zym.sg Mobile (Singtel MVNO)

[gapboy]

Just to check. My current plan is this and I'm going Indonesia next week. The roaming data will use the 600gb? Thanks

they will use the 5gb first if not wrong for ID, MY will be the 10gb first

 

[acidcrash]

they will use the 5gb first if not wrong for ID, MY will be the 10gb first

Ok once that is used up then the 600gb is used?

 

[gapboy]

Ok once that is used up then the 600gb is used?

For MY is that case so, ID should be same

 

[yujin86]

why my plan using the 100gb (365d) first ?

 

[gapboy]

why my plan using the 100gb (365d) first ?

don't know what's your entitlement

so long if uou have MY 10Gb or100Gb they will use fiirst instead of the 600 gb...

 

[PattyTheChuggyTrain]

Does it feel like zym network isn’t as fast as it used to be? At least, that’s how it feels like for me.

 

[gapboy]

Does it feel like zym network isn’t as fast as it used to be? At least, that’s how it feels like for me.

still good for me .. try Eight they have good speed

 

[Jurong640]

Does it feel like zym network isn’t as fast as it used to be? At least, that’s how it feels like for me.

Mine is still quite fast. It also dependent on places. Just now I was at hawker center, did a simple speed test and got 900mbps download.

 

[rootbeer]

Just to check. My current plan is this and I'm going Indonesia next week. The roaming data will use the 600gb? Thanks

they will use the 600GB first. confirmed. i'm travelling to Indonesia now.
my 5GB is still in tact

<a href="https://ibb.co/HpxTjZ0m"><img src="https://i.ibb.co/dJL4RZSn/20250606-074427000-i-OS.png" alt="20250606-074427000-i-OS" border="0"></a>

 

[acidcrash]

they will use the 600GB first. confirmed. i'm travelling to Indonesia now.
my 5GB is still in tact

<a href="https://ibb.co/HpxTjZ0m"><img src="https://i.ibb.co/dJL4RZSn/20250606-074427000-i-OS.png" alt="20250606-074427000-i-OS" border="0"></a>

Thanks.. connected to telkomsel?

 

[Epee]

I’m trying to reach ZYM via WhatsApp for a week. No response no nothing. Quite hopeless. Can’t activate iMessage.

 

[Tedicious]

I’m trying to reach ZYM via WhatsApp for a week. No response no nothing. Quite hopeless. Can’t activate iMessage.

Ya, I oso.. last time their WhatsApp very effective in replying now like not existent liao

 

[gapboy]

I’m trying to reach ZYM via WhatsApp for a week. No response no nothing. Quite hopeless. Can’t activate iMessage.

it is a public holiday weekend

 

[Jurong640]

Ya, I oso.. last time their WhatsApp very effective in replying now like not existent liao

After they change to AI chatbot, then after they cannot answer, then move to whatsapp, its much slower.

The CSO also dont know their things one. I asked about when introduce WiFi Calling. They replied they are MVNO and do not offer WiFi Internet services. I replied, do you even know what is WiFi Calling?

They replied very dao one word, and said "No". Then I replied, when expected. They never reply.

 

[A7997A]

After they change to AI chatbot, then after they cannot answer, then move to whatsapp, its much slower.

The CSO also dont know their things one. I asked about when introduce WiFi Calling. They replied they are MVNO and do not offer WiFi Internet services. I replied, do you even know what is WiFi Calling?

They replied very dao one word, and said "No". Then I replied, when expected. They never reply.

My experience is pretty bad with their CSO also, keep giving some nonsense reply.
When asking about wifi calling, they reply about local data bundle.

When asking about call barring when roaming, they say international call barring (for inbound international call) will block all calls when roaming.

Asking them question often need to vomit blood.

 

[Epee]

it is a public holiday weekend

No it’s not. It’s been a week since last Saturday. Well, they did reply once saying got update for me and went radio silence again.

Quite sad that even online CS is non existent. Let’s see how long they come back to entertain my termination request.

 

[kitkat2]

Now that customer service is almost unresponsive, is it okay to leave the last bill unpaid and wait for auto termination? Will they send debt collector after us or blacklist us?

Thinking of getting Zym and use for a month for My trips.

 

[Jurong640]

When asking about wifi calling, they reply about local data bundle.

When asking about call barring when roaming, they say international call barring (for inbound international call) will block all calls when roaming.

The AIbot reply much better than human CSO. I asked AIbot when launch 5G SA, or will we get 700mhz singtel, as least they reply direct to the point.

No wonder AI ish really replacing humans.

 

[mac_oasis]

Thanks. I have read the T n C prior to posting here but oh well I just have to wait for respond from Zym CS

Finally got my number ported to Zym and for the record the issues lies with Zym and not Eight. Zym has been the one putting in the wrong information for the number porting

 

[ecommercenoob]

Eight is postpaid or prepaid? Those people port in to zym that have 90days 5g, is it perm 5g still now?