ANZ Optimum World Mastercard

[Trazora]

Do redemption 2-3 working days before generation of your statement and usually by the due date of your statement u just need to pay the balance less your optimum dollars.

Effectively u time it perfectly to offset your balance

Lol. Why not just redeem once you have min 50 optimum$? I don't see any reason to wait till 2-3 before generation of statement.

 

[tiertime]

Do redemption 2-3 working days before generation of your statement and usually by the due date of your statement u just need to pay the balance less your optimum dollars.

Effectively u time it perfectly to offset your balance

They told me that my Festive Promo Op$ has been already credited on 3 April,

So after i made the redemption yesterday , i gave them a call to ensure they received my submission... and the CSO says that the OP$ generated from the Festive Promo is not like the usual Op$, it cannot be used to offset my outstanding...

 

[Trazora]

They told me that my Festive Promo Op$ has been already credited on 3 April,

So after i made the redemption yesterday , i gave them a call to ensure they received my submission... and the CSO says that the OP$ generated from the Festive Promo is not like the usual Op$, it cannot be used to offset my outstanding...

Lol. They actually track if optimum$ redeemed is from Festive promo?

 

[tiertime]

Lol. They actually track if optimum$ redeemed is from Festive promo?

yeah, thats what she told me! unbelievable!.... then i say my Festive Promo Op$ is short of a few dollars and she say she go Manually calculate and will call me back , but until now still no call

They really do this Festive promo calculation and credit for us manually i tink , no wonder all the errors... my spouse got $15 less also

 

[FrontierX]

Lol. Why not just redeem once you have min 50 optimum$? I don't see any reason to wait till 2-3 before generation of statement.

they say can only redeem once reflected in statement. now they have a unbilled optimum dollars that is reflected inside but cannot be redeemed till statement comes.

what i meant is 2 working days before u receive statement u just do the redemption most likely it will be processed faster

 

[lchkelvin]

does anyone know if buying NTUC vouchers using this card is counted as "grocery" and is eligible for the 5% rebate if i chose that category? Thanks.

 

[Trazora]

they say can only redeem once reflected in statement. now they have a unbilled optimum dollars that is reflected inside but cannot be redeemed till statement comes.

what i meant is 2 working days before u receive statement u just do the redemption most likely it will be processed faster

They got givr reason why cannot redeem? Most ppl will not ask and just go and redeem if the system allows it.

 

[FrontierX]

They got givr reason why cannot redeem? Most ppl will not ask and just go and redeem if the system allows it.

I think I apply before.

Unbilled anz optimum dollars cannot be redeemed till reflected in system...

Posted and reflected then counted

 

[Trazora]

I think I apply before.

Unbilled anz optimum dollars cannot be redeemed till reflected in system...

Posted and reflected then counted

Oic, then that also means cannot redeem 2-3 days before statement since not yet reflected in system until statement generated right?

 

[FrontierX]

Oic, then that also means cannot redeem 2-3 days before statement since not yet reflected in system until statement generated right?

But per their system it takes them 7 working days to process the rebate so by applying 2 days before statement generated and they start working on the cashback the timing would have been perfect.. I have done this successfully for a few rounds, that's how I usually 'encash' the rebates in the month the anz dollars are earned

 

[Trazora]

I think I apply before.

Unbilled anz optimum dollars cannot be redeemed till reflected in system...

Posted and reflected then counted

When u say unbilled optimum$ cannot be redeemed you meant system don't let the redemption go through, or is it after redemption no cashback reflected in statement, or cashback reflected but cannot be used to offset bill? What exactly happened last time you tried?

Is this reflected in any TnC, if not it dun make sense that they can "don't count" the cashback redeemed via the system.

 

[FrontierX]

When u say unbilled optimum$ cannot be redeemed you meant system don't let the redemption go through, or is it after redemption no cashback reflected in statement, or cashback reflected but cannot be used to offset bill? What exactly happened last time you tried?

Is this reflected in any TnC, if not it dun make sense that they can "don't count" the cashback redeemed via the system.

I tried to redeem unbilled cashback but was unsuccessful previous rounds.

Unbilled cashback feature was only in anz online banking a few months back; in the past maybe to prevent ambiguity they only allow redemption after it is reflected in the statement, where it is posted.


In summary, anz only allow redemption once cashback is reflected in statement and not when it is reflected as unbilled.

It is abit different from Manhattan cashback where I just offset my payment against my cashback earned 1 day after quarter end cause I know which exact date the cashback is posted.

 

[Trazora]

I tried to redeem unbilled cashback but was unsuccessful previous rounds.

Unbilled cashback feature was only in anz online banking a few months back; in the past maybe to prevent ambiguity they only allow redemption after it is reflected in the statement, where it is posted.


In summary, anz only allow redemption once cashback is reflected in statement and not when it is reflected as unbilled.

It is abit different from Manhattan cashback where I just offset my payment against my cashback earned 1 day after quarter end cause I know which exact date the cashback is posted.

So you saying can redeem 2-3 days before statement, even when optimum$ still unbilled then. Redemption successful or not is determined a few days later when the redemption is being processed?

 

[FrontierX]

So you saying can redeem 2-3 days before statement, even when optimum$ still unbilled then. Redemption successful or not is determined a few days later when the redemption is being processed?

The 2 days is just the 'buffer' since it can be redeemed only after statement generation. I made the assumption the redemption is not processed immmediatey after I make the online application.

Eg statement generated 7 April, redemption requested on 5 April, rebates received on 10 instead of 12 April assuming they take 5 working days to credit

Worked like a charm for me every time. I received my rebates 2 days earier

 

[Trazora]

The 2 days is just the 'buffer' since it can be redeemed only after statement generation. I made the assumption the redemption is not processed immmediatey after I make the online application.

Eg statement generated 7 April, redemption requested on 5 April, rebates received on 10 instead of 12 April assuming they take 5 working days to credit

Worked like a charm for me every time. I received my rebates 2 days earier

Iirc last time I redeemed the adjusted optimum$ from weekend promo once I see it on digital banking, cashback credited with no issue. No harm trying.

 

[sgdividends]

Anybody got optimum dollars readjusted due to refund or other possibilities ?

Or is it once optimum dollars reflected , it's mine already?

I understand the tncs , asking about enforcement of tnc

 

[tiltonhall]

I tried to redeem unbilled cashback but was unsuccessful previous rounds.

Unbilled cashback feature was only in anz online banking a few months back; in the past maybe to prevent ambiguity they only allow redemption after it is reflected in the statement, where it is posted.


In summary, anz only allow redemption once cashback is reflected in statement and not when it is reflected as unbilled.

It is abit different from Manhattan cashback where I just offset my payment against my cashback earned 1 day after quarter end cause I know which exact date the cashback is posted.

My recent experience is slightly different.

I checked online 2 days ago and found over $100 cashback from the recent promo. Although this was not reflected on my statement, i went ahead and redeemed the $100 online.

Checked online today and it successfully shows that I was able to redeem the $100, which now shows as a credit in my account.

 

[tiertime]

My recent experience is slightly different.

I checked online 2 days ago and found over $100 cashback from the recent promo. Although this was not reflected on my statement, i went ahead and redeemed the $100 online.

Checked online today and it successfully shows that I was able to redeem the $100, which now shows as a credit in my account.

After you made the redemption, did they notify you of the status via sms/email? after a few days?

 

[Nanonited]

Anybody got optimum dollars readjusted due to refund or other possibilities ?

Or is it once optimum dollars reflected , it's mine already?

I understand the tncs , asking about enforcement of tnc

sounds like u have been gaming the system. saw another thread where u have received many miles from your cards.

dont tell me you have a way to make purchases and then u subsequently cancel them very much later.

 

[tiltonhall]

After you made the redemption, did they notify you of the status via sms/email? after a few days?

Yup the email was an auto reply immediately .... and reflected online 2 days later