember too, abt 1-2 days After statement date. cso tried to smoke me say sept den will get lol T_T

 

[IcYFl4mEz]

This card max 857$ spend right? Can only see the cashback details when statement out?

 

[Allen_C_Sharp]

This card max 857$ spend right? Can only see the cashback details when statement out?

Can see the cashback 1-2 days after statement is out.

 

[IcYFl4mEz]

Can see the cashback 1-2 days after statement is out.

Won't state cashback for which trans? Need to count ourself uh

 

[hyperbole]

Won't state cashback for which trans? Need to count ourself uh

yup. not itemised.

 

[IcYFl4mEz]

Ok nvm, spend 857 will know liao ...

 

[naro]

Can see the cashback 1-2 days after statement is out.

the cashback earned is shown in the statement

 

[Callow Guy]

This Singpost SCB card does not treat Alipay Taobao as online transaction. 2 months ago I have to call them and they refunded me. This month same problem... I have to call them to check on the rebates. I guess I will avoid Alipay Taobao using this card.

 

[Allen_C_Sharp]

the cashback earned is shown in the statement

Cashback for current statement will be shown in next statement. I can see the cashback 1-2days after current statement is out.

 

[Callow Guy]

Cashback for current statement will be shown in next statement. I can see the cashback 1-2days after current statement is out.

I think Naro meant we can see both this mth and last mth cashback for current statement. No need to wait 1 or 2 days after statement is out or wait for next statement.

 

[IcYFl4mEz]

I think Naro meant we can see both this mth and last mth cashback for current statement. No need to wait 1 or 2 days after statement is out or wait for next statement.

So cash back will be in around 2days after statement out? So we no need to pay full bill, that is good unlike dbs lf :/

 

[Callow Guy]

So cash back will be in around 2days after statement out? So we no need to pay full bill, that is good unlike dbs lf :/

yes.. the cashback will be credited about 2 days later after the statement.. which u can login to your internet banking to check.

 

[gravityz3r0]

So cash back will be in around 2days after statement out? So we no need to pay full bill, that is good unlike dbs lf :/

If your bill is $700 with statement date on 22nd August with $50 cashback posted on 24Aug, technically you still have to pay $700 right? Because the cashback is only counted towards the next month statement. If you pay only $650, you are actually underpaying your bill by $50 for August.

 

[hyperbole]

No, the rebate is counted as payment towards your current bill as long as it is posted before your payment due date

 

[IcYFl4mEz]

Yes if say your due date is 10sep n they ** u on 5sep. U only need to pay the balance. Anyway i believe it will say your outstanding amt.

 

[gravityz3r0]

Yes if say your due date is 10sep n they ** u on 5sep. U only need to pay the balance. Anyway i believe it will say your outstanding amt.

I see, I always see cashback as an off set to your next bill and not as a form of payment for current bill. I feel uncomfortable paying anything than the statement balance fearing that it will be treated as underpayment. You could be right though. I will only pay outstanding if I plan not on using the card anymore in the future.