StarHub MaxInfinity Fiber Optic - Experience

[Sadist4life]

i hate to call starhub as it under my dad name and i need to go dig up the account and get his ic and all that things, let wait till after 3 june their maint. and see does it become ok

EDIT: Just saw on the website. Strangely they didn't combine into one post with a "Dear valued MaxOnline, MaxInfinity & Digital Voice customers,"

 

[AceyourMaths]

i hate to call starhub as it under my dad name and i need to go dig up the account and get his ic and all that things, let wait till after 3 june their maint. and see does it become ok

haha me is diff...I automatically become my father when they ask for his IC...luckily i rem his ic by heart.

 

[xtwis7]

haha me is diff...I automatically become my father when they ask for his IC...luckily i rem his ic by heart.

Same! Some more people say my voice is almost like my father's. And I ask them to address by my surname so they have no idea.

 

[AceyourMaths]

NB...anyone facing intermittent internet connection fibre network?

 

[Gribber]

NB...anyone facing intermittent internet connection fibre network?

not me.
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[Bieffe]

Plug directly no issue?

You are on Direct ONT right? If not you couldn't hook yourself directly.

ChEck your router(ASUS) CONFIGURATION

ya lor are u on direct ONT? if u r the supplied Dlink will not work anymore.
If u requested for direct ONT there is a disruption period.
Need more details to help. If never request for direct ONT then u should try the supplied Dlink router only. To get things going.

 

[Gribber]

ya lor are u on direct ONT? if u r the supplied Dlink will not work anymore.
If u requested for direct ONT there is a disruption period.
Need more details to help. If never request for direct ONT then u should try the supplied Dlink router only. To get things going.

NEgative. I can still get the dlink to work with direct ONT.

 

[Sadist4life]

NEgative. I can still get the dlink to work with direct ONT.

Hmm he's recommending the "play safe" method, to count out the possibility of the 3rd party router being the cause of the problem.

 

[AceyourMaths]

Wa...i think a very prolific hacker lives near me. This is not the first time.

I changed my router password and network password and my network becomes fast and smooth again. The hacker used my network nevermind but he can use until my network so lag...he must be a very heavy user...

 

[Gribber]

Hmm he's recommending the "play safe" method, to count out the possibility of the 3rd party router being the cause of the problem.

meaning?

Wa...i think a very prolific hacker lives near me. This is not the first time.

I changed my router password and network password and my network becomes fast and smooth again. The hacker used my network nevermind but he can use until my network so lag...he must be a very heavy user...

hmm.. WPA2?

 

[Sadist4life]

guys...

got a super problem here.

D-link or Asus router plug to NC and both routers cannot connect to the internet.

Bypass both routers and plug directly to NC has internet access but very very slow.

Called starhub and they say area no problem.

Living in Sembawang, anyone got the same issue ???

ya lor are u on direct ONT? if u r the supplied Dlink will not work anymore.
If u requested for direct ONT there is a disruption period.
Need more details to help. If never request for direct ONT then u should try the supplied Dlink router only. To get things going.

NEgative. I can still get the dlink to work with direct ONT.

Hmm he's recommending the "play safe" method, to count out the possibility of the 3rd party router being the cause of the problem.

meaning?

In a nutshell, Bieffe was advising Clock to try using the default setup that SH provisioned (D-Link router->NC/ONT->OpenNet port) provided that Clock did not request SH for direct ONT. Ok wait. I think I was addressing the latter part while you were addressing the former (direct ONT = Dlink unusable part).

 

[Gribber]

In a nutshell, Bieffe was advising Clock to try using the default setup that SH provisioned (D-Link router->NC/ONT->OpenNet port) provided that Clock did not request SH for direct ONT. Ok wait. I think I was addressing the latter part while you were addressing the former (direct ONT = Dlink unusable part).

exactly.
10chars

 

[MarkChenTW]

Wa...i think a very prolific hacker lives near me. This is not the first time.

I changed my router password and network password and my network becomes fast and smooth again. The hacker used my network nevermind but he can use until my network so lag...he must be a very heavy user...

lol.... off wifi and use wired? reduce broadcast strength and setup multiple AP so it wont ever reach outside your house?

having said that did u notice extra user or devices? else u are just ....

Wifi password to block wifi hijack has long been useless... MAC filter are no better as some router reply the entire arp table... so.. best is just to go wired.

having said that, if he is pro enough he won't need you.. he have starhub coxial port for him to hack in his hse(most likely) :/

 

[MarkChenTW]

NB...anyone facing intermittent internet connection fibre network?

lol my mum have been nagging non-stop for a week now.. Starhub really need to fix the dc issue but they are refusing to listen to anything becoz I direct ONT... hais.. I bet no one even escalate my case >_<.

btw anyway keep receving these sms like "if you have any technical issue please reply this sms in 3days?"

Everytime I was "promised" a call back i receive this sms with no attempt of call... followed by a delay call and hang up in 1-2 ring...

someday I will go taiseng and escalate my own trouble ticket myself..

 

[phayze]

Anyone able to get same upload speed as download speed?

 

[Gribber]

Anyone able to get same upload speed as download speed?

huh ?

you don't know what you signed up for ?

do visit www.starhub.com for an answer.

 

[MarkChenTW]

huh ?

you don't know what you signed up for ?

do visit StarHub for an answer.

thats what I thought till I reallise they just change it on the website.

and the answer is no..

 

[Gribber]

Actually, Starhub has changed the plans somewhat. We're supposed to have symmetric upload and download speeds.

Sorry OnePunchMan for drowning out that part of your post in the little debate we had.

Starhub's page says that



but it appears to be the old description for the speed boost for cable customers a long while back

And on Starhub's own speed test I'm also unable to get a symmetric upload speed.

thats what I thought till I reallise they just change it on the website.

and the answer is no..

Exactly what I meant on visiting Starhub.

 

[oric1]

Anyone able to get same upload speed as download speed?

thats what I thought till I reallise they just change it on the website.

and the answer is no..

I also noticed that they have changed the upload speed to be the same as the download speed on their website http://www.starhub.com/content/broadband/homebroadband.html.

When I signed up in 2011, my speed is 100/50. Just now when I tested, it's still 100/50 instead of 100/100.

I called the CSO and she said that she can't detect my Dlink router. I told her I'm using a ASUS router (direct ONT), she said she can't checked if the DLink router is not connected I told her forget it.

 

[wcmonk]

hi just to check is any one here able to watch any video from dramacrazy??