Galaxy S8 has red tint???

[ragnarok95]

Buy from telcos remember to on and check on the spot. See a red tint immediately request to exchange. Once you walk out, it's your business.

 

[neoro_blitz]

Buy from telcos remember to on and check on the spot. See a red tint immediately request to exchange. Once you walk out, it's your business.

Planning to get one soon
So just open any browser or white background , and it's acceptable white at direct and diff angles I can take it as good? Any special settings I need to be aware off to toggle and chk as well??

 

[BiomedicalPasta]

So can we once and for all confirm that the 7 days 1 to 1 exchange is a myth.

 

[JAMES CHIN]

Buy from telcos remember to on and check on the spot. See a red tint immediately request to exchange. Once you walk out, it's your business.

They will ask u waiting updated firmware not allowed exchange due to Samsung has announcements this issue can fix by new firmware update(but actually can't fix). if still happen pls look for Samsung...and Samsung will ask u pls look for starhub...

 

[tkl23786]

James

Can you post a pic of your screen to let us take a look at your red tint issue?

 

[Jackygogogo]

They dun recognise the red tint as a issue that need 1 to 1 xchg if they do will be mass scale cos inperfection of new amoled.

 

[Sidler]

Yes...they only can help repair...but not guarantee water resistant still on funtion.

That's ********.
They have to guarantee that it's still water resistant. If not, what's the difference between the service center and ah beng shop?

I think they are just trying to talk u out of repairing and accepting the phone as it is.

 

[ragnarok95]

So can we once and for all confirm that the 7 days 1 to 1 exchange is a myth.

7 days 1 one 1 also don't know start by who one.

They will ask u waiting updated firmware not allowed exchange due to Samsung has announcements this issue can fix by new firmware update(but actually can't fix). if still happen pls look for Samsung...and Samsung will ask u pls look for starhub...

Seriously i do not think Samsung can ask you go back Telcos. They should be make known that once you walk out of telcos, it's their problem and not telcos problem liao.

 

[ilovelife]

i actually asked the Singtel person during pickupto check for me, cos i not familiar with the issue. She say screen is fine. after stare it more intently outside the shop, then feel not right. sigh ...

anyway after the fix, screen become generally ok, with that slight red tint at the edge. but none of my friends can see it but me ...

hope there is enough noise from worldwide to make this an issue that Samsung can't turn away from.

 

[tkl23786]

actually, since it is RED tint, i wonder if this is an issue (or not) to the people who have colorblindness.......

 

[nayfus]

i actually asked the Singtel person during pickupto check for me, cos i not familiar with the issue. She say screen is fine. after stare it more intently outside the shop, then feel not right. sigh ...

anyway after the fix, screen become generally ok, with that slight red tint at the edge. but none of my friends can see it but me ...

hope there is enough noise from worldwide to make this an issue that Samsung can't turn away from.

Placebo effect..

Sent from Samsung SM-G955F using GAGT

 

[JAMES CHIN]

Sorry, May i know how to upload pic? Msg said I do not have sufficient post count @@

I success do the 1 to 1 exchanged with the Samsung concierge plan(Please check with ur friend or the staff of telco how to purchase), that mean Samsung acknowledge this hardware issue? The new phone have no reddish issue. By the way, just share to you all, for who didn't purchase samsung concierge, you can try go westgate service centre, that side the staff more friendly. Important is the staff told me actually we can ask for exchange if less then 7 days!! hope this information can help.

 

[BiomedicalPasta]

Sorry, May i know how to upload pic? Msg said I do not have sufficient post count @@

I success do the 1 to 1 exchanged with the Samsung concierge plan(Please check with ur friend or the staff of telco how to purchase), that mean Samsung acknowledge this hardware issue? The new phone have no reddish issue. By the way, just share to you all, for who didn't purchase samsung concierge, you can try go westgate service centre, that side the staff more friendly. Important is the staff told me actually we can ask for exchange if less then 7 days!! hope this information can help.

Only for Samsung store set? does it consume the concierge?

 

[damienloh]

 

[renfred89]

That's ********.
They have to guarantee that it's still water resistant. If not, what's the difference between the service center and ah beng shop?

I think they are just trying to talk u out of repairing and accepting the phone as it is.

service centre will definitely need to endorse and certified IP68 rating before returning to customer.

those who have serviced the phone before should request to view the certification on the service job form.. I had service my phone before and i did see the document which certified my device is within IP68 rating and the technician's name was on it.

 

[deathst]

Sorry, May i know how to upload pic? Msg said I do not have sufficient post count @@

I success do the 1 to 1 exchanged with the Samsung concierge plan(Please check with ur friend or the staff of telco how to purchase), that mean Samsung acknowledge this hardware issue? The new phone have no reddish issue. By the way, just share to you all, for who didn't purchase samsung concierge, you can try go westgate service centre, that side the staff more friendly. Important is the staff told me actually we can ask for exchange if less then 7 days!! hope this information can help.

Nah, they didn't acknowledge it is a hardware issue. They can replace your set cause they have sets to exchange and your concierge plan (Enjoy 1-to-1 exchange for functional defects within the first 30 days of your phone purchase.)

 

[katata]

Nah, they didn't acknowledge it is a hardware issue. They can replace your set cause they have sets to exchange and your concierge plan (Enjoy 1-to-1 exchange for functional defects within the first 30 days of your phone purchase.)

What if I don't have concierge? I called Singtel over the phone they say within 7 days can go back to them

 

[ragnarok95]

What if I don't have concierge? I called Singtel over the phone they say within 7 days can go back to them

Go back singtel? Then you just go back and change lo.

 

[Raffles88]

I will go to Samsung concierge on whether can exchange 1 to 1 tomorrow. mine is still within 7 days.

 

[Summer198569]

Honestly guy....do you all think exchanging will solve the issue ? The problem is so far all the set that I have seen in Samsung store , Singtel, M1 store on the demo set, all has the red tint issue at the edge....so I don't think exchanging will help....and how many set is Samsung going to exchange for you if the next one you have has the same issue..

Just wondering .....