I strongly urge you
not to port into the $5 or $7 service plan. The customer service chat is non-existent. I had to restart the chat multiple times. The cso appeared once made a random remark and disappeared and never to be seen again.
And not only that. We were all on the $10 plan. Then for dun know what reason heya got shut down and we were all pushed on to this $12 plan 6 months ago. Last week they said this $12 plan no more liao, you have to get the $15 plan or pay $35 or $44 for a 90-day plan. Now that I purchased this 90-day liao, it says my plan expires next month, 30 days from now. Like wtf is going on.


I think Singtel is just trying to kill off this legacy heya service and dun know how to do it properly so they just anyhow provide something temporary or come up with rubbish plans and service to make ppl flee this service. So ar, dun come onboard already. SIMBA’s $5 plan is at least consistent. Go get SIMBA snr plan better.