MyRepublic Big Launch

sk0065

sk0065

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paging for forum manager:

my singtel MIO plan is 69.90
200 mbps + n useless channels

contract ending 2nd August

if I wanna terminate the Singtel Contract and sign up with MR, can MR help me with the termination fees ar?

please let me know.

SK
 
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raguraman

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Can anyone help me to understand the Issue please !!

My TP was Installed on March 20th ( I never used fibre broadband at home) and data connection was tested OK by opennet. On March 24th, MR technician came for Installation and found no signal to MR site and said Opennet has to fix the problem. Is this related to cable top-up ?? I read somewhere that cable top-up Issue is applicable only to customers switching from one RSP to another and not for new TP Installation.
 
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Binaries

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misato said:
Yup. They are unable to install as the fibre has not been changed to the new one.
Click to expand...

No Opennet guys came to do anything on my fibre-box yet which is worrying.. I might end up in the same predicament as you, worst.. My ONT was taken yesterday and installation is today. lol

:s13:

EDIT: Just spoke to my installation guy on the phone he said OPENNET guys should be over to do something... otherwise more or less it's gonna be a failed installation.. Sigh, all the time consuming hassle and troubles to come to this....... predicted outcome.
 
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M

misato

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Binaries said:
No Opennet guys came to do anything on my fibre-box yet which is worrying.. I might end up in the same predicament as you, worst.. My ONT was taken yesterday and installation is today. lol

:s13:

EDIT: Just spoke to my installation guy on the phone he said OPENNET guys should be over to do something... otherwise more or less it's gonna be a failed installation.. Sigh, all the time consuming hassle and troubles to come to this....... predicted outcome.
Click to expand...
Indeed.. and worse.. I have taken a day off just to settle this installation.
 
nivleK1985

nivleK1985

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raguraman said:
Can anyone help me to understand the Issue please !!

My TP was Installed on March 20th ( I never used fibre broadband at home) and data connection was tested OK by opennet. On March 24th, MR technician came for Installation and found no signal to MR site and said Opennet has to fix the problem. Is this related to cable top-up ?? I read somewhere that cable top-up Issue is applicable only to customers switching from one RSP to another and not for new TP Installation.
Click to expand...

cable top up is applicable to all customer except FTO
 
M

misato

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nivleK1985 bro.. can you take a look at my case. FTO failed despite you saying that it has only a 2% chance to fail.

Let me know what is the outcome.. if you need to reschedule, let me have a date.
Don't leave open end problems like that.
 
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WindJammer

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Appt suppose to be 2-6 pm. Got a call from the MR guy saying ON guy will come at 4 pm and MR guy will be here at around 5 pm. Just to ask, if no show today, can my network be resume??
 
gladiusgg

gladiusgg

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WindJammer said:
Appt suppose to be 2-6 pm. Got a call from the MR guy saying ON guy will come at 4 pm and MR guy will be here at around 5 pm. Just to ask, if no show today, can my network be resume??
Click to expand...

Ur line got cut Huh? Same as me. They cant reverse this. Best part is they told me to wait 3 Working days.
 
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prawnyhead

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Usually how long do u need to wait for the fibre to reestablish the signal if u off the modem and disconnected the fibre cable and reconnect and turn everything back on??

MR tech came and went after a successful connection but I needed to disconnect and move to the place where I place my modem box.

Now the MR modem is displaying a red light warning.

Also, is there any diff die die must use MR fibre cable or previous fibre cable provided by another provided also can?
 
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bekyuubi

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My current contract ends in Dec 2014, and I'm currently paying $59.99 per month.

Under what circumstances can I avoid the one time charge, get the people to install the new hardware, get my final 3 months free and switch to the 1gbps new contract with a smooth transition?

Am I able to request installation date a few days~ before/after my contract ends, and be charged with the 1gbps pricing then?

I can live with the old system, but I don't want to get charged another $59.99 after my contract ends. Can any MR personnel please advise? Am I able to "upgrade" right now and request my installation date to be set in Q4 december without being charged for the one time fee?

Edit: Reading the recent posts doesn't make me feel very confident in MR upgrading stuff (people complaining on installation issues...).
 
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WindJammer

WindJammer

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2.4Ghz
Capture2.png



5Ghz
Capture5.png



Even my Note 3 having only 50mbps on 2.4Ghz.
It is awfully wrong somewhere. Can MR provide help pls.


Using AC68U.
Acc: C8635
 
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