Official MIO TV Thread.......

[chuppachop]

Am on Fibre, Tatung DVR, no issues with no sound/only picture or video lagging mentioned above .... Request them to check or maybe change ur STB?

 

[Adi Dassler]

Is there any way to fast forward in catchup tv?

 

[Norman Chan]

Are you on ADSL? i had major stability issues and just got the tech come down he changed to a new modem + touch up the phone line a bit! Dunno got do firmware update of the stb but only after this most recent servicing then ADSL MIO is smooth

On fibre...now still got people using ADSL ?

 

[Norman Chan]

are you using the default singtel tv router? which model is that?

which set top box is that?

for me i had used singtel tv before i hopped onto the unlimited fibre wagon, my experience was so far so good. I wasn't using the default singtel gateway though, so perhaps the router might have an impact on the streaming experience.

Using ASUS RT-AC68U, all the time no problem. The lagging just happen from last month onward , the set top box is can do recording type.

 

[renfred89]

Using ASUS RT-AC68U, all the time no problem. The lagging just happen from last month onward , the set top box is can do recording type.

you might need to check on the ac68u then. sometimes could be resolved with just a reboot of router, or could be the issue with your set top box. tried to reset set top box instead?

 

[Norman Chan]

you might need to check on the ac68u then. sometimes could be resolved with just a reboot of router, or could be the issue with your set top box. tried to reset set top box instead?

When you said "reset" is referring to power-off than power-on again ?

 

[renfred89]

When you said "reset" is referring to power-off than power-on again ?

reset and reboot are different. reboot is to turn power on and off. reset is to force the set top box to restore default configuration with a fresh download of firmware.

depending on which set top box you use, reset steps might be different.

 

[vincewg]

Is there a need to reset up connection again? Is ok to leave it as singtel-mio profile just that port 3 is unused? My port 1 n 2 are currently being used for lan devices. Port 4 singteltv.

Any other advice what will be the default setting in Asus router-LAN->IPTV tab to have no issue?

 

[cybercom8]

ever since upgrade to 1Gbps, sometimes the mio tv program will "hang" and need to change the channel up or down to get it going again.

the miotv stb is connected via lan

what do you guys think can cause this problem? sometimes,

the wifi signal can be lost too for a few seconds. this only happens may be once every few days but its still irritating

 

[renfred89]

ever since upgrade to 1Gbps, sometimes the mio tv program will "hang" and need to change the channel up or down to get it going again.

the miotv stb is connected via lan

what do you guys think can cause this problem? sometimes,

the wifi signal can be lost too for a few seconds. this only happens may be once every few days but its still irritating

which router are you using?

 

[cybercom8]

which router are you using?

it came with ac1900

 

[renfred89]

it came with ac1900

wifi signal loss maybe due to band steering, you need to turn it off if you are not using it.

singtel tv hang is not normal, maybe next time you can report to 1688 and see what they can do for you..

 

[cybercom8]

wifi signal loss maybe due to band steering, you need to turn it off if you are not using it.

singtel tv hang is not normal, maybe next time you can report to 1688 and see what they can do for you..

pls advise how to turn off band steering? i doubt i am using it as i dont even know what it is

yeah miotv hanging sux...i was on 300, 500 Mbps and my miotv never hanged the past few years. change to 1Gbps then start to have such problems.

thanks for your help

 

[renfred89]

Singtel TV should not hang under normal circumstances because there are already QoS rules applied for it. Whatever that is, singtel TV has priority and that it should not happen at all in most cases. I had singtel TV for some time back, didn't have any problem with it even with 3rd party routers.

You can contact 1688 and they can remotely access your router and turn off for you should you be using it. The idea of band steering is to steer between the 2 bands accordingly. That means you will have a momentary drop in wifi as conditions change.

pls advise how to turn off band steering? i doubt i am using it as i dont even know what it is

yeah miotv hanging sux...i was on 300, 500 Mbps and my miotv never hanged the past few years. change to 1Gbps then start to have such problems.

thanks for your help

Samsung Galaxy S7 Edge HardwareZone Forums app

 

[Shion]

TTV World no more...Sigh

 

[r1cky_b3cks]

anyone having issue with channels on demand like fox movies, chk, scm, etc.? the one accessed from pressing 'c' yellow in our remote control.

 

[wkweewee]

ever since upgrade to 1Gbps, sometimes the mio tv program will "hang" and need to change the channel up or down to get it going again.
the miotv stb is connected via lan
what do you guys think can cause this problem? sometimes,
the wifi signal can be lost too for a few seconds. this only happens may be once every few days but its still irritating

Quite some time ago I also had this problem. They resetted the profile, changed the modem and ont but the problem still persist intermittently. In the end got a third party router and from that day onwards everything is history lol.

 

[chuppachop]

anyone having issue with channels on demand like fox movies, chk, scm, etc.? the one accessed from pressing 'c' yellow in our remote control.

What issues u encountered? I can check later at home....

 

[r1cky_b3cks]

What issues u encountered? I can check later at home....

pressing 'c' wun come out the menu like on demand, etc

 

[chuppachop]

No issues, press 'c', a few seconds later, the black bar appears fr the bottom... Tried on Cartoon Network HD, cHK, SCM chs etc. Maybe u can try changing the remote?