Well, they marketed it as highly scratch resistant due to its thicker wear layer.
My MBR vinyl from a famous Vinyl competitor do not have the same scratch marks and its only 0.5mm wear layer.
Its not how much i expect it to be, its just how a marketed 0.7mm wear layer gets scratched up so easily compared to a 0.5mm wear layer vinyl which doesnt.
Hi Im John from Mori. Wear and scratch resistance are 2 different things. Thicker wear layer is like a thick eraser. The thicker it is, you can rub longer. However the thick eraser can be soft and get scratch easily. Thicker wear layer is meant for higher human food traffic where there are much friction and abrasion on the vinyl floor.
However scratches is a different thing. We have pushed those solid teak wood cabinet without scratching the floor. And tried pushing a very light ikea cabinet and the floor got scratch. All u need is a tiny sand or small wood splinter that is on the cabinet base. In such granite will be scratch too.
Anyway things like this happens all the time. Just contact me via whatapps i get my worker to replace the scratched planks for you. Thanks.