SIMBA Telecom discussion thread

[ekardo]

SG & MY speed is bad, but JP & CN is surprisingly good.

In general, SIMBA overseas seems better cos it’s riding on other network. In sg is consider chui. Not for people with critical task on hands

 

[CPTMiller]

In general, SIMBA overseas seems better cos it’s riding on other network. In sg is consider chui. Not for people with critical task on hands

The $12 plan international data roaming 7GB is good. But can be better if become 10GB.

The other 500GB even if hotspot can share most 2 devices only due to slow speed.
But can't finish using it.

 

[CPTMiller]

In general, SIMBA overseas seems better cos it’s riding on other network. In sg is consider chui. Not for people with critical task on hands

That's correct

 

[hwsstx]

I was away overseas for a few days & when I got home today, noticed my mobile is receiving 5G...all the time was 4G & in some places of my home 4G can't make it.

Now with 5G I'm getting 40 to 50 Mbps (vs 4G of less than 10 Mbps) - not bad lah.

Location: Postal Code 750423

 

[ekardo]

I was away overseas for a few days & when I got home today, noticed my mobile is receiving 5G...all the time was 4G & in some places of my home 4G can't make it.

Now with 5G I'm getting 40 to 50 Mbps (vs 4G of less than 10 Mbps) - not bad lah.

Location: Postal Code 750423

5G also no data for most places in my case.

 

[SongManKranji]

I was away overseas for a few days & when I got home today, noticed my mobile is receiving 5G...all the time was 4G & in some places of my home 4G can't make it.
Now with 5G I'm getting 40 to 50 Mbps (vs 4G of less than 10 Mbps) - not bad lah.
Location: Postal Code 750423

Huat dah. I know go boleh land now no need worry whether u exceed data roam bo.



Life is v short. Ai song song kao tuas & Changi.

 

[gemcastor]

After switching to SIMBA, the seniors at home are complaining about poor mobile network signal and speed near Jalan Bilal along Bedok Road. Has any one have similar encounter? Is there a solution? Is there any way to feed back to SIMBA?

 

[CPTMiller]

After switching to SIMBA, the seniors at home are complaining about poor mobile network signal and speed near Jalan Bilal along Bedok Road. Has any one have similar encounter? Is there a solution? Is there any way to feed back to SIMBA?

You can feedback to Simba but improvement might not happen anytime soon.

 

[CPTMiller]

I was away overseas for a few days & when I got home today, noticed my mobile is receiving 5G...all the time was 4G & in some places of my home 4G can't make it.

Now with 5G I'm getting 40 to 50 Mbps (vs 4G of less than 10 Mbps) - not bad lah.

Location: Postal Code 750423

Whether 4G or 5G network. But getting stable speed 40Mbps is very good consider at home.

 

[hwarzoner]

i on the $10 plan but my simba apps does not show the Apac data allowance??

 

[beng035]

i on the $10 plan but my simba apps does not show the Apac data allowance??

mine also dun have. they may need time to update the app.

 

[twosix]

i on the $10 plan but my simba apps does not show the Apac data allowance??

mine also dun have. they may need time to update the app.

The app is slow. Sms 2 to 1218 is fastest.

 

[hwarzoner]

The app is slow. Sms 2 to 1218 is fastest.

ya sms saw the everything. ty

 

[SantyBalls]

Personally, they managed to resolve the BKE blind-spot issue which took them 2 yrs ish. Then their 5G NSA is alright depending where you are. I am able to hit up to 170 mbps.

For you since is private area and near the coast, probably ultimately they will install in the condos around you which will take approval too but should still be faster than secure sites.

You can feedback too:
https://support.simba.sg/hc/en-us/requests/new
Category: Mobile
Mobile Category: Account Related
Sub Category: Network Coverage

They need you to screenshot stuff also to attach to the ticket:
1. Speedtest ookla
2. Signal bars on top left or top right of your phone screen.
3. Current location on google maps
4. Probably building and unit number if you have (provide in text can already)

Machiam working for them

 

[Moratia]

hello simba support when got asean roaming plan

I know. But bo bian right. At least better than some telco dun have this proper channel, then end up blame user device instead. Also optional ma. The easiest and obvious way is to port out right?

 

[beng035]

I know. But bo bian right. At least better than some telco dun have this proper channel, then end up blame user device instead. Also optional ma. The easiest and obvious way is to port out right?

am sure all telcos and MVNOs have their set of issues. Basically it about managing expectations.

 

[SantyBalls]

I know. But bo bian right. At least better than some telco dun have this proper channel, then end up blame user device instead. Also optional ma. The easiest and obvious way is to port out right?

I used to use circlelife, which is using m1 infra.

Feedback to circlelife no diff from what u just mention. Machiam i work for them. Need to fill in details like writing report siol.

I also have m1. Just call their hotline they ask u when n where n they send technician down investigate. Days ltr they return call say resolved liao.

 

[Moratia]

You believe meh, that few days later resolved liao is a perm fix.

 

[hwsstx]

Just received my 2nd top-up bonus

 

[smith2006]

i on the $10 plan but my simba apps does not show the Apac data allowance??

mine also dun have. they may need time to update the app.

New My Simba app v2. 7.2 available now, update can see liao