Offtopic qns on taobao, so will tag it as spoiler
This is my first time using taobao directly, without a freight forward like ezbuy. Now i just received my order for QCY T4, I see the taobao system is asking me to confirm receiving parcel. After I clicked received, it prompts me to login to Alipay what 6digits pin which I have no idea what is mine. After I used up the 3 tries, and clicked for "forget password", it prompts me to upload an ID scan to them for verification. Is this a normal process when using taobao? I don't feel comfortable sending a copy of my ID sia... If I don't proceed with this step, what will happen ah???
Suggestion below:
Hmm... When you sign up for Alipay, you should have set a 6-digit pin number before. U had probably forgotten about it.
If you do not wish to proceed with the account recovery process (as in upload an ID for them to scan), they will simply treat this as purchased and received goods, but refused to pay. Not sure what actions they will take against you.
If you cannot recover the Alipay account, u can try the following:
1) Download Alipay app from playstore.
2) Create a new Alipay account. (You will need another phone number)
3) Link a credit card to this account
4) Go to taobao and change the binding Alipay account to this new Alipay account (This step I am not sure if they will still ask the password of your old Alipay account)
5) Attempt payment again.
Edit: Tried on mine...cannot work. They don't allow change of Alipay accounts when there are still incomplete transactions... so... sorry, I also not sure liao, other than to proceed with the account recovery process....
Or let's see if that taobao bee bot can help us to suggest solutions.
If you do not wish to proceed with the account recovery process (as in upload an ID for them to scan), they will simply treat this as purchased and received goods, but refused to pay. Not sure what actions they will take against you.
If you cannot recover the Alipay account, u can try the following:
1) Download Alipay app from playstore.
2) Create a new Alipay account. (You will need another phone number)
3) Link a credit card to this account
4) Go to taobao and change the binding Alipay account to this new Alipay account (This step I am not sure if they will still ask the password of your old Alipay account)
5) Attempt payment again.
Edit: Tried on mine...cannot work. They don't allow change of Alipay accounts when there are still incomplete transactions... so... sorry, I also not sure liao, other than to proceed with the account recovery process....
Or let's see if that taobao bee bot can help us to suggest solutions.
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