Opennet installion - share experience please

(^@^)"

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I am moving to a new place. The previous owner rejected Opennet free installation, so I will need to call them. Does anyone know if there is a chance they will waive the charges since I am a new owner?

Thanks

I can assure you it is not slim chance. Its no chance at all. I write in, then ask MP write in also same. The answer is NO. You just have to LLST.
 

Twinsen

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Thanks all... Guess I need to call opennet and find out when I take over the house.
 

s7460597

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Thanks all... Guess I need to call opennet and find out when I take over the house.

Previous owner of my HDB flat didn't install also. When I signed up fibre plan with Starhub they had promotion to 'waive' opennet installation charges. In other words they absorbed the costs. Other ISPs did have to pay.

Suggest talking with your contractor to do the wiring unless you've no problem with accepting the use of their trucking...either way have to pay as Opennet won't waive installation charges. At least the wiring can be hidden.
 

blueberry

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I can assure you it is not slim chance. Its no chance at all. I write in, then ask MP write in also same. The answer is NO. You just have to LLST.

I can confirm this is the case, cuz I just had the experience too. Best is to sign with a telco ( M1 or Starhub) and ask them to absorb the cost
 

bctiong

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If I'm not mistaken opennet will only wire up to road in front of your place. But you must sign up with RSP before they will terminate inside your house.

Yes, you are right.
There are two status for Opennet ready now:
1. Home Ready - Fibre has been deployed to the first Termination Point in the residential premises.
2. Home Passed - Fibre has been deployed up to the distribution point of each floor for residential high-rise buildings, or to the manhole for residential landed units.
(Extracted from M1 website)

They are speeding up the installation jobs with the second option now so it should be shorter time to be ready from now.(I think)
Previously they have been trying very hard to complete every household to be Home Ready but ended up not every household utilise the fibre set up.

I have just signed up and completed my fibre set up before CNY on Home Passed condition.
Hopefully, the Opennet installation will speed up for the rest of the household in Singapore.

P.S.
You shall receive a Letter of Notice if it is Home Passed and you may then proceed to apply for Fibre BB of your preferred ISP for the subsequent installations which includes Opennet TP and ISP Modem Router to TP.
 
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saidean

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TP fiber is thru the existing SCV trunking..no additional trunking needed
additional lan cable, from living room to study room, is also thru the SCV trunking.

Hope someone can help..

Our estate (condo) is getting conflicting info from Open Net (ON). Initially their site inspector (a contractor as well) said that installation via riser/SCV trunking is not possible, and hence access panels in front of all doors, all floors, have to be done. So the condo did that. Then another subcon came to do the install and thus far, they've been using the riser and existing trunking.

Worse, they've been charged everyone $80 since it is not surface trunking on the floor or ceiling. They just pulled the fibre cable through the trunking in the riser and set up the TP at the same area as the SCV box, fuse box etc. It's a cleaner solution than fugly surface trunking or drilling through false ceilings etc.

But I read their brochure - if using existing trunking, it should be FOC. Why must pay the subcon then? Are we being cheated?
 

Hisashiburi

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Anyone has Opennet install issue where the ISP/RSP refers back to Opennet to fix their signal?

Does it take a long time for Opennet to fix issues?

Thanks
 

lunaraven

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Opennet workers made the FDP in the riser,next they worked on the FSB and underground cabling.

Other than those stuff, I don't know how long more till I can get switch over to Fibre Optics. :(
 

Nights

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Yes, you are right.
There are two status for Opennet ready now:
1. Home Ready - Fibre has been deployed to the first Termination Point in the residential premises.
2. Home Passed - Fibre has been deployed up to the distribution point of each floor for residential high-rise buildings, or to the manhole for residential landed units.
......
P.S.
You shall receive a Letter of Notice if it is Home Passed and you may then proceed to apply for Fibre BB of your preferred ISP for the subsequent installations which includes Opennet TP and ISP Modem Router to TP.

I received a letter from opennet claiming that my area back end fiber testing has been completed. I can go to any ISP to subscribe for optical Internet. May I know do you need to pay for the installation of the TP? What other installation charges need to pay?
 

fighting

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Hi guys can i check if installing opennet TP is free? I wanted to subscribe for M1 fibre broadband and was told that installation of opennet TP cost $220. I was told by my friends they had it installed by opennet for free?
 

ahtea

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Hi guys can i check if installing opennet TP is free? I wanted to subscribe for M1 fibre broadband and was told that installation of opennet TP cost $220. I was told by my friends they had it installed by opennet for free?
If you missed the offer to install the TP when ON comes in, you are supposed to pay for the installation already. However, I think some bros have mentioned that some ISPs can do a waiver for you if you subscribe to their service.
 
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