Hello from Team OCBC

[Steyr69]

Thank you....do you know where i can obtained a hardcopy of the closure form?

Sent from Asus ME173X using GAGT

 

[stam]

Hi OCBC,

May I know if it's possible to withdraw USD cash over the counter from OCBC business account? Thanks

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[OCBC Bank]

Thank you....do you know where i can obtained a hardcopy of the closure form?

Sent from Asus ME173X using GAGT

Hi Steyr69,

Could you drop us a PM with your contact details? Our service executive could call and arrange for a hardcopy form to be mailed to you.

^DG

 

[OCBC Bank]

Hi OCBC,

May I know if it's possible to withdraw USD cash over the counter from OCBC business account? Thanks

Posted with My iPhone 7plus HardwareZone Forums app

Hi Stam

Please arrange for the authorised signatory from the company to contact us 2 days in advance to place a reservation. To withdraw USD cash from a USD account, please do so by presenting a cash cheque at our OCBC Centre Branch.

There will be a minimum 1% commission-in-lieu charged on the withdrawal amount. You can choose to either deduct the commission-in-lieu from your account or deduct it from the amount withdrawn. Do note that if you cancel the reservation, the commission will still be chargeable.

Please feel free to email us if you have further questions. You may also call our Service Managers from 8.30am to 6.00pm (Monday to Friday, excluding public holidays), at 6538 1111 or, if abroad, at +65 6538 1111.

^GL

 

[Wolfnet]

Hi OCBC,

I want to transfer my SRS account from DBS to OCBC in order to start the BCIP. But so far when I go to the branch to request for the relevant forms to fill up and ask questions regarding BCIP and SRS transfer, the staff do not appear to be familiar with it.

Is there anyway you could send me the hardcopy versions of the forms required to make the change in SRS operators?

I would also like to know if doing such a transfer would include the 5% SRS withdrawal penalty which is normally incurred when one makes an early withdrawal before age 62.

WIth regards to the BCIP, is it required for one to make a purchase every month, or can he choose not to make any purchase for a certain month (say due to market downturn) by informing OCBC via online banking?

Thanks.

 

[OCBC Bank]

Hi OCBC,

I want to transfer my SRS account from DBS to OCBC in order to start the BCIP. But so far when I go to the branch to request for the relevant forms to fill up and ask questions regarding BCIP and SRS transfer, the staff do not appear to be familiar with it.

Is there anyway you could send me the hardcopy versions of the forms required to make the change in SRS operators?

I would also like to know if doing such a transfer would include the 5% SRS withdrawal penalty which is normally incurred when one makes an early withdrawal before age 62.

WIth regards to the BCIP, is it required for one to make a purchase every month, or can he choose not to make any purchase for a certain month (say due to market downturn) by informing OCBC via online banking?

Thanks.

Hi Wolfnet,

To transfer your SRS account from DBS to OCBC, you will need to visit our branches to complete these forms:

- Account Transfer Form
- Integrated Account Opening Form (IAO form)

OCBC does not charge for account transfer-in. However, transfer-out fees may be levied by the existing agent bank. You may wish to check with DBS for any fees involved.

BCIP allows customers to change the investment amount or stop the investment at any time (subject to cut-off dates and timing).

Information on BCIP may be found on https://www.ocbc.com/personal-banking/investments/bluechip.html

For more details or should you require further clarification, do call our hotline at 1800 363 3333.

^DG

 

[Wolfnet]

Hi Wolfnet,

To transfer your SRS account from DBS to OCBC, you will need to visit our branches to complete these forms:

- Account Transfer Form
- Integrated Account Opening Form (IAO form)

OCBC does not charge for account transfer-in. However, transfer-out fees may be levied by the existing agent bank. You may wish to check with DBS for any fees involved.

BCIP allows customers to change the investment amount or stop the investment at any time (subject to cut-off dates and timing).

Information on BCIP may be found on https://www.ocbc.com/personal-banking/investments/bluechip.html

For more details or should you require further clarification, do call our hotline at 1800 363 3333.

^DG

Duly noted with thanks. I will go down to the branch and get the paperwork sorted.

Already checked with DBS too and they do not have any penalties.

 

[YoYoMa88]

Hi OCBC,

I want to transfer my SRS account from DBS to OCBC in order to start the BCIP. But so far when I go to the branch to request for the relevant forms to fill up and ask questions regarding BCIP and SRS transfer, the staff do not appear to be familiar with it.

Is there anyway you could send me the hardcopy versions of the forms required to make the change in SRS operators?

I would also like to know if doing such a transfer would include the 5% SRS withdrawal penalty which is normally incurred when one makes an early withdrawal before age 62.

WIth regards to the BCIP, is it required for one to make a purchase every month, or can he choose not to make any purchase for a certain month (say due to market downturn) by informing OCBC via online banking?

Thanks.

Stick with DBS, next month got better deal

 

[zhuo83]

Hi OCBC,

I have a SRS account with you and recently peform a share transcation. Im charged an additonal CDP charges of $0.54.

Also is there any service fee monthly or quartely? What are the other charges i need to be aware of? Thank you

 

[OCBC Bank]

Hi OCBC,

I have a SRS account with you and recently peform a share transcation. Im charged an additonal CDP charges of $0.54.

Also is there any service fee monthly or quartely? What are the other charges i need to be aware of? Thank you

Hi zhuo83,

Currently OCBC does not levy any Service Fees or Transaction Charges.

If customer performs a Shares transaction (buying or selling), CDP will charge a $0.50 transaction fee (with additional prevailing GST).

^DG

 

[kero89]

Hi OCBC, which savings account from OCBC is best suited as a joint account by 2 adults?

 

[alidazz]

Hi OCBC,

Are we able to purchase SSB/SGS bonds/SGS T-bills using SRS fund?
From ATM indicate to purchase using CPF/SRS, require to visit the branches.
Understand we are unable to purchase thru IB & ATM.
If possible is there any forms available for this?

 

[OCBC Bank]

Hi OCBC,

Are we able to purchase SSB/SGS bonds/SGS T-bills using SRS fund?
From ATM indicate to purchase using CPF/SRS, require to visit the branches.
Understand we are unable to purchase thru IB & ATM.
If possible is there any forms available for this?

Hi alidazz,

Singapore Savings Bonds may only be purchased using cash.

To purchase SGS Bonds and T-bill using SRS funds, please visit our branches.

Our branch colleagues will be able to pass you the necessary forms, and advise further.

^DG

 

[OCBC Bank]

Hi OCBC, which savings account from OCBC is best suited as a joint account by 2 adults?

Hi kero89,

You may wish to visit our branch with the intended joint account holder to speak with our colleagues there. They will be able to advise on a suitable account after speaking with the both of you.

If you are intending to open the account on the day itself, please bring along all the necessary documents such as your NRIC, and documents as a proof of mailing address (eg. bank statement, phone bill, insurance), and initial deposit of $1,000.

^DG

 

[ansarsali]

Hi Ocbc, is it possible to change from yourh investor to the young investor (by frank)?

 

[OCBC Bank]

Hi Ocbc, is it possible to change from yourh investor to the young investor (by frank)?

Hi ansarasali,

We will check on this with the relevant department.

Could you drop us a PM with your bank registered contact details?

Thank you.

^DG

 

[KenLBH]

Other banks are offering min balance of 500 whereas ocbc min balance is 1000.

As such why bother to consider ocbc at all.If your balance is less than 1000 in the month of closing off your account,you are still liable to get 2 dollars deducted.

Better open other accounts.OCBC just a joke.

 

[kingofbl24]

Hi Guys, would like to remind you guys to be mindful of the payment due date stipulated in the mobile app vs the statement. I have not been reading the e-statements and always been duly paying my bills based on the due date reflected in the mobile app. Unfortunately, I was recently billed with an interest charge when payment was made on due date 27th Dec but the bank insisted that statement says 22nd Dec (which is true but unfortunately I didnt read it). OCBC insisted that I had to show some evidence to prove that their app has indeed reflected 27th, but really who would screenshot the payment due date. I was pretty sure it read 27th because I confirmed on Xmas day that it was not due yet. In any case, my waiver request was reviewed add declined the very next day. Its a few hundred bucks that I can still afford, but cannot really understand why I had to bear when it was their system error.

For any of you guys who are not reading statements like me, do take note! I have proceeded to cancel all my cards so hopefully i dont have to put up with this in future, at least not with the same bank and their attitude.

 

[Tiger9119]

Hi Guys, would like to remind you guys to be mindful of the payment due date stipulated in the mobile app vs the statement. I have not been reading the e-statements and always been duly paying my bills based on the due date reflected in the mobile app. Unfortunately, I was recently billed with an interest charge when payment was made on due date 27th Dec but the bank insisted that statement says 22nd Dec (which is true but unfortunately I didnt read it). OCBC insisted that I had to show some evidence to prove that their app has indeed reflected 27th, but really who would screenshot the payment due date. I was pretty sure it read 27th because I confirmed on Xmas day that it was not due yet. In any case, my waiver request was reviewed add declined the very next day. Its a few hundred bucks that I can still afford, but cannot really understand why I had to bear when it was their system error.

For any of you guys who are not reading statements like me, do take note! I have proceeded to cancel all my cards so hopefully i dont have to put up with this in future, at least not with the same bank and their attitude.

The statement in mobile app is in PDF, how can it be wrong? 22 & 27 can look almost the same in a small screen!. Any way, the statement and payment due dates are always the same date for every months(+/- 3 days).

Additionally, you can do the followings:
1. Through online banking, set up a reminder for both e-mail/sms when statement is ready for viewing.
2. Through online banking, set up to receive e-mail/sms for payment due date.
3. Set up reminder in your smart phone.
4. Once received reminders, make a postdated payment through online banking. (not sure whether can do postdated payment if not enough money in bank account?).
5. Or use giro.
6. If can only pay credit card bills only after receiving salary, ask the bank to change the credit card payment due date to a later date.

 

[kingofbl24]

The statement in mobile app is in PDF, how can it be wrong? 22 & 27 can look almost the same in a small screen!. Any way, the statement and payment due dates are always the same date for every months(+/- 3 days).

Additionally, you can do the followings:
1. Through online banking, set up a reminder for both e-mail/sms when statement is ready for viewing.
2. Through online banking, set up to receive e-mail/sms for payment due date.
3. Set up reminder in your smart phone.
4. Once received reminders, make a postdated payment through online banking. (not sure whether can do postdated payment if not enough money in bank account?).
5. Or use giro.
6. If can only pay credit card bills only after receiving salary, ask the bank to change the credit card payment due date to a later date.

I think you misunderstood, I meant the due date shown on the app itself where they say how much you owe. Not in the statement in the app, of course that would read the same. And I dont think its quite likely that is mistaken 27 for 22 having checked a few times before I finally cleared the bill. Thanks for the kind suggestions though, will bear that in mind. But I hope you do get my point that such errors should not be penalised on us, but of course - it can be my eyes like you said.