SIMBA Fibre Broadband

AMIAPIG · Jul 2, 2025

Some testing that I did previously & current latency, speed
SIMBA did improved on their latency & some test servers. Some even better when comparing to M1.

	M1 500MB - Tested during last year Aug 2024	SIMBA 10GB - Tested during last year Aug 2024
Test case - using DECO BE85 speedtest - 10GB LAN		In Gbps otherwise unless stated
Starhub	Not tested	Ping: 141 DL: 148Mbps UL: 321Mbps
Singtel	Not tested	Ping: 211 DL: 147 Mbps UL: 294 MBps
M1 Limited	Not tested	Ping: 3 DL: 8.15 UL: 7.7
ViewQuest - Singapore	Not tested	Ping: 3 DL: 4.34 UL: 4.56
PT FirstMedia - Singapore	Not tested	Ping: 2 DL: 1.8 UL: 1.82
Pacific Internet (S) - Singapore	Not tested	Ping: 3 DL: 5.43 UL: 5.36
NewMedia Express - Singapore	Not tested	Ping: 3 DL: 5.78 UL: 6.15
Contabo - Singapore	Not tested	Ping: 3 DL: 3.47 UL: 1.73
Fdcservers.net - Singapore	Not tested	Ping: 56 DL: 2.15 UL: 7.25
Test case - using iPhone 15 ProMax 6E WIFI with DECO BE85 - 1 metre from router	In MBps - Tested during last year Aug 2024	In MBps - Tested during last year Aug 2024	In MBps - Tested on Jul 2025 (Upgraded some switches & routers & DECO BE85 is in AP mode)
Singtel	Ping: 7 DL: 490 UL: 489	Ping: 235 DL: 1108 UL: 153	Ping: 40 DL: 1279 UL: 1153
Starhub	Ping: 6 DL: 309 UL: 483	Ping: 147 DL: 9.24 UL: 334	Ping: 6 DL: 1328 UL: 936
M1 Limited	Ping: 7 DL: 366 UL: 485	Ping: 7 DL: 1367 UL: 1273	NA
Celcom Axiata Bhd - Johor Baru	Ping: 18 DL: 482 UL: 484	Ping 197 DL: 1309 UL: 106	Ping: 44 DL: 1312 UL: 1315
Optus - Perth	Ping: 203 DL: 497 UL: 135	Ping: 408 DL: 1175 UL: 329	Ping: 148 DL: 1119 UL: 344
Aussie Broadband - Perth	Ping: 55 DL: 323 UL: 476	Ping: 54 DL: 1286 UL: 1044	Ping: 56 DL: 1317 UL: 1243
Verizon - Tokyo	Ping: 84 DL: 488 UL: 368	Ping: 272 DL: 550 UL: 219	Ping: 168 DL: 892 UL: 917
Allied Telesis Capital Corp. - Okinawa	Ping: 114 DL: 411 UL: 240	Ping: 277 DL: 1271 UL: 193	Ping: 111 DL: 1279 UL: 458
HKIX - Hong Kong	Ping: 46 DL: 95.3 UL: 86.7	Ping: 44 DL: 95.1 UL: 873	Ping: 40 DL: 91.6 UL: 83.7
Telstra International - Hong Kong	Ping: 46 DL: 486 UL: 317	Ping: 190 DL: 1126 UL: 687	Ping: 41 DL: 1325 UL: 1312
浙江电信- HangZhou	Ping: 469 DL: 200 UL: 6.92	Ping: 411 DL: 617 UL: 1.09	Ping: 352 DL: 1119 UL: 5.59
China Telecom JiangSu 5G - Suzhou	Ping: 1182 DL: 386 UL: 0.32	Ping: 407 DL: 1193 UL: 66.5	NA
CenturyLink - Seattle, WA	Ping: 305 DL: 511 UL: 166	Ping: 305 DL: 1125 UL: 550	Ping: 252 DL: 1285 UL: 588
Relyant Communications - Washington, GA	Ping: 239 DL: 482 UL: 127	Ping: 246 DL: 911 UL: 530	Ping: 253 DL: 856 UL: 561
SIMBA Telecom - Singapore	Ping: 6 DL: 305 UL: 485	Ping 5 DL: 1160 UL: 1064	Ping: 5 DL: 1360 UL: 1292

xiaofan · Jul 2, 2025

InitialD.D said:
Saw reply about M1 plan compared to Simba Plan. Not sure which better.

As for SIMBA free installation, does it include full installation (incl. router) and whats the process like?

As for M1 installation, is it free and whats the process like?

As for support/CSO for both, how reliable isit when I need help with service?

Will appreciate any help with this as im newbie

You may want to read the posts in the first page of the sticky thread and come to your own conclusion.

My personal opinion is that you should avoid SIMBA as you seem to expect quite some support from the ISP. M1 will be way better than SIMBA based on your description. You may want to ask further thread in M1 thread.

Sticky Thread '⚡️

[Official] README First! 2025 SG ISP Comparison & Latest Promo Deals!

' https://forums.hardwarezone.com.sg/...sg-isp-comparison-latest-promo-deals.6665380/

Nakedtoes · Jul 3, 2025

InitialD.D said:
Saw reply about M1 plan compared to Simba Plan. Not sure which better.

As for SIMBA free installation, does it include full installation (incl. router) and whats the process like?

As for M1 installation, is it free and whats the process like?

As for support/CSO for both, how reliable isit when I need help with service?

Will appreciate any help with this as im newbie

I tried both M1 and simba.. I can tell u this.. I banned and boycotted simba forever.. So u go decide yrself.

Scuderia · Jul 7, 2025

Now Simba broadband comes with free digital home phone line. Took them so long to implement this, but better late then never.

thiamhui · Jul 8, 2025

Scuderia said:
Now Simba broadband comes with free digital home phone line. Took them so long to implement this, but better late then never.

But need to pay NLT Service Activation Fee of S$61.04.

xiaofan · Jul 8, 2025

thiamhui said:
But need to pay NLT Service Activation Fee of S$61.04.

Indeed this is a major difference.

1) SIMBA 10Gbps plan without digital voice:
https://simba.sg/static/media/fbb/assets/cis-broadband-10gbps-720.pdf

1.3.2. SIMBA shall waive the one-time $61.04 for NetLink Trust (“NLT”) service activation
charge (where applicable); and one-time $118.00 charge for Optical Network Terminal
(“ONT).

2) SIMBA 10Gbps Broadband with Home Phone Line
https://simba.sg/static/media/fbb/assets/cis-home-broadband-720.pdf

1.3.2. $61.04 for NetLink Trust (“NLT”) service activation charge (where applicable);
1.3.3. SIMBA shall waive the one-time $20.00 home phone line activation charge;
1.3.4. SIMBA shall waive the one-time $198.00 charge for Optical Network Router;
1.3.5. SIMBA shall waive the home phone line charges, at $5.00 for 30-days service in
advance, for the period in which the Customer has paid for their SIMBA Fibre
Broadband billing cycle in advance.

wifi_18Z · Jul 8, 2025

Do existing subscribers get the new phone line feature?

networked · Jul 8, 2025

anyone tried? can carry current m1 number over?

hoision · Jul 9, 2025

Simba could be transiting to use ONR. So the term ONU is used to include both ONT and ONR.

https:[//]support.simba.sg/hc/en-us/articles/48695249691801-I-ve-collected-the-10Gbps-ONU-how-do-I-set-it-up

pwillie · Jul 10, 2025

oh no, if they change to ONR i think i will switch out

yiptw89 · Jul 10, 2025

wifi_18Z said:
Do existing subscribers get the new phone line feature?

https://support.simba.sg/hc/en-us/a...ixed-line-number-from-other-service-providers

Can I port in my existing home fixed line number from other service providers?

This feature is currently not available. You may register your interest with us at go.simba.sg/contact-us.

yiptw89 · Jul 10, 2025

wifi_18Z said:
Do existing subscribers get the new phone line feature?

Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?

This is currently applicable to new sign ups only.

xiaofan · Jul 10, 2025

hoision said:
Simba could be transiting to use ONR. So the term ONU is used to include both ONT and ONR.

https:[//]support.simba.sg/hc/en-us/articles/48695249691801-I-ve-collected-the-10Gbps-ONU-how-do-I-set-it-up

pwillie said:
oh no, if they change to ONR i think i will switch out

Interesting move that SIMBA is also adopting ONR. Hopefully it will offer both ONT and ONR (just like M1) to give the users choices.

Most power users will avoid ONR (Singtel and WC) since the ONR will be the main router for the home network and you will have some limitations to use your the router behind the ONR. But ONR may not be a bad thing for average users who want to save one router in the DB Box.

The router in the picture will need to be configured in AP mode (losing many features) in order to avoid Double NAT. If you use the router in router mode, then you will be in a situation called Double NAT.

https://support.simba.sg/hc/en-us/a...e-collected-the-10Gbps-ONU-how-do-I-set-it-up

1) More about Double NAT
https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad
https://support.google.com/googlenest/answer/6277579?hl=en-SG

2) More about ONT vs ONR
https://forums.hardwarezone.com.sg/...cs-of-home-networking.6653421/#post-138363236

xiaofan · Jul 10, 2025

Existing SIMBA 10G ONT setup -- only one 10G LAN port is functional. You have the full freedom to use your own router without Double NAT (but still with some limitations because of SIMBA CGNAT)..

https://support.simba.sg/hc/en-us/a...e-collected-the-10Gbps-ONT-how-do-I-set-it-up

(note: the following figure is my modified version since the version in the above SIMBA article is not good).

pwillie · Jul 11, 2025

I’m not power user la, but I have used a Nokia router mandated by Starhub before, and the experience is terrible. I can imagine if the ONR is the same quality.

Scuderia · Jul 11, 2025

xiaofan said:
https://support.simba.sg/hc/en-us/a...e-collected-the-10Gbps-ONU-how-do-I-set-it-up

1) More about Double NAT
https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad
https://support.google.com/googlenest/answer/6277579?hl=en-SG

2) More about ONT vs ONR
https://forums.hardwarezone.com.sg/...cs-of-home-networking.6653421/#post-138363236

From the pic it seems like a Huawei OptiXstar EN8250Ts-20 ONT, same as the one issued by m1 for their xgs-pon plan. How simba is able to configure all the 4 x Ge and 1 x 10Ge ports to work together probably will need those new subscribers to do some testing.

xiaofan · Jul 11, 2025

Scuderia said:
From the pic it seems like a Huawei OptiXstar EN8250Ts-20 ONT, same as the one issued by m1 for their xgs-pon plan. How simba is able to configure all the 4 x Ge and 1 x 10Ge ports to work together probably will need those new subscribers to do some testing.

M1 is using Huawei OptiXstar HN8250Ts-20 ONT but take note that it can also be configured in ONR mode.

Let's wait for the new users who get the ONR to report back on the SIMBA XGS-PON ONR model.

Starhub is using Nokia XS-240X-A in ONT mode, but Singtel is using Nokia XS-240X-A as an ONR.

M1 is using Huawei HN8255X6s-8X ONR for the new 10Gbps ONR plan, that has the Wireless function built-in, similar to Starhub issued Nokia XS-2426X-A (WiFi 6 AX6000 rated). Take note I do not recommend this M1 ONR plan at all. M1 6Gbps plan (ONT with free Archer BE805) is better than the M1 10Gbps ONR plan (all-in-one ONR plus Archer BE230. Both are of the same S$36.90 per month pricing for new users now.
https://www.m1.com.sg/home-broadband
https://www.m1.com.sg/support/faq/fibre-broadband-faq#accordion-fe8b6ec73a-item-195e6d7476

Goodintentions · Jul 16, 2025

yiptw89 said:
Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?
This is currently applicable to new sign ups only.

There are now subbers who are currently or gonna be out of contract soon, and also not recently signed up since they signed up > one year ago.

Scuderia · Jul 28, 2025

Simba currently waiving NLT activation charges for their home phone line fiber package till 10th Aug as part of SG60 promo.

ecommercenoob · Aug 4, 2025

Does simba use cgnat?

SIMBA Fibre Broadband

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Can I port in my existing home fixed line number from other service providers?​

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Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?​

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Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?​

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Can I port in my existing home fixed line number from other service providers?

Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?

Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?