Starhub Giga

[Tedicious]

Just ported over to Giga last week, on 5G plan but so far only see 4G. Initially thought was my Iphone issue, change to Zym mobile or Singtel SIM card did not have any issue detecting 5G on the same phone. Contacted Giga CS & was advised it’s Iphone issue . Still waiting for their reply after tried to reboot, airplane mode, remove & re-insert SIM card but to no avail.

Giga 5G not supported on iPhone for the time being. U can see from their list of supported device on their website

 

[saggice]

latest iPhone not supported that's ridiculous

 

[wirelesslink]

SIMBA increased its Group A roaming allowance to 5GB for $12 plan, and 6GB for $18 plan, probably retaliating giga and eight’s plans

https://www.facebook.com/share/v/HmPuv4tovtPoueYq/?

 

[ragnarok95]

iOS devices are currently not supported on giga's 5G today. We are working closely with our mobile device partner to enable your iOS device to be compatible with giga's 5G network. We will also be progressively updating with other compatible devices, so keep a look out on this space!

I can skip Giga liao.

2024 and iphone not supported. lol.

 

[Tedicious]

iOS devices are currently not supported on giga's 5G today. We are working closely with our mobile device partner to enable your iOS device to be compatible with giga's 5G network. We will also be progressively updating with other compatible devices, so keep a look out on this space!

I can skip Giga liao.

2024 and iphone not supported. lol.

on the other hand, 5G is oso not much needed in SG in present days.
Drain more battery juice and have the tendacy of switching in bt 4G and 5G

 

[ragnarok95]

Been on SH 5G for almost 2 yrs with iphone 14pm and now the iphone 15pm, nope, it does not drain battery juice switching between 4G and 5G.

 

[Jurong640]

Been on SH 5G for almost 2 yrs with iphone 14pm and now the iphone 15pm, nope, it does not drain battery juice switching between 4G and 5G.

yes. Now it's 2024. They have implemented more seamless transition between 5G and 4G. It's always a myth that 5G uses more power, yes but no sometimes. If the network is strong, you use lesser power to hook onto the network. If reception is weak (which 4G is), your phone will use more power to grip onto the network, constant buffering and loading webpages.

 

[carboy00]

anyone managed to successfully reach any giga agent on app or WhatsApp? Been 1 week since I feedback about the 5G issue but there's still no news.


Read HWZ Forum Rules via Xiaomi 13T

 

[marshy]

anyone managed to successfully reach any giga agent on app or WhatsApp? Been 1 week since I feedback about the 5G issue but there's still no news.


Read HWZ Forum Rules via Xiaomi 13T

Don't bother with their app agent. Just go to their latest FB posting. Comment on the post your complaints and wait for their FB agent to reply to you either in FB reply or DM.

 

[froztheart]

iOS devices are currently not supported on giga's 5G today. We are working closely with our mobile device partner to enable your iOS device to be compatible with giga's 5G network. We will also be progressively updating with other compatible devices, so keep a look out on this space!

I can skip Giga liao.

2024 and iphone not supported. lol.

What a clown show to not have iPhones supported.

 

[sibeiTrolled]

anyone managed to successfully reach any giga agent on app or WhatsApp? Been 1 week since I feedback about the 5G issue but there's still no news.


Read HWZ Forum Rules via Xiaomi 13T

Nope. No luck.

Opened a gigacare "ticket" with them also no reply till now

 

[ragnarok95]

yes. Now it's 2024. They have implemented more seamless transition between 5G and 4G. It's always a myth that 5G uses more power, yes but no sometimes. If the network is strong, you use lesser power to hook onto the network. If reception is weak (which 4G is), your phone will use more power to grip onto the network, constant buffering and loading webpages.

Not to a point that i notice it. So to me that's a no it won't. But, ymmv.

 

[superhero41]

iOS devices are currently not supported on giga's 5G today. We are working closely with our mobile device partner to enable your iOS device to be compatible with giga's 5G network. We will also be progressively updating with other compatible devices, so keep a look out on this space!

I can skip Giga liao.

2024 and iphone not supported. lol.

i just saw that they updated the app and i was 'upgraded' to the roaming plan. on the $18 plan. then they did not include 5g, saying not supported, and i need esim. like wtf, i need risk myself to apply for esim, then u dont support iphones for 5g lmao. what a clown teleco, might just jump to simba or wait for eight if they are so shet at it.

 

[gaoqikai]

giga 5G is not available because iPhones use different carrier bundle for each carrier.
For Singapore, MyRepublic uses StarHub carrier bundle, thus share same features as StarHub (5G standalone).
For some reason, giga uses a separate carrier bundle called "StarHub_giga_sg". This bundle does not have 5G standalone enabled.
Thus, giga iPhone users must wait till giga submits a new bundle to Apple, and wait for Apple approval, and wait for Apple release a new iOS version, and update to that iOS version, then can use 5G. Just like SIMBA, waited for sometime till iOS 16.4 was out, then can use 5G

 

[superhero41]

giga 5G is not available because iPhones use different carrier bundle for each carrier.
For Singapore, MyRepublic uses StarHub carrier bundle, thus share same features as StarHub (5G standalone).
For some reason, giga uses a separate carrier bundle called "StarHub_giga_sg". This bundle does not have 5G standalone enabled.
Thus, giga iPhone users must wait till giga submits a new bundle to Apple, and wait for Apple approval, and wait for Apple release a new iOS version, and update to that iOS version, then can use 5G. Just like SIMBA, waited for sometime till iOS 16.4 was out, then can use 5G

lol thats sad, could be months of waiting then, not sure how many iphone users hopped to giga only to encounter this, personally been w giga even before they announced so not much affecting me

 

[Crimsom]

SIMBA increased its Group A roaming allowance to 5GB for $12 plan, and 6GB for $18 plan, probably retaliating giga and eight’s plans

https://www.facebook.com/share/v/HmPuv4tovtPoueYq/?

Good good. These competition are giving consumers better value

 

[thekh21]

Is it me or,today seen the data usage throttle much..when I din really use the internet

 

[superhero41]

Is it me or,today seen the data usage throttle much..when I din really use the internet

could be because starhub network was down today as reported, maybe thats why it affected?

 

[rssd21]

yes. Now it's 2024. They have implemented more seamless transition between 5G and 4G. It's always a myth that 5G uses more power, yes but no sometimes. If the network is strong, you use lesser power to hook onto the network. If reception is weak (which 4G is), your phone will use more power to grip onto the network, constant buffering and loading webpages.

This is true. And 5G uses more power on the basis that both 4G and 5G radios are active at the same time, no matter which is connected. Compared to 3G and 4G, where only 1 of the radio is active when it is connected to network.

 

[Jurong640]

This is true. And 5G uses more power on the basis that both 4G and 5G radios are active at the same time, no matter which is connected. Compared to 3G and 4G, where only 1 of the radio is active when it is connected to network.

We all have to face the fact that on 31 July 2024, our 3G network will shut down. No more fallback to 3G. So we are left with only 4G. So that's why we need 5G. Those with handsets that are capable should get 5G plans.

More of this mvno's are slowly releasing 5G plans like giga, myrepublic.