So the service center staff just issue new sim card without having to handover the old sim card?
The activation process requires old sim card in phone?
Yes, SIMBA Service Centre staff issue new sim card without having to handover the old sim card. Once new SIM card is issued, you will receive a SMS from SIMBA telling you that a New SIM Card is issued, please activate with the link.
No, activation process don't require old SIM card in phone. You just need your Singpass and the URL Link sent via SMS to activate (along with some form of data or WiFi). However the SMS will be sent over to the old SIM card.
