[Singtel] Telco iPhone queries/discussions

[Kinetic88]

town area i guess.

Jurong area seems O.K.
Receiving call, SMS and making call without any problem.

 

[aileen99]

I believe yesterday news got state town area will have difficulties in getting 3G network cos of some problem in their maintenance support so they are still repairing it and may take some time for this to work out. News state singtel leh

 

[PetPet]

SINGAPORE - SingTel mobile customers experienced difficulty making calls and accessing the 3G network yesterday and today.

Customers experienced this largely when in the Central Business District (CBD).

In a statement to AsiaOne, the telco company said "a software glitch" was the source of the problem.

SingTel's network engineers have begun to restore services from 8pm this evening.

Apologising to their customers, SingTel said it will keep them updated.

Customers are advised to switch to the 2G network to continue using voice, SMS and data services if they still face temporary downtime.

In an email to AsiaOne, Ms Cally Chen said she did not have any SingTel coverage when she was in the CBD area since Tuesday, September 6.

When she called the customer service hotline, the officer said that the problem would persist for a second day.

"This is so inconvenient for the SingTel users!"

Source : http://www.asiaone.com/News/Latest+News/Science+and+Tech/Story/A1Story20110907-298277.html

 

[fongwk8]

If my iPhone 4 is from Singtel, and I buy the Applecare.. The phone breaks down after 1 year, where do I bring the iPhone for servicing? Since its after the standard warranty provided by Singtel, but under the extended warranty by Applecare?

 

[Geforce3]

If you don't know how iPhone warranty works. Then don't any how say luh.. iPhone can be exchanged 1 to 1 at telcos, but the exchanged set is a refurbished set. Telcos will collect the spoiled set and send back to apple whom will repair and fix in new parts, thereafter change the serial number, rebox and send out to any telcos, but is classified as refurbished set.

TS: You can go back to the hello shop that you purchased together with your receipt to get change for a brand new set.

nowaday telcos does not provide 1 to 1 exchange anymore.

If you don't know how Apple work, then don't any how say luh ...
All iphones are assembled in China by Foxconn. Apple is the developer of iphone (software) and not in the business of repairing phones (hardware). All damaged phones are outsourced to 3rd party repairer locally.

It's still 1 to 1 where your phone is exchanged for a refub phone, unless you don't know what 1 to 1 means

 

[scope18]

SingTel iPhone

Hi Guys

I got a SingTel iphone that the centre button is giving problems.

Do i need to specifically go to Comcentre to do the exchange or any SingTel shop will do??

 

[Modd-36]

comcentre
10chars

 

[Yangchern]

Comcentre. Singtel shop will not entertain u

 

[konglai]

OT a bit. What's are the chances of getting a 4.3.3 ip4 32g. From the comcen service center.

 

[theaveragekid]

hey guys, i got the refurbished iphone 4 abt 4 mths back because of the home button thats not responsive. but now, this "new"phone seems to have some problems again! my warranty ends in 2 days... but i dun have enough "evidence" to proof that its not very responsive. it's not that bad, but i don't know if it can last for another year? do they need to really see the problem - home button unresponsive, before changing?

 

[gardiboy]

hey guys, i got the refurbished iphone 4 abt 4 mths back because of the home button thats not responsive. but now, this "new"phone seems to have some problems again! my warranty ends in 2 days... but i dun have enough "evidence" to proof that its not very responsive. it's not that bad, but i don't know if it can last for another year? do they need to really see the problem - home button unresponsive, before changing?

juz explain phone ramdomly shuts down itself. so as long LCI not triggered its ok.

 

[sputnikmoment]

If my phone drop in water and no longer working, how much must I pay to repair/exchange? If exchange, will I get a new or refurbished set?

 

[deep3lue]

If my phone drop in water and no longer working, how much must I pay to repair/exchange? If exchange, will I get a new or refurbished set?

Water damage is not part of the warranty friend..

You will be better off sealing that phone in a bucket of rice for the next few days..

 

[sputnikmoment]

Yeah but if still cannot work after trying the rice method, what should I do?

 

[deep3lue]

Yeah but if still cannot work after trying the rice method, what should I do?

Then buy 4S? You really have not much options.. All I can say is to keep it in rice for a longer period and hope for the best.

You bring down to Singtel will be considered as a wasted trip.

 

[Myu~sun]

so singtel dun do replacement set for water dmg sets ?

apple do it for a premium of $350 .. ++ gst should be 370-380+/- ~


i'd a question to ask :

if i purchase a ip4 from a forum bro here . his set is telecom set .

if the phone got problem can i just go down to the respective service center to service the phone ? with my ic ~?

 

[sgysfj]

so singtel dun do replacement set for water dmg sets ?

apple do it for a premium of $350 .. ++ gst should be 370-380+/- ~


i'd a question to ask :

if i purchase a ip4 from a forum bro here . his set is telecom set .

if the phone got problem can i just go down to the respective service center to service the phone ? with my ic ~?

Hi guys my ip4 set is not und my name. And i cant get the owner. Isit possible to do a one to one exchange at comcentre? Still under warranty.

 

[SatyaMoorthi]

Can, as long as its still under warranty

 

[SatyaMoorthi]

I did a 1 to 1 exchange in StarHub. You still can do it.

 

[sgysfj]

I did a 1 to 1 exchange in StarHub. You still can do it.

Hi thks for ur reply. Believe starhub n m1 can but i duno abt starhub