SIMBA Telecom discussion thread

[tohchr]

Any idea if I change a plan, will the balance in my Simba wallet be intact or be wiped out?

No. I changed 2 times already

 

[caesium5]

No. I changed 2 times already

Thanks, I assume you mean the wallet will be intact and not be wiped out.

 

[tohchr]

Thanks, I assume you mean the wallet will be intact and not be wiped out.

Yes correct. But changing of plan need to pay upfront using credit card. U cannot use existing credit inside wallet to offset.

 

[DPR_Reborn]

Anyone having issues receiving SMS on SIMBA for MariBank? (PayNow registration SMS OTP & Online purchase verification via SMS OTP)

 

[Myu~sun]

is there expiry for the wallet credit / bonus credit ?

the $20 get $5 normally how much will you guys topup ? till the next promo ?
this promo is once a year ?

 

[tohchr]

is there expiry for the wallet credit / bonus credit ?

the $20 get $5 normally how much will you guys topup ? till the next promo ?
this promo is once a year ?

As far as I know, the credit will expired or wipe out when u terminate their line.

 

[hwsstx]

is there expiry for the wallet credit / bonus credit ?

the $20 get $5 normally how much will you guys topup ? till the next promo ?
this promo is once a year ?

2022/2023 NDP Promo was 6/7 to 9Aug
2024 CNY Promo was 21Jan to 4Feb

 

[ksrokiller]

Hi,i'm using a tpg sim card from 2021 is it able support 5g connection?

 

[thiamhui]

Hi,i'm using a tpg sim card from 2021 is it able support 5g connection?

My SIM card from 2020 can get 5G connection.

 

[bigrooster]

I have been with SIMBA for a few months. I cannot receive SMS OTP from DBS; OTPs from others including Singpass are ok.

Wrote to SIMBA using their web form (email was bounced back, asking me to use web form), inputting all relevant information including my name, mobile number and other details. After one day, they email me back asking for my name, mobile number and other information. They don't seem helpful.

 

[nethdale]

Just came back from JB yesterday and my data was working fine.
If you are using iOS, you may follow my setting. I remember well must disable Use Network Provider Settings.
Good luck!

Hi I believe you are using iPhone? Do you need to enable “Use Network Provider Settings” in order to make call in Singapore? I am unable if I don’t enable it. Thanks.

 

[TyL3r_DuRd3n]

Hi I believe you are using iPhone? Do you need to enable “Use Network Provider Settings” in order to make call in Singapore? I am unable if I don’t enable it. Thanks.

Yes, I could make a phone call with "Use Network Provider Settings” disabled.
Just a suggestion, I do believe you had, but have you enabled the VoLTE?

 

[nethdale]

Yes, I could make a phone call with "Use Network Provider Settings” disabled.
Just a suggestion, I do believe you had, but have you enabled the VoLTE?

Yes. The VoLTE has been enabled. It is under Voice & Data, LTE is selected followed by VoLTE. Is that correct? Thanks.

Anyway, I just disabled the “Use Network Provider Settings” and re-keyed in TPG at APN. It works now. Very strange. Thanks anyway.

 

[TyL3r_DuRd3n]

Yes. The VoLTE has been enabled. It is under Voice & Data, LTE is selected followed by VoLTE. Is that correct? Thanks.

Yes. Correct.

 

[andyhtc]

I have been with SIMBA for a few months. I cannot receive SMS OTP from DBS; OTPs from others including Singpass are ok.

Wrote to SIMBA using their web form (email was bounced back, asking me to use web form), inputting all relevant information including my name, mobile number and other details. After one day, they email me back asking for my name, mobile number and other information. They don't seem helpful.

A reboot of the phone usually settles this issue for me.

 

[bigrooster]

A reboot of the phone usually settles this issue for me.

Thanks for replying.

Rebooting did not work for me, unfortunately.

 

[andyhtc]

Thanks for replying.

Rebooting did not work for me, unfortunately.

How will the phasing out of OTPs make online transactions safer?​

SINGAPORE – By November, customers of UOB, DBS and OCBC who have enabled their digital banking token will no longer receive one-time passwords (OTPs) when logging in.

The move, jointly announced by the Monetary Authority of Singapore and the Association of Banks in Singapore on July 9, is said to be part of larger efforts to thwart phishing scams.

Customers who are using hardware tokens can still continue to use OTPs. But the authorities are urging users of physical tokens to switch to digital tokens.

https://www.straitstimes.com/tech/h...November, customers of,(OTPs) when logging in.

 

[bigrooster]

How will the phasing out of OTPs make online transactions safer?​

SINGAPORE – By November, customers of UOB, DBS and OCBC who have enabled their digital banking token will no longer receive one-time passwords (OTPs) when logging in.

The move, jointly announced by the Monetary Authority of Singapore and the Association of Banks in Singapore on July 9, is said to be part of larger efforts to thwart phishing scams.

Customers who are using hardware tokens can still continue to use OTPs. But the authorities are urging users of physical tokens to switch to digital tokens.

https://www.straitstimes.com/tech/how-will-the-phasing-out-of-otps-make-online-transactions-safer#:~:text=How will the phasing out of OTPs make online transactions safer?,-The one-time&text=SINGAPORE – By November, customers of,(OTPs) when logging in.

I have not enabled the digital token. I am using the incoming OTP as part of the steps to activate a renewed card.

 

[DPR_Reborn]

Anyone having issues receiving SMS on SIMBA for MariBank? (PayNow registration SMS OTP & Online purchase verification via SMS OTP)

Filed an escalation tix with both SIMBA & Mari (couldn't tell which is the culprit), now it's working again, can receive SMS OTPs as per normal.

^^ Anyhoo, yes. Looks like Nov, this won't even matter lol.

 

[SongManKranji]

Filed an escalation tix with both SIMBA & Mari (couldn't tell which is the culprit), now it's working again, can receive SMS OTPs as per normal.

^^ Anyhoo, yes. Looks like Nov, this won't even matter lol.

I rikes your Avatar, Huat ah.