Apple Battery Replacement Program 2019 ($69 and $99)

crystalnox

Supremacy Member
Joined
Feb 2, 2006
Messages
8,732
Reaction score
2,325
Just curious, when you replace battery at 3rd party does the battery health counter reset? Or only when you do at Apple then they will reset ?
The battery health should be calculated dynamically based on expected capacity vs charged capacity. So if your third party battery is crap, it will drop from 100% fast or not even be at 100% from the beginning.
 

xiaofan

High Supremacy Member
Joined
Sep 16, 2018
Messages
35,806
Reaction score
12,041
Ohh my impression was it will only take about 2 hours to complete the battery change job.

But good at least the phone may be collected at the same day.

2 hours seemed to be the norm last time. But recent (7-Jan-2023) battery change for our old iPhone 7+ 256GB version at Apple Marina Sands also took around 3.5 hours.

I gave Apple much lower rating this time compared to previous two battery changes at Apple Orchard. The waiting time was long. The initial staff I talked to was not very friendly and just kept asking me to wait. It seems to me they have some crunch at staffing level to cope with the demand.
 

Habrosus

High Supremacy Member
Joined
Jul 23, 2005
Messages
29,031
Reaction score
13,095
Do I have to make 2 separate appointments for 2 iPhones, or just 1 appointment and send in both phones?
 

Charlie_Zhan

Supremacy Member
Joined
Nov 17, 2013
Messages
6,605
Reaction score
594
Ohh my impression was it will only take about 2 hours to complete the battery change job.

But good at least the phone may be collected at the same day.
from what the staff told me, this month there are a lot more people coming in to apple stores for battery replacement service. and how long you wait depends on how far back in the servicing queue your phone is for the day.

he said if you want to get the replacement done fast, come for the first slot of the day, because the later your appointment is, the longer your wait time for collection. he said that you can even sometimes see a short queue outside the apple store before they open, and these people queuing are mostly those coming in for battery replacement service.

oh ya. when i was there for my 1.15pm appointment on saturday, there was another guy at the same table as me who went for battery replacement service. he was just there slightly earlier than me (maybe 5mins). after the initial diagnostic checks were done, the staff quoted him a collection time of 6.20pm.. and when it came to my turn, i was quoted 6.55pm.. so i guess 1 battery replacement phone in front of you = about 30mins additional time before yours will be ready. but of cos the time they upfront quote you would be the "latest" time. i received the collection email at 5.18pm.

so TL;DR.. go first slot appointment if you dont want to wait more than 3 hours. and pray that they have stocks for the battery of your phone model. because if they dont, you would have to wait more than a day. :ROFLMAO:
 

Charlie_Zhan

Supremacy Member
Joined
Nov 17, 2013
Messages
6,605
Reaction score
594
omg... took so long? i'm replacing my battery next week. dun want to wait so long leh...
no choice unless you go first appointment of the day. for me i just went home and took a nap then go back jewel to collect since i stay 5mins drive away from airport.
 

reddevil0728

Great Supremacy Member
Joined
Dec 16, 2005
Messages
66,239
Reaction score
5,849
from what the staff told me, this month there are a lot more people coming in to apple stores for battery replacement service. and how long you wait depends on how far back in the servicing queue your phone is for the day.

he said if you want to get the replacement done fast, come for the first slot of the day, because the later your appointment is, the longer your wait time for collection. he said that you can even sometimes see a short queue outside the apple store before they open, and these people queuing are mostly those coming in for battery replacement service.

oh ya. when i was there for my 1.15pm appointment on saturday, there was another guy at the same table as me who went for battery replacement service. he was just there slightly earlier than me (maybe 5mins). after the initial diagnostic checks were done, the staff quoted him a collection time of 6.20pm.. and when it came to my turn, i was quoted 6.55pm.. so i guess 1 battery replacement phone in front of you = about 30mins additional time before yours will be ready. but of cos the time they upfront quote you would be the "latest" time. i received the collection email at 5.18pm.

so TL;DR.. go first slot appointment if you dont want to wait more than 3 hours. and pray that they have stocks for the battery of your phone model. because if they dont, you would have to wait more than a day. :ROFLMAO:
actually those ppl go there before shop open queue, if they no appointment also may not get to do it.

also one way of apparently guaranteeing a stock before u go down is not only to just book an appointment, but also create a ticket.
 

twosix

High Supremacy Member
Joined
Nov 27, 2000
Messages
29,989
Reaction score
8,889
no choice unless you go first appointment of the day. for me i just went home and took a nap then go back jewel to collect since i stay 5mins drive away from airport.

from what the staff told me, this month there are a lot more people coming in to apple stores for battery replacement service. and how long you wait depends on how far back in the servicing queue your phone is for the day.

he said if you want to get the replacement done fast, come for the first slot of the day, because the later your appointment is, the longer your wait time for collection. he said that you can even sometimes see a short queue outside the apple store before they open, and these people queuing are mostly those coming in for battery replacement service.

oh ya. when i was there for my 1.15pm appointment on saturday, there was another guy at the same table as me who went for battery replacement service. he was just there slightly earlier than me (maybe 5mins). after the initial diagnostic checks were done, the staff quoted him a collection time of 6.20pm.. and when it came to my turn, i was quoted 6.55pm.. so i guess 1 battery replacement phone in front of you = about 30mins additional time before yours will be ready. but of cos the time they upfront quote you would be the "latest" time. i received the collection email at 5.18pm.

so TL;DR.. go first slot appointment if you dont want to wait more than 3 hours. and pray that they have stocks for the battery of your phone model. because if they dont, you would have to wait more than a day. :ROFLMAO:

If it takes too long I'd just go back another day to collect, can right?
 

我要买GTR

Banned
Joined
Jul 30, 2020
Messages
5,611
Reaction score
2,886
actually those ppl go there before shop open queue, if they no appointment also may not get to do it.

also one way of apparently guaranteeing a stock before u go down is not only to just book an appointment, but also create a ticket.
I think alot ppl rushing to change before the price increase, that's why have queue. 🤣

I think iPhone 8 and X will stop os support soon. Thinking should I change battery for my iPhone 8 Plus or not. 🥲
 

Habrosus

High Supremacy Member
Joined
Jul 23, 2005
Messages
29,031
Reaction score
13,095
I think alot ppl rushing to change before the price increase, that's why have queue. 🤣

I think iPhone 8 and X will stop os support soon. Thinking should I change battery for my iPhone 8 Plus or not. 🥲
I'm wondering about my iPhones X and XS Max. 😅
 

reddevil0728

Great Supremacy Member
Joined
Dec 16, 2005
Messages
66,239
Reaction score
5,849
I think alot ppl rushing to change before the price increase, that's why have queue. 🤣

I think iPhone 8 and X will stop os support soon. Thinking should I change battery for my iPhone 8 Plus or not. 🥲
When are they increasing?
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top