Starhub Giga

[cracker]

No leh. My current current renew is on 25th May and I successfully requested for new 5G Physical Sim to be delivered to me on 25th morning.

is there an option be delivered earlier like few days before the next renewal?

 

[marshy]

I believe they have a roughly 2 weeks period from each day where you can choose delivery.

 

[froztheart]

No leh. My current current renew is on 25th May and I successfully requested for new 5G Physical Sim to be delivered to me on 25th morning.

I was not able to request for the 5G sim card now, it kept showing error and i think can only do it after the plan is officially converted to 5G after ur renewal date.

or did anyone manage to request the 5G sim card already?

Mine shows a delivery fee, not free.

 

[cracker]

Mine shows a delivery fee, not free.

IIRC,, it is abt $2

i have 4 numbers. meaning i will need to pay $8 ?

 

[froztheart]

IIRC,, it is abt $2

i have 4 numbers. meaning i will need to pay $8 ?

Yup, $2.04. Is it same for everyone else or like what @marshy shared, which I presumed there is no fees?

 

[Ddarksire]

Anyone know which telco giga uses in Malaysia?

 

[froztheart]

Anyone know which telco giga uses in Malaysia?

No fixed partners aka network lock IIRC, but didn't exaclty worked when i was in Malaysia, had issues activating.

 

[marshy]

Not free. Essentially $2 per SIM Card delivery. Their system handles it by phone number and I arranged 2 SIM for 2 numbers delivered on the same timing and yes i pay the associated $4.

 

[froztheart]

Not free. Essentially $2 per SIM Card delivery. Their system handles it by phone number and I arranged 2 SIM for 2 numbers delivered on the same timing and yes i pay the associated $4.

Ahhhh, so its not free. I presumed its free with the 5G being available now, my bad.
Updated my post with this info. Thanks!

 

[Fellowes]

Hmm.. $1 per esim generation based on terms and conditions. But FAQ stated there "may" be a fee incurred for each sim swap.

Was hoping they can give 1x complimentary esim swap every year or so..

Fair that people change phone every few years and some people change phone every year.

So far I only see that GOMO is given free eSIM transfer by reuse the QR.

As for the new 5G service by GIGA, it should be 5G SA as they did stated new 5G SIM card or eSIM. Hope more MNVO switch to 5G SA network rather than the current 5G NSA.

 

[Fellowes]

Unfortunately, we won't really know the true cost of the sim swap till someone itchy hand go try and report back.

Still dislike the way telco handle eSim. It's like they found some other thing to milk and getting people to pay for their system maintenance
I can understand the cost for physical SIM cause its physical goods that need setup and delivery.

Sg telco milking us, some nations provided free eSIM transfer via the iPhone or Android eSIM setting menu page in built. Sg being sg is all about money.

 

[pepperminttea]

Anyone know which telco giga uses in Malaysia?

last few times i went in the past 2 months, it was maxis.

 

[pepperminttea]

Enjoy 5G eSIM now for FREE, U.P. $1 per eSIM. Waived till 30 Jun 2024.

https://www.giga.com.sg/mobile/esim

 

[marshy]

As Giga has not come out and affirm how they are implementing eSim changes when we need to change device, please do note it may be really troublesome to change device with eSim use. You don't get to just enter eSim profile in new device and voila it will work. With Physical SIM it's simple and immediate by just swapping Sim to new device.

 

[froztheart]

Enjoy 5G eSIM now for FREE, U.P. $1 per eSIM. Waived till 30 Jun 2024.

https://www.giga.com.sg/mobile/esim

So it means that charges are waived but not delivery fees.

 

[kazuki666]

If my phone doesn't have esim, to be able to use 5G, I will need to request for physical card?

 

[froztheart]

So it means that charges are waived but not delivery fees.

Okay, surprisingly there is someone manning the FB chat, fastest response ever.
Charges are waived for both eSIM & physical SIM, but physical SIM requires a $2.04 delivery fee.
Request through Giga app, right side bar > SIM Services > Request 5G Physical SIM/Swap to eSIM.

 

[marshy]

If my phone doesn't have esim, to be able to use 5G, I will need to request for physical card?

That is the only way... AND assuming your phone supports 5G SA.

 

[rest1ess]

Live Agent contactable nowadays?

 

[froztheart]

Live Agent contactable nowadays?

Apparently so.