SIMBA Telecom discussion thread

[Habrosus]

Thanks Bro but wah, need to wait till next day ah?

Are you going to port in or get a new line?

 

[A7997A]

once you up tier, very very difficult to come back down. i have not heard or read (maybe missed 0 of any successful case

Haven't really heard of any difficulty in doing so, but one thing about Simba's change of plan is that it happens immediately for both upgrade and downgrade, and you lost whatever days left for the existing plan.

The existing plan must be in day 1-25 of the billing cycle, on day 26-30 you cannot change plan.
And if your plan expired, you cannot simply activate a new plan, you must top up to reactivate the existing plan (which is backdated to the previous expiry date) before you can change to a different plan.

That said, their Wifi Calling is more reliable than any other MVNO I have tried.
And I have been very satisfied with the roaming so far.
While the performance is not great, it has been pretty reliable for me.

 

[twosix]

Simba new line from retailer takes so long? Maxx new line is almost immediate activation.

Have not tried getting Simba new line from retailer so far, only subscribed online and pickup from service centre, with almost immediate activation. Not senior plan, though.

Simba will give temp # first, so if one choose a number, probably will get it activated almost immediately.

 

[Joelleyuan]

Are you going to port in or get a new line?

New line!
hopefully this activates faster.

 

[JAYSCS]

Simba Telecom and M1 said they will continue to offer their popular $10 and $12 mobile plans to new subscribers for at least two years after their proposed merger is completed.

Hmm... is it so enticing to warrant a merger for such promise? What about after 2 yrs? Also, $10 & $12 plans are no big deals compared to existing competitors' $7-$8 plan! Hope the merger will be rejected and the price war continues...

 

[Habrosus]

Hmm... is it so enticing to warrant a merger for such promise? What about after 2 yrs? Also, $10 & $12 plans are no big deals compared to existing competitors' $7-$8 plan! Hope the merger will be rejected and the price war continues...

2 years later all Christmas parties will be over. Then we'll join Harry Potter.

 

[A7997A]

Hmm... is it so enticing to warrant a merger for such promise? What about after 2 yrs? Also, $10 & $12 plans are no big deals compared to existing competitors' $7-$8 plan! Hope the merger will be rejected and the price war continues...

Yea 2 years is too short. 20 years will be much more convincing

 

[cjjj59]

I recently registered a new Simba random number, SuperRoam 12 - POSTPAID. I’m wondering if I can request to terminate the account after completing this cycle. I intend to use it for 30 days to try out the Simba line. However, I’ve read that there’s a $30 activation fee if I terminate or port out the account within 30 days. Since I want to terminate the account on the 30th day and avoid paying for the second month, I’m looking for the best way to do so.

 

[A7997A]

I recently registered a new Simba random number, SuperRoam 12 - POSTPAID. I’m wondering if I can request to terminate the account after completing this cycle. I intend to use it for 30 days to try out the Simba line. However, I’ve read that there’s a $30 activation fee if I terminate or port out the account within 30 days. Since I want to terminate the account on the 30th day and avoid paying for the second month, I’m looking for the best way to do so.

Simba don't send you bills for the next billing period. If you have main balance it will try to deduct that, otherwise the plan is suspended and you need to top up to continue. If you don't want to continue, simply don't top up, and perhaps let them know you want to terminate which is no charge since you completed 30 days. It only becomes a problem if you want to port out.

 

[cjjj59]

Simba don't send you bills for the next billing period. If you have main balance it will try to deduct that, otherwise the plan is suspended and you need to top up to continue. If you don't want to continue, simply don't top up, and perhaps let them know you want to terminate which is no charge since you completed 30 days. It only becomes a problem if you want to port out.

I don’t have any plans to port out. Does that mean I can simply stop topping up and leave the account there? Does that mean I don’t need to pay for the second cycle to terminate the account? Also, do I still need to inform Simba to terminate the account?

 

[gapboy]

I don’t have any plans to port out. Does that mean I can simply stop topping up and leave the account there? Does that mean I don’t need to pay for the second cycle to terminate the account? Also, do I still need to inform Simba to terminate the account?

https://support.simba.sg/hc/en-us/a...How-to-terminate-my-mobile-service-with-SIMBA
Please submit your plan termination request via this webform

I recently registered a new Simba random number, SuperRoam 12 - POSTPAID. I’m wondering if I can request to terminate the account after completing this cycle. I intend to use it for 30 days to try out the Simba line. However, I’ve read that there’s a $30 activation fee if I terminate or port out the account within 30 days. Since I want to terminate the account on the 30th day and avoid paying for the second month, I’m looking for the best way to do so.

• We will process your request within 7 business days. In exceptional cases requiring more than 7 business days, you will be informed about the extended period and reasons for it. All payments made and credits in SIMBA Wallet are non-refundable or exchangeable for cash.
• No Charges will be administered for the next cycle if the termination request is submitted at least 7 business days before the renewal of the next cycle.
• An activation fee of $30 is chargeable for termination or port-out within 30 days of plan activation. Additional fee may apply for SIMBA Lucky Numbers.

 

[joesph]

i two times leave it expire. even asked orchard central she said that. no need do anything like e-mail etc

 

[andyqkw]

i two times leave it expire. even asked orchard central she said that. no need do anything like e-mail etc

You can do just that, but it'll leave a bad record.

 

[A7997A]

You can do just that, but it'll leave a bad record.

The other thing is whether the line is cleanly terminated.
There are some reports of people hitting the 10 line limited but never figure out why, could this be one reason ?

 

[Trans-Am]

is this telecom signal good in circle line and north east line ( purple)?


can watch video/stream without interruption.



Sent from A universe Where pink PWNED everything

 

[froztheart]

once you up tier, very very difficult to come back down. i have not heard or read (maybe missed 0 of any successful case

Upgrade/downgrade is immediate but days get eaten. Nothing stopping apart from being in the range to up/downgrade.
Have done it multiple times for both.

 

[Habrosus]

I didn't know about this...

SIMBA Basic Data Services are a low-speed, capped data connection (192kbps) that subscribers receive when their monthly plan payment fails, allowing them to continue to use free local data, receive calls and SMSs, but lose full-speed data. These services are activated automatically when a plan is due for payment and can be restored to full speed once a successful payment is processed.

 

[Laouncle2020]

Anyone try simba superoam 12 plan in china?
How is the connection experience please share, thanks

 

[A7997A]

yes but when you renew it eats into your suspended period so you only get the remaining days left, therefore wasting money.

for simba your renewal date is fixed. so it is not like eight where you still get the full 30 days if you activate a new plan later

e.g. if you suspend (non payment) the plan for 20 days, your plan renewal will only renew remaining 10 days.
1aug (suspended) -> 20aug (renewed) -> 30aug (plan expires)

yea this is my biggest problem with simba

 

[Laouncle2020]

this year: SZ, GZ, ZH, Macau, Shantou, Ningbo, SH, Beijing.
generally acceptable. didn't test speed, but no problems using.

edit:
- no problems accessing any and all the usual apps i use, including google apps/whatsapp/telegram/tiktok/banking.
- no VPN needed, no VPN used.
- no problems using Alipay or Wechat pay over it.
- could also hotspot.
- no problems with the Simba voice app too (same functionality as when in SG)

How about north east region of China, by now connection speed should be better right? If anyone roaming in shenyang with simba recently?
Plan to visit shenyang in Oct, was thinking use gomo Asia roaming add on, but if there better option?