Hello from Team OCBC

[ShAwNz]

Hi OCBC, I am disappointed at your level of service. Today I was withdrawing money from the ATM but selected the wrong option (Easicash loan), I immediately realised and called your call center afterwards to notify of the error and to pay off the amount using money in my OCBC savings account. I was told that you will try to waive the service fee as it was very obviously a mistake and I paid it off immediately, and that you would contact me via text later today - but so far I have not heard any response yet?

Please follow up on my case and let me know what information you need. Thanks.

 

[MrSinkie95]

Hi MrSinkie95,

There is no fee for terminating your Frank debit card.

^Dione

noted with thanks!

 

[OCBC Bank]

Hi OCBC, I am disappointed at your level of service. Today I was withdrawing money from the ATM but selected the wrong option (Easicash loan), I immediately realised and called your call center afterwards to notify of the error and to pay off the amount using money in my OCBC savings account. I was told that you will try to waive the service fee as it was very obviously a mistake and I paid it off immediately, and that you would contact me via text later today - but so far I have not heard any response yet?

Please follow up on my case and let me know what information you need. Thanks.

Dear ShAwNz,

We are sorry for the delay in getting back to you regarding the matter.

Could you please PM us your contact details for us to look into the issue?

Thank you.

^Wilson

 

[white_tiger]

hi team OCBC

is there any account type that can trade us stock with 0.2% commission ? (priority or upfront cash or whatever) - for non singapore resident...

is there any quarterly fee or whatever fee that is not related to trading?

 

[OCBC Bank]

hi team OCBC

is there any account type that can trade us stock with 0.2% commission ? (priority or upfront cash or whatever) - for non singapore resident...

is there any quarterly fee or whatever fee that is not related to trading?

Hi white_tiger,

Thank you for your interest in our products.

Do call us at 1800 338 8688 (Toll-free number within Singapore) or (65) 6338 8688 (From overseas), or email your queries to cs@ocbcsec.com and we'll be glad to assist

^Wilson

 

[MrSinkie95]

Hi! Does OCBC has any internship opportunities for Poly Students?

 

[Yo2020]

Dear OCBC,

Can a single individual own 2 separate Bonus+ Accounts?

And if not, can an individual hold a Single + a Joint account at the same time?

confirmed 1 person can own 2 individual bonus+ acct.
was told that it wasn't allowed when it was launched, but the rule has changed to allow it later on.

 

[blengend]

confirmed 1 person can own 2 individual bonus+ acct.
was told that it wasn't allowed when it was launched, but the rule has changed to allow it later on.

Very very nice of you. Appreciate it.

 

[OCBC Bank]

Hi! Does OCBC has any internship opportunities for Poly Students?

Hi MrSinkie95,

Thank you for your interest.

Please kindly send in your resume to contactus@ocbc.com

^Wilson

 

[tobiast]

Hi OCBC,
can i just check with you how long does it take for the application process of a frank OCBC debit card?
I've applied on 17th Sept in the OCBC Frank SP branch and up till now there is still no news or anything.
Please advise.

Thanks

 

[cupidsux]

hi team ocbc, whats the current welcome package for priority banking customer ?

 

[OCBC Bank]

hi team ocbc, whats the current welcome package for priority banking customer ?

Hi cupidsux,

We thank you for your interest in our Premier Banking. Our Premier clients enjoy the following benefits among others:

Your own dedicated Premier Relationship Manager.
Access to Premier Priority Queues for personal banking transactions at all OCBC branches.
Access to Premier Lounge at OCBC Premier Centres.
Sign up for Premier Voyage Card.
Sign up for Premier Debit Card.
Preferential pricing on banking services for premier customers.

If you’d like to sign up for our Premier service, you can call us at 1800 Premier (1800 773 6437) or visit any of our Premier Centres to find out more.

^Wilson

 

[OCBC Bank]

Hi OCBC,
can i just check with you how long does it take for the application process of a frank OCBC debit card?
I've applied on 17th Sept in the OCBC Frank SP branch and up till now there is still no news or anything.
Please advise.

Thanks

Hi tobiast,

The application generally takes 2 weeks .

Please PM us your contact number so that we may arrange for our executive to call and assist.

^Wilson

 

[zhooge]

Hi OCBC,

It appears that guys who have their salary paid partially by mindef due to reservist ICT may not qualify for the salary bonus of the 360 account.

""IBG GIRO
- SAF IMPREST ACCOUNT SUPP""

Will you guys be able to make an exception for such cases and manually award the bonus interest if the total salary still exceeds $2k/mth?

 

[pattanispirit]

does OCBC has Bond Financing such as Maybank Kim Eng :
http://www.maybank-ke.com.sg/products-services/products-services-listing/margin-financing/


i only see from your website that u only have Share Financing in
www.iocbc.com > OCBC Securities > Accounts > Share Financing Account

i'm looking at Bond Financing and Maybank is offering rate as low as 1.88% whereas yours start from 3.50%.

 

[OCBC Bank]

Hi OCBC,

It appears that guys who have their salary paid partially by mindef due to reservist ICT may not qualify for the salary bonus of the 360 account.

""IBG GIRO
- SAF IMPREST ACCOUNT SUPP""

Will you guys be able to make an exception for such cases and manually award the bonus interest if the total salary still exceeds $2k/mth?

Hi zhooge,

Thank you for getting in touch with us.

If you would like to put up an appeal for this, please PM us your contact number and we will call to assist.

^Wilson

 

[OCBC Bank]

does OCBC has Bond Financing such as Maybank Kim Eng :
http://www.maybank-ke.com.sg/products-services/products-services-listing/margin-financing/


i only see from your website that u only have Share Financing in
www.iocbc.com > OCBC Securities > Accounts > Share Financing Account

i'm looking at Bond Financing and Maybank is offering rate as low as 1.88% whereas yours start from 3.50%.

Hi pattanispirit,

Thank you for getting in touch with us.

We currently do not offer bonds financing.

^Wilson

 

[tobiast]

Hi tobiast,

The application generally takes 2 weeks .

Please PM us your contact number so that we may arrange for our executive to call and assist.

^Wilson

Hi OCBC, thanks from your prompt reply.
This morning i have received a SMS from OCBC saying that my application is approved and will need to wait between 5 to 8 business days for it.

 

[pipperwarrior2]

Hi OCBC,

Last month, I wanted to set up a joint OCBC 360 but was not allowed to convert my personal to joint account. I am surprised such a big bank does not have this function which POSB/DBS can do it in a few minutes. Hence i have to open a Joint OCBC with my wife as the main account holder.

Today, I ask for closure of my Personal OCBC 360 as i no longer require it. I was charged a fee of $2 for closing my Personal OCBC 360 account at a branch today. I was told the fee is the fall below fee for this month which was only 9 day into the month. And last month i maintained more than $3000 in my personal account.

Question: Why do i have to pay $2 for only 9 days into the month for the fall below fee? Shouldn't the fall below fee deduction is more for last month which is September? And also in the first place, I wont be charged the fall below fee for closure of my personal account if OCBC can allow conversion of Personal to Joint account.

Thanks.

 

[Guinea Pig]

Hello OCBC, I currently have a passbook/basic savings account, am I able to apply for a debit card?