Hello from Team OCBC

[OCBC Bank]

Hi OCBC,

I recently changed to a new phone and I tried activating the OCBC One Token on it but I keep getting "Activation not successful". I called the hotline just now and a staff deactivated it on my old phone. However, I am still unable to successfully activate the One Token on my new phone.

Sent from Google PIXEL 3 XL using GAGT

Hi there,

We are sorry to learn that you were not able to activate OneToken.

Could you drop us a private message, and provide us with a screenshot of any error messages you are receiving?

You may also attempt on deleting and reinstalling the mobile banking app. Do let us know if this works for you.

^CC

 

[lo3xlo2x]

Any Promotions for ongoing for the OCBC 360 New Account Opening?

 

[Luffyace]

klook have 3% rebate for payment using ocbc365 ?

 

[havealaughclown]

Hello there! Where is your closest branch around Orchard? Thank you!

 

[GundamKnight]

Hello there! Where is your closest branch around Orchard? Thank you!

Theres one right outside the orchard MRT, besides a jewellery shop towards wisma i think.

 

[OCBC Bank]

Any Promotions for ongoing for the OCBC 360 New Account Opening?

Hi there,

Till 31 March 2019, the salary credit bonus interest for balances between S$35,000 and S$70,000 will enjoy a promotional interest rate of 2% per year. Thereafter, the interest rate will be 1.5% per year.

https://www.ocbc.com/personal-banking/accounts/360-account.html

^DG

 

[OCBC Bank]

klook have 3% rebate for payment using ocbc365 ?

Hi Luffyace,

Online travel cashback is applicable to online spend made at travel merchants with their main business activity classified as "Travel".

Klook falls under this category, and transactions made with them will be awarded with 3% Online Travel rebate, if you meet the minimum spend of $800.

https://www.ocbc.com/personal-banking/cards/365card.html

^DG

 

[OCBC Bank]

Hello there! Where is your closest branch around Orchard? Thank you!

Hi there,

You may visit these branches at Orchard:

Orchardgateway Branch
277 Orchard Road,
#01-16, #B1-12 & #B2-12
Singapore 238858


ION Orchard Branch
2 Orchard Turn
#B2-57
Singapore 238801


Both branches operates -
Mon - Sun: 11.00am to 7.00pm
Public Holidays: Closed

^DG

 

[starmaze]

Hi OCBC, how can I be your priority customer and can I choose my RM?

 

[OCBC Bank]

Hi OCBC, how can I be your priority customer and can I choose my RM?

Hi starmaze,

Thank you for your interest.

To join OCBC Premier Banking, you will need to bring in a minimum of S$200,000 in fresh funds to qualify.

As an OCBC Premier Banking customer, you will enjoy the following privileges:

•your own dedicated Premier Relationship Manager
•access to Premier Priority Queues for your personal banking transactions at all OCBC branches
•access to Premier Lounge at OCBC Premier Centres
•sign up for Premier Voyage Card
•sign up for Premier Debit Card
•preferential pricing on banking services for premier customers

For more information, please visit: https://www.ocbc.com/personal-banking/premier-banking/index.page

May we clarify if you do have a particular RM in mind? You may wish to provide us with more details via private message.

^CC

 

[juanwen]

Cant use mobile banking

Recently, i switched mobile phones. When i want to log in to my new phone, it asks me to transfer my ocbc one token to my new device. However, everytime it says unsuccessful. Is there a way i can manually deactivate the one token on my old device?

 

[MoneyHoney]

Hi OCBC

For March 2019's bonus interest, they will be deposited in my account in Apr? which specific date?

 

[Thoreldan]

Hi ocbc, how do i do a replacement of physical token ? Think no batt already.

Need it to be working in order to migrate to the e-token.

Thanks.

 

[zenical]

OCBC is lousy, got fraud charge and called bank immediately to block card and raise dispute. However no dispute was being done on their end there.

called in today to check on status and told me that I was required to call again to commence the dispute.

 

[5408854088]

Exclusive to new Blue Chip Investment Plan customers
Enjoy S$20 cashback when you invest in 1 or more counters for 3 consecutive months.
T&Cs apply. Promotion valid from 7 Jan to 30 Jun 2019.

if sign up on 30 June, will still be eligible for the cashback for July, August, September?

 

[aster1]

If we currently have the visa debit card then do we still need to hang on to the red bank card (not visa/mc, just nets I think)?

My non-visa/mc red card expired recently and I have not been sent a new one, so I assume they are no longer issued?

 

[OCBC Bank]

Recently, i switched mobile phones. When i want to log in to my new phone, it asks me to transfer my ocbc one token to my new device. However, everytime it says unsuccessful. Is there a way i can manually deactivate the one token on my old device?

Hi juanwen,

Please call our hotline at 1800 363 3333.
Our service executive will be able to assist you with the deactivation of OneToken.

^DG

 

[OCBC Bank]

Hi OCBC

For March 2019's bonus interest, they will be deposited in my account in Apr? which specific date?

Hi there,

Are you checking on the bonus interest for the 360 account?
Bonus interests will be credited on the 7th working day of the following month.

For March 2019 bonus interest, you will receive it on 9 April 2019.

^DG

 

[OCBC Bank]

Hi ocbc, how do i do a replacement of physical token ? Think no batt already.

Need it to be working in order to migrate to the e-token.

Thanks.

Hi,

Do call our hotline at 1800 363 3333 for a token replacement.

^DG

 

[OCBC Bank]

OCBC is lousy, got fraud charge and called bank immediately to block card and raise dispute. However no dispute was being done on their end there.

called in today to check on status and told me that I was required to call again to commence the dispute.

Hi zenical,

Sorry to learn of the unauthorised transaction on your card.

May we check if the transaction has been posted by the merchant? We will only be able to raise dispute for transactions that are posted to the card account.

Drop us a private message if you require further clarification on this.

^DG