Singtel hi! Discussion Thread

[sad_xiaoxin]

The initial report is correct -- which mentions a small portion of SingTel mobile customers remain on 5G NSA network.

No idea why Singtel comes out the clarification which is not really correct.

Initial report for reference

Seems like it’s only iOS devices will fallback to 5G NSA. There’s few places which both of my Android devices falls back to 4g. But iPhone back on NSA.

 

[froztheart]

There's too many places to check, there's possibilities of missing out. There's also possibilities the places you able to detect using 5G NSA is not their key priority and they just turn it on to boost some capabilities of 5G.


What app you using on IOS looks cool does it always provide information?


Why Singtel wanna make a claims which is incorrect... I hope is not to show investor assurance in performing to meet their objective.

The initial report is correct -- which mentions a small portion of SingTel mobile customers remain on 5G NSA network.

No idea why Singtel comes out the clarification which is not really correct.

Initial report for reference

It's normal for on ground actual work status/progress to differ from management/official announcements.
Espeically for such where the area of coverage/work is huge, so not surprising we are facing such issues as users.

 

[xiaofan]

It's normal for on ground actual work status/progress to differ from management/official announcements.
Espeically for such where the area of coverage/work is huge, so not surprising we are facing such issues as users.

Interestingly I saw the same thing for M1 Maxx -- it still has 5G NSA as well.

 

[froztheart]

Interestingly I saw the same thing for M1 Maxx -- it still has 5G NSA as well.

I believe we be having 5G NSA for a while, at least till next year probably..

 

[Fellowes]

@xiaofan SingTel Hi! postpaid launch new plans on top of the initial $5 Senior 4G, $15 5G+, $20 5G+ plan

$7 500GB Senior 5G+
$25 850GB 5G+
$30 1000GB 5G+ Enhanced
$35 Unlimited with FUP* 5G+ Enhanced

*Unlimited local + roaming data is subject to Fair Usage Policy of 1200GB

 

[Nickloon2]

@xiaofan SingTel Hi! postpaid launch new plans on top of the initial $5 Senior 4G, $15 5G+, $20 5G+ plan

$7 500GB Senior 5G+
$25 850GB 5G+
$30 1000GB 5G+ Enhanced
$35 Unlimited with FUP* 5G+ Enhanced

*Unlimited local + roaming data is subject to Fair Usage Policy of 1200GB

How to sign up singtel hi online with physical sim. Website don't have sim card option.

 

[xiaofan]

How to sign up singtel hi online with physical sim. Website don't have sim card option.

Not possible as of now. You have to go to authorized dealer if you need physical SIM for all SingTel hi! Postpaid plans.

 

[xiaofan]

@xiaofan SingTel Hi! postpaid launch new plans on top of the initial $5 Senior 4G, $15 5G+, $20 5G+ plan

$7 500GB Senior 5G+
$25 850GB 5G+
$30 1000GB 5G+ Enhanced
$35 Unlimited with FUP* 5G+ Enhanced

*Unlimited local + roaming data is subject to Fair Usage Policy of 1200GB

Nice to see S$7 Senior 5G+ plan, but take note Gomo 5G+ senior plan is at S$6 per month.

Not so sure if one really needs S$25/S$30/S$35 plan.

 

[Nickloon2]

@xiaofan SingTel Hi! postpaid launch new plans on top of the initial $5 Senior 4G, $15 5G+, $20 5G+ plan

$7 500GB Senior 5G+
$25 850GB 5G+
$30 1000GB 5G+ Enhanced
$35 Unlimited with FUP* 5G+ Enhanced

*Unlimited local + roaming data is subject to Fair Usage Policy of 1200GB

Any capped amounts for worldwide/24 countries data rollover ? Chat with virtual support and it stated there is a cap for local data, idd call rollover to certain amount.

 

[maumu]

actually quite confused - what's the difference between this hi! plan and the normal Singtel SIM-only plan like the $15.28 one?

 

[xiaofan]

actually quite confused - what's the difference between this hi! plan and the normal Singtel SIM-only plan like the $15.28 one?

Much better roaming bundles, roll over of local/roaming data. No roaming voice support so no surprise charges as well.
https://www.singtel.com/personal/products-services/mobile/hi

But lower priority for local usage. No physical shop or hotline support either.

I tend to believe the priority is the same as Gomo, Zym, Zero1, VIVIFI or CMLink for SingTel hi! 5G postpaid plans. Singtel hi! 4G postpaid plans may even have lower priority (heya replacement).

 

[Sorvos]

actually quite confused - what's the difference between this hi! plan and the normal Singtel SIM-only plan like the $15.28 one?

The Singtel SIM Only Plan like $15.28 one can have bill shock. Hi Plan has no bill shock.

 

[Sorvos]

Nice to see S$7 Senior 5G+ plan, but take note Gomo 5G+ senior plan is at S$6 per month.

Not so sure if one really needs S$25/S$30/S$35 plan.

There is another $40 plan (1.5TB) that is only viewable on the app. Not shown on the Singtel website.

 

[Fellowes]

There is another $40 plan (1.5TB) that is only viewable on the app. Not shown on the Singtel website.

I don’t think with all the given local and roaming data from Hi! Postpaid and rollover, anything about $25 plan is kind of not necessary at all.

 

[froztheart]

I don’t think with all the given local and roaming data from Hi! Postpaid and rollover, anything about $25 plan is kind of not necessary at all.

Nowadays, the roaming is ths selling point. Not the local data allowance.

 

[xiaofan]

Looks like the S$2 discount is gone for port-in, rather they give

https://www.singtel.com/personal/products-services/mobile/hi

$15/30 days
Limited Time Offer (till 31 July): FREE 1 MONTH
Enjoy free 1 month on us
*Port-in offer not available for Singtel, GOMO by Singtel or brands on the Singtel network

$20/30 days
Limited Time Offer (till 31 July): FREE 2 MONTHS
Enjoy free 2 months on us
*Port-in offer not available for Singtel, GOMO by Singtel or brands on the Singtel network

*Singtel network includes VIVIFI, Zero1, ZYM Mobile and CMLink.

 

[habibali]

i need some real time speed test Singtel Hi 4G Senior vs Singtel Hi 5G Senior

 

[xiaofan]

i need some real time speed test Singtel Hi 4G Senior vs Singtel Hi 5G Senior

1. Not using senior plan, but SingTel hi! S$13 plan (eSIM). You can take it as a reference.

In this particular case, 4G speed is pretty decent.

iPhone 14, 512GB version (my wife's main phone).

Good signal here in Jurong West area (near to Jurong Point)

1) 5G mode, 5G SA
https://www.speedtest.net/result/i/7159360994

2) 4G mode
https://www.speedtest.net/result/i/7159367017

2. BTW, SingTel S$15.28 (her main line on the same iPhone 14) performs very similar here since this is not a peak time and also with good signal.

1) 5G SA
https://www.speedtest.net/result/i/7159365880

2) 4G
https://www.speedtest.net/result/i/7159367921

3. The difference can be significant in other cases. I have tested Singtel hi! S$10 4G plan and I think it is not that good, worse than M1 Maxx 5G plan and StarHub Prepaid S 5G legacy plan.

If S$2 difference is okay for you, just go with the S$7 5G Senior plan. But you may want to compare with Gomo S$6 5G Senior plan as well.

 

[chins]

is it possible to enable carrier billing for Apple services on a hi! line? i.e. Apple app store purchases and subscription charge to Singtel billing.

 

[froztheart]

is it possible to enable carrier billing for Apple services on a hi! line? i.e. Apple app store purchases and subscription charge to Singtel billing.

Doubt so, likely only available for the 3 MNOs - ST, SH & M1, same as MVNOs, doesn't support carrier billing.