VIVIFI

[chaiscool]

Yes its normal

I checked with the cso via email after submitting the order

Sent from Asus ASUS_I001DE using GAGT

Okay good to know, thanks.

 

[sunkist77]

New to vivifi. So far so good!

 

[Synnexo]

New to vivifi. So far so good!

I've ported in from SingTel on 27 Feb, process was smooth. Didn't experience inferiority in reception. No problem receiving OTP from institutions that I have dealings. For calls, I'm using mainly FaceTime & WA so quality is similar to Volte.

As there is no Volte, receiving files via WA or accessing browser during normal calls is a pain.

 

[sunkist77]

Damn. Unable to OTP from UOB and OCBC. Have reached out to help desk.

 

[vsvs24]

Damn. Unable to OTP from UOB and OCBC. Have reached out to help desk.

Was going to sign up and port from Giga. Make me scared because I do a lot of financial transactions.

You port in from which telco ?

 

[mosmos]

Damn. Unable to OTP from UOB and OCBC. Have reached out to help desk.

Both uob and ocbc otp, no problems for me

 

[sunkist77]

Was going to sign up and port from Giga. Make me scared because I do a lot of financial transactions.

You port in from which telco ?

I was with M1 previously

 

[hfngshnll]

I was with M1 previously

so far, those with otp sms problems i see in this forum seems to be more common when porting across different networks. some pages back, someone ported from m1 have some issues.

i ported from singtel combo2 to singtel sim only 12 months to vivifi lite. everything worked right from day 1. all my critical essential otp sms were ok from day 1. approaching 6 months now, so far so good.

the key to this whole number porting is the 3rd party central database company which maintains and update all the information for all the telcos and mvnos. and do the actual routing of the sms to the right number. why otp sms and not regular sms ? why can such problems occur in the first place ?

it seems like this process needs to be improved. but as usual, the unfortunate mnvos receive all the bad news.

 

[sunkist77]

so far, those with otp sms problems i see in this forum seems to be more common when porting across different networks. some pages back, someone ported from m1 have some issues.

i ported from singtel combo2 to singtel sim only 12 months to vivifi lite. everything worked right from day 1. all my critical essential otp sms were ok from day 1. approaching 6 months now, so far so good.

the key to this whole number porting is the 3rd party central database company which maintains and update all the information for all the telcos and mvnos. and do the actual routing of the sms to the right number. why otp sms and not regular sms ? why can such problems occur in the first place ?

it seems like this process needs to be improved. but as usual, the unfortunate mnvos receive all the bad news.

Agree. My mum ported over from Singtel. No issues with OTP. And after a few usual questions to get more details about the missing OTP, total silence from Vivifi help desk since noon.Seems that I can't do any banking and online purchases over the weekend. Sian

 

[sunkist77]

Agree. My mum ported over from Singtel. No issues with OTP. And after a few usual questions to get more details about the missing OTP, total silence from Vivifi help desk since noon.Seems that I can't do any banking and online purchases over the weekend. Sian

Amazingly OTPs from Ocbc and Uob started flowing in at 12am. Did some online purchases on shopee with respective banks cc mins ago. No issues. Phewww

 

[yogiyogs]

CCTV stream

anybody here have Xiaomi CCTV? any issue streaming the CCTV using vivifi sim?

 

[Yihaoong]

anybody here have Xiaomi CCTV? any issue streaming the CCTV using vivifi sim?

should be based on Singtel.

 

[lalachong]

Ported from Giga here.
Day 1 port failed... So had to do 2nd time.
2nd time ok. 11pm giga stopped working.. about 2am next day number changed.
Now unable to receive otp from Google, xiaomi, but haven't tried others...

Will wait until next week to see if can receive then.

*Update* otp start to receive already around 3pm, same day after ported.

 

[invisible999]

For people who ported to vivifi from Singtel postpaid, could you please describe what problems (if any) you've experienced since you've been using it?

Several messages describing SMS problems. Is this a common occurrence or a recent phenomenon?

 

[crystalnox]

For people who ported to vivifi from Singtel postpaid, could you please describe what problems (if any) you've experienced since you've been using it?

Several messages describing SMS problems. Is this a common occurrence or a recent phenomenon?

It's a phenomenon that happens randomly on all MVNOs.

 

[Synnexo]

Ahh, there is some misreading here. Likely it's the way I had phrase the sentence.

1. I have made a request to SingTel for early contract termination (end date 1 Sept 2021).
2. SingTel agreed that I can terminate without paying any fees - CSO sent an email to confirm our agreement.
3. Register a line with Vivifi with port in request (3 Mar collecting SIM card).
4. Assuming everything smooth -- wait for SingTel final bill (with early termination fee as it will be auto generated by system).
5. Reply email to SingTel CSO (received from #2) to omit the early termination fee & pay the balance, if any.

Decided to collect SIM card on Friday 26 Feb instead & porting was successful, but took longer than previously porting from M1 to SingTel. No problem receiving OTP from OCBC, Maybank & DBS.

So now left with partial #4 (final bill from SingTel) & #5.

Got my final bill on 22 Mar & sent the email to the case CSO. Today case CSO adjusted the amount & refunded the balance to me. Have a happy ending with SingTel.

 

[Pocoyoz]

https://help.vivifi.me/hc/en-us/articles/900004830266-March-2021-Dash-Promo

VIVIFI Plus - $9.98/mth (6GB, 350mins, 100 SMS) | $14.98/mth (10GB, 350mins, 100 SMS)
Promo code: DPlus6 (6GB) | DPlus10 (10GB)
Use the promo code to get $5 rebate

 

VIVIFI Lite - $8.80/mth (3GB, 500mins, 20 SMS)
Promo code: DLite
Use the promo code to get $5 rebate

Terms & Conditions:

Only customers signing up for a new VIVIFI plan will qualify for this promo.

Order for a new VIVIFI plan must be made by 30 April 2021.

SIM card must be activated by 7 May 2021.

For customers signing up for VIVIFI Share plan, the bundled 40GB data will be given upon successful SIM card activation. The additional 80GB data will be given within 2 working days from SIM activation date. Please click here for more info.

Rebate will only be reflected in the 2nd bill issued by VIVIFI.

Payment for VIVIFI bill must be made using Singtel Dash Visa Virtual Card.

Sent from Xiaomi REDMI NOTE 8 PRO using GAGT

 

[mosmos]

https://help.vivifi.me/hc/en-us/articles/900004830266-March-2021-Dash-Promo

VIVIFI Plus - $9.98/mth (6GB, 350mins, 100 SMS) | $14.98/mth (10GB, 350mins, 100 SMS)
Promo code: DPlus6 (6GB) | DPlus10 (10GB)
Use the promo code to get $5 rebate



VIVIFI Lite - $8.80/mth (3GB, 500mins, 20 SMS)
Promo code: DLite
Use the promo code to get $5 rebate

Terms & Conditions:

Only customers signing up for a new VIVIFI plan will qualify for this promo.

Order for a new VIVIFI plan must be made by 30 April 2021.

SIM card must be activated by 7 May 2021.

For customers signing up for VIVIFI Share plan, the bundled 40GB data will be given upon successful SIM card activation. The additional 80GB data will be given within 2 working days from SIM activation date. Please click here for more info.

Rebate will only be reflected in the 2nd bill issued by VIVIFI.

Payment for VIVIFI bill must be made using Singtel Dash Visa Virtual Card.

Sent from Xiaomi REDMI NOTE 8 PRO using GAGT

l

【Good news 】We heard you
In response to popular demand, this promotion is extended till 31th March 2021!

【VIVIFI Plus 6GB* Promotion】
Promo code: OX2021
*Thereafter, Unlimited basic internet.
350 mins talktime and 100 SMS

For VIVIFI Plus 6GB* plan, just $8.50/month for 6months (usual $9.98/month for first 12months). This promotion will be reflected in your 2nd to 7th monthly bills.
Eligibility condition:
Sign Up for VIVIFI Plus 6GB* plan using the promo code ‘OX2021’ between 3th Feb to 31th Mar and have your SIM card activated by 9th April.

 

[HelmetBox]

l

【Good news 】We heard you
In response to popular demand, this promotion is extended till 31th March 2021!

【VIVIFI Plus 6GB* Promotion】
Promo code: OX2021
*Thereafter, Unlimited basic internet.
350 mins talktime and 100 SMS

For VIVIFI Plus 6GB* plan, just $8.50/month for 6months (usual $9.98/month for first 12months). This promotion will be reflected in your 2nd to 7th monthly bills.
Eligibility condition:
Sign Up for VIVIFI Plus 6GB* plan using the promo code ‘OX2021’ between 3th Feb to 31th Mar and have your SIM card activated by 9th April.

For this promo, does it mean after the 6th month it will go back to $12.98/mth? So for longer than 12 months, the $9.98/mth is a better deal?

 

[mosmos]

For this promo, does it mean after the 6th month it will go back to $12.98/mth? So for longer than 12 months, the $9.98/mth is a better deal?

Yes, hopefully after 6mth got promotion price again