SIMBA Telecom discussion thread

[dexboi]

why need to handover old SIM?
if they ask i won't give either. it's straight terminate after new SIM activation/replacement.

So the service center staff just issue new sim card without having to handover the old sim card?

The activation process requires old sim card in phone?

 

[XiaoJinLing]

my simba card is 5G ultra already.

That time mid of May, my sim card suddenly spoil around 6pm, suddenly everything (data and call) cannot use... then the next day really cannot use for work if not in office... can only rely on wifi in office ... whatapps (wifi) for calls... contact simba (email) ask me can go vivo (before 7pm) but went there cannot change sim card, then ask me go orchard central (before 9pm) do... issue new Sim card activated on the spot... really waste my time but bo choice... mayb then already got the 5g ultra which i didnt know..

I use like no different leh

 

[nuscape]

if eSIM how? need to request qr code again?

 

[Habrosus]

if eSIM how? need to request qr code again?

What's the reply you got for the SMS to 1218?

 

[Jurong640]

Hope Simba really gives Ultra 5G speed.

Other Telco only 5G+. Ultra means something.

 

[hwsstx]

Hope Simba really gives Ultra 5G speed.

Other Telco only 5G+. Ultra means something.

...

I can get UMobile 5G Ultra in JB...so my SIM from 2023 is good

 

[KDisGOAT]

Hope Simba really gives Ultra 5G speed.

Other Telco only 5G+. Ultra means something.

I think the terms "Ultra" means nothing special but just ordinary 5G SA. In other words, "Ultra" just to make you feel good.

 

[username03]

So I guess I shall wait for the rest who changed to report back if there's any special improvements from changing to new sim.

I'm also getting umobile 5g ultra in Malaysia while roaming on simba. My Sim card is like 2 years old at least.

 

[Sorvos]

So the service center staff just issue new sim card without having to handover the old sim card?

The activation process requires old sim card in phone?

Yes, SIMBA Service Centre staff issue new sim card without having to handover the old sim card. Once new SIM card is issued, you will receive a SMS from SIMBA telling you that a New SIM Card is issued, please activate with the link.

No, activation process don't require old SIM card in phone. You just need your Singpass and the URL Link sent via SMS to activate (along with some form of data or WiFi). However the SMS will be sent over to the old SIM card.

 

[nuscape]

Yes, SIMBA Service Centre staff issue new sim card without having to handover the old sim card. Once new SIM card is issued, you will receive a SMS from SIMBA telling you that a New SIM Card is issued, please activate with the link.
No, activation process don't require old SIM card in phone. You just need your Singpass and the URL Link sent via SMS to activate (along with some form of data or WiFi). However the SMS will be sent over to the old SIM card.

I just changed it just now, the staff activated from the system. this one is physical sim hor.

for my other number that's using eSIM then it is auto change to 5g ultra liao. also when check using sms no.5, said ultra already.

 

[twosix]

I can use 5G no issue with current sim. Unless I see someone reporting SA with new card and speed, I won’t bother changing, although there is a SIMBA shop nearby.

 

[firesong]

SIMBA Notice: SMS 5G to 1218 to check if your SIM is 5G Ultra ready. For FREE upgrade, visit any SIMBA Service Centre (simba.sg/collect) for your SIM swap. Enjoy exclusive Samsung 5G deals too. Thank you.

Ultra what? Ultra slow? Ultra disappointing?

Ultra inferior to other telcos?

 

[gapboy]

Those with "ultra" simba 5g i wonder whats the speed now .. latency ..

 

[twosix]

Those with "ultra" simba 5g i wonder whats the speed now .. latency ..

Dun think it will be any better than now. They don't have the bandwidth.

Im using it to stream music and is working well. Dun see the need to change the sim card yet. Dunno will it get better or maybe worst.

 

[BBCWatcher]

I'm waiting for 4G Ultra.

 

[Sorvos]

I just changed it just now, the staff activated from the system. this one is physical sim hor.

Mine also physical SIM. Means the staff smoked me lor. But he guided me step by step on my phone to activate the new SIM at the counter so everything went well still.

 

[gapboy]

Dun think it will be any better than now. They don't have the bandwidth.

Im using it to stream music and is working well. Dun see the need to change the sim card yet. Dunno will it get better or maybe worst.

There is zero news on this anyway at their official site .. just some SS from FB groups

 

[twosix]

There is zero news on this anyway at their official site .. just some SS from FB groups

If here @ hwz has no info, there IS no new news. Haha.

 

[caesium5]

Changed to the new sim card. Clementi Service Centre staff very helpful.

Did not notice any change of speed

 

[Jurong640]

I'm waiting for 4G Ultra.

4G Ultra? No telcos are improving 4G networks liao. Now most telcos focusing on 5G and

Moving on to 6G Elite Pro Plus Max Ultra soon.