Let me explain my first impressions today.
Emailed Edwin on Tuesday. Sounded very enthusiastic over email. Made an appointment for today evening.
Once there, I met Edwin and promptly got down to discussing about my shoes and how he could help me. There was no chit chat, no friendly banter. Maybe I'm too used to making small talk with my tailors. Literally no effort to know me more as a customer.
Having said that, he was extremely helpful and patient about getting my shoes done in the manner I wanted which was slightly complicated in my case due to my requirements. We went through the descriptions several times until I was assured he knew what I was describing before he proceeded to sketching.
I don't have the problems regarding lasts, in fact I thought they fit me great. I was in fact quite happy with the RTW shoes they allowed me to try on (completely in Italian calf leather). I was told their custom grades are made using Annonay leather so the increase in price is to factor for this.
As for whether there was any hard selling, Edwin did not push any products at all. When I wanted to opt for the higher grade leather that they have, he tried to convince me that there was no need for those as the default leather was already good (not too sure about that).
Eagerly waiting for the finished product, I hope I did not invest my money unwisely ($800). Will post pics in 2 months time.
That's interesting.
Here's mine experience with Ed Et Al when I am doing a MTO over at Fiftyfive. The guys there are extremely helpful when it comes to fitting when I told them that I am very particular about the fit as I will always have blister at the heel if the shoe is either too big or tight. After knowing my concerns, we proceed to the fittings and because I have a wider feet width, he recommended me a double E width and it totally feel good! To my knowledge, their RTW shoes are single E width and for MTO, they can provide up to double E width.
When I am about to take off my fitting shoes, he asked me to keep it on till the end of the session so as to make sure the fit is good for me. From there, we proceeded on to the colours and designs and from here, I can tell that the guy who serve me know his products well and will give me his frank opinions. These kind of simple gestures actually make me feel that they are "tailoring" a shoe for me based on my personalities and in person.
The whole process took around 1-1.5 hours and we did have a lot of personal talks including shoes as well as his personal experience and opinions. As I feel more comfortable talking with him, I extended the talk by asking him about the polishes. He explained the differences between them and did not sell hard on their products but asked me to buy when my shoe arrive so that they can choose the specific colour for it.
All In all, I think that the staffs in Fiftyfive are very well-mannered and friendly, including KBKS which I did a couple of shirts with them before.
I always believe this " Never try, never know".
