Hello from Team OCBC

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OCBC Bank

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Hi OCBC,

When will the Apple stock split be reflected in the custody holdings in iocbc?

Hi Langstona,

The Apple stock split has been reflected in the custody holdings in iOCBC.
Do drop us a PM if you require further queries on this.

^DG
 

maple96

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Just wanna applaud OCBC for their improvement in service:

I received email notifications of upcoming change in tnc for OCBC360 and my credit card from Sept 1 to Sept 3.

That was a very good move, compared to the past where I have to keep checking the website notices for any changes now and then.

Hope u will continue to improve your services for customers' benefits.
 

OCBC Bank

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Just wanna applaud OCBC for their improvement in service:

I received email notifications of upcoming change in tnc for OCBC360 and my credit card from Sept 1 to Sept 3.

That was a very good move, compared to the past where I have to keep checking the website notices for any changes now and then.

Hope u will continue to improve your services for customers' benefits.

We will share this with the relevant team.
Thank you.

^DG
 

chongpang

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Hi ocbc, previously I signed up sembcorp with ocbc credit card cashback promotion, may I know how many months must I use ocbc credit card before switching to other credit cards?
 

OCBC Bank

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Hi ocbc, previously I signed up sembcorp with ocbc credit card cashback promotion, may I know how many months must I use ocbc credit card before switching to other credit cards?

Hi chongpang,

Are you referring to this promotion?

OCBC Open Electricity Market Promotion (Aug – Sep 2020) with Sembcorp Power Pte Ltd - https://www.ocbc.com/personal-banki...ity&merchant-id=sembcorp-power#sembcorp-power

If so, please note that Sembcorp has the right to claw-back the Rebate previously awarded under the Promotion if the recurring payment arrangement is terminated within 12 months from the date the first recurring payment was charged to the OCBC Credit or Debit Card, or if the Sembcorp Bank Plan is terminated for any reason.

Should this not be the promotion that you are referring to, or if you are unsure of which promotion you have signed up under, please drop us a PM with your mobile number.

Let us arrange for our service executive to look into your account before advising further.

^DG
 

tweeety

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Hi ocbc,
I have cc inquiry.
I intend to transfer my ocbc$ to my spouse account. May I know if the points for example expiring on end of Sep 2020, I transfer to her account, will the points get extension of expiry date or will also expire on end of sep 2020 in her account.

Thanks.
 

King.Koopa

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Hi OCBC,

Is investing in fixed deposit eligible for the OCBC 360 invest bonus interest :s11::s11:
 

OCBC Bank

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Hi ocbc,
I have cc inquiry.
I intend to transfer my ocbc$ to my spouse account. May I know if the points for example expiring on end of Sep 2020, I transfer to her account, will the points get extension of expiry date or will also expire on end of sep 2020 in her account.

Thanks.

Hi there,

The expiry date will remain the same.
You may wish to call in to request for an extension, if necessary (subject to review and approval).

^DG
 

torajiro

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Hi OCBC

I have OCBC 365 card. Can I confirm the following transactions will be considered as Dining and Travel spends respectively and thus qualify for 6%/3% cash rebates?

- purchasing dining/food vouchers on Chope App.
- purchasing staycation/hotels vouchers on Fave App.
 

OCBC Bank

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Hi OCBC

I have OCBC 365 card. Can I confirm the following transactions will be considered as Dining and Travel spends respectively and thus qualify for 6%/3% cash rebates?

- purchasing dining/food vouchers on Chope App.
- purchasing staycation/hotels vouchers on Fave App.

Hi there,

This will be dependent on the MCC of the merchant, which is not within OCBC's control.

The transactions will be eligible for Dining / Online Travel cashback if it falls under the following MCC:

Dining
MCC 5812
MCC 5814
MCC 5811

Online Travel
MCC 4411
MCC 4511
MCCs with Airline, Hotels and Online Travel Agencies.

If you have made a transaction and would like to check on the MCC, please give us a call at 1800 363 3333.

^DG
 

nekoarc

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Is there any way to opt out of these? They even contact me on weekday nights and other weird timings (so hardworking).

Hello OCBC. I opted out in 2018, yet recently I noticed that I have been receiving marketing calls AGAIN! I logged in to the website and my marketing settings have been changed to enable everything.

How did this happen? Did I a credit card application trigger this?
 

OCBC Bank

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Hello OCBC. I opted out in 2018, yet recently I noticed that I have been receiving marketing calls AGAIN! I logged in to the website and my marketing settings have been changed to enable everything.

How did this happen? Did I a credit card application trigger this?

Hi there,

We will need to look into your accounts to advise on this.
Could you drop us a secured mail via Internet / Mobile Banking, or provide us with your mobile number via PM?

We'll arrange for our service executive to call.

^DG
 
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