Starhub Giga

[froztx]

That's what I did, since this isn’t a spare line, so I ported over to ZYM. Their response via email was much more prompt when they just started the $10 plans. After so many months, I’m not too sure if ZYM is still giving prompt email replies.

Customer service is crap in SG.

 

[Th-hui]

Website live chat.. Try until bot give up and asked if u wanna be transfer to human.

gigacare live agents, Mondays - Fridays 9am - 6pm and Saturdays 9am-2pm (excluding public holidays).

Tried many times no respond.

I port over my main line, the temporary cannot be cancelled.

"We are unable to process your request. Please contact our Live Agent for further assistance."

 

[summermelon]

GigaBuddy plan can make calls to 999, 995 or not?

 

[froztheart]

GigaBuddy plan can make calls to 999, 995 or not?

"The gigaBuddy plan is an exclusive data-only plan, specially for giga customers to purchase only. This is perfect for your second device, powered by the same Singapore's Fastest Network as your main giga line! The gigaBuddy plan comes with 2GB local data and free rollover data forever at just $3.97/month!"

gigaBuddy

 

[Kiwi8]

GigaBuddy plan can make calls to 999, 995 or not?

U totally cannot make or receive calls on the GigaBuddy line lah.

 

[crystalnox]

Actually when it comes to emergency numbers, by right no SIM card also should be able to make the call.

 

[saggice]

my giga quite bad reception but i love the app

 

[wirelesslink]

5g and esim launched

https://giga.com.sg/SignUp.aspx

 

[marshy]

just saw in my Giga app. They announced perm upgrade to 5G plus 2GB monthly roaming data to MY ID TH KR

 

[wirelesslink]

can anyone confirm if it’s 5G SA? as it’s using starhub’s infrastructure, it’d be quite useless if it’s NSA

 

[wirelesslink]

can anyone confirm if it’s 5G SA? as it’s using starhub’s infrastructure, it’d be quite useless if it’s NSA

never mind, it’s 5G SA as stated in their FAQ

“I have a 5G device but it is not in the list of giga's 5G devices. Can I still get on 5G speeds?
Your 5G device will need to have 5G Standalone (SA) capabilities to be compatible with giga's 5G network. Not all devices in the market is compatible with our 5G network, but rest assured we're working to ensure as many 5G SA enabled devices can enjoy being on giga's 5G network.”

MyRepublic 5g plans can gg liao hahahah

 

[saggice]

I read that you will need a 5G sim card which you can arrange to be delivered once you are upgraded to 5G

 

[froztheart]

All giga plans are contract-free and eSIM enabled​

20 GB for $10.19/mth​	300 GB for $18.33/mth​	400 GB for $20.37/mth​	1 TB for $28.00/mth​
Free Caller ID​	Free Caller ID​	Free Caller ID​	Free Caller ID​
20GB, 4G Speeds​	300GB, 5G Speeds​	400GB, 5G Speeds​	1TB, 5G Speeds​
FREE 1GB Roaming APAC (one-time)​	2GB Monthly Roaming*​	4GB Monthly Roaming*​	6GB Monthly Roaming*​
300 SMS​	800 SMS​	1000 SMS​	1500 SMS​
300 mins​	800 mins​	1000 mins​	1500 mins​
FREE Incoming Calls​	FREE Incoming Calls​	FREE Incoming Calls​	FREE Incoming Calls​
FREE Caller ID​	FREE Caller ID​	FREE Caller ID​	FREE Caller ID​
FREE Rollover Data**​	FREE Rollover Data**​	FREE Rollover Data**​	FREE Rollover Data**​
Available on eSIM​	Available on eSIM​	Available on eSIM​	Available on eSIM​

- As of 20 May 2024
- "Enjoy 5G eSIM now for FREE, U.P. $1 per eSIM. Waived till 30 Jun 2024."
- 5G physical SIM can be requested in-app for existing users with a delivery fee of $2.04.
*Supports roaming in 5 countries: Malaysia, Indonesia, Thailand, India and South Korea
**Roll over unused data for another 2 renewal cycles, capped at 300GB at any point in time. That's up to 600GB!

 

[gapboy]

https://en.ocworkbench.com/giga-int...n5qYtWw5vBJoxqzIJpJUaEL8FMWz0k3l9g0DQuO0a2-uf

 

[marshy]

So everyone is going to be contacting Giga to get 5F eSim or physical Sim.

Anyway as I understand, eSim may be convenient but at least for now it may also be an inconvenience if need to change phone. As I understand, its not so simple as copying eSim profile into new phone and it will work. Needs Service Provider to make the activation on new device. Its not like physical Sim where its install and play immediately.

 

[cracker]

All giga plans are contract-free and eSIM enabled
​

20 GB for $10.19/mth​	300 GB for $18.33/mth​	400 GB for $20.37/mth​	1 TB for $28.00/mth​
Free Caller ID​	Free Caller ID​	Free Caller ID​	Free Caller ID​
20GB, 4G Speeds​	300GB, 5G Speeds​	400GB, 5G Speeds​	1TB, 5G Speeds​
FREE 1GB Roaming APAC (one-time)​	2GB Monthly Roaming*​	4GB Monthly Roaming*​	6GB Monthly Roaming*​
300 SMS​	800 SMS​	1000 SMS​	1500 SMS​
300 mins​	800 mins​	1000 mins​	1500 mins​
Free Rollover Data**​	Free Rollover Data**​	Free Rollover Data**​	Free Rollover Data**​

*Supports roaming in 5 countries: Malaysia, Indonesia, Thailand, India and South Korea
**Roll over unused data for another 2 renewal cycles, capped at 300GB at any point in time. That's up to 600GB!

wow fighting with other to provide free roaming too....
I am a current subscriber to the $18 plan.. how to subscribe to this new $18 plan

 

[cracker]

wow fighting with other to provide free roaming too....
I am a current subscriber to the $18 plan.. how to subscribe to this new $18 plan

just saw a note on my subscription. it will be auto upgrade to the new package in the next renewal

 

[froztheart]

wow fighting with other to provide free roaming too....
I am a current subscriber to the $18 plan.. how to subscribe to this new $18 plan

Competition is always good, glad SIMBA came and disrupt the market, forcing the incumbent to offer limited roaming benefits in the current market compared to the good old days.
Anyways, In-app, under "Change Plan/Add Line", but should be auto-upgraded though?

 

[marshy]

Remember to use the app and request for a 5G Physical SIM or eSIM.

 

[cracker]

Competition is always good, glad SIMBA came and disrupt the market, forcing the incumbent to offer limited roaming benefits in the current market compared to the good old days.
Anyways, In-app, under "Change Plan/Add Line", but should be auto-upgraded though?

yeah it said auto upgrade during the next renewal... but no mention of the need to get new sim card