SIMBA Telecom discussion thread

[twosix]

Building your own got more satisfaction. You get more control.

Used to be a hobby to play with hardware and software. Not my interest to go deep anymore, though still very interested with 3C. So I’d rather spend me time on what I like to do. Haha.

 

[BBCWatcher]

Er,.. I can afford to pay for a credible vpn service.

What's a "credible" VPN service? How would you know it's "credible" and remains so?

 

[Jurong640]

What's a "credible" VPN service? How would you know it's "credible" and remains so?

No credible ones. Everyone aways boast how safe and good they are. The thing is, you already signed up with your email, they got a few details about you, how you surf the net.

Always just believe in yourself.

 

[twosix]

What's a "credible" VPN service? How would you know it's "credible" and remains so?

I wonder. Some people talk big. Dun use this and that cos ur privacy will be exposed. But irl, do they really not use them? Haha.

 

[beng035]

I wonder. Some people talk big. Dun use this and that cos ur privacy will be exposed. But irl, do they really not use them? Haha.

IRL, just use first, talk later. so paranoid for wad

 

[commandowolf]

Hi, i bought a $10 lucky number from SIMBA on the $10 plan, so if i want to port out this number, need to pay 2nd month bill, and port out after 30 days is over. That is all right?

The 5G data is so slow in the west, feels like 4G, less than 10Mbps down and up.

 

[Habrosus]

Hi, i bought a $10 lucky number from SIMBA on the $10 plan, so if i want to port out this number, need to pay 2nd month bill, and port out after 30 days is over. That is all right?

The 5G data is so slow in the west, feels like 4G, less than 10Mbps down and up.

Not so simple.

Read Section 9.9 here.
https://www.simba.sg/terms

 

[SongManKranji]

Not so simple.
Read Section 9.9 here.
https://www.simba.sg/terms

Life is v short. Ai song song kao tuas & Changi.

 

[commandowolf]

Not so simple.

Read Section 9.9 here.
https://www.simba.sg/terms

I see, so meaning the price i paid of $10 is only 50%, and i need to go down and pay the other 50%, another $10, before i can even apply to port out. On top of the monthly bill of $10. So meaning just to get this lucky number and port out, pay like $40 total

No way to just do this payment online? I dont want to go down to their service center leh

Specifically Section 9.9 point b:

All Lucky mobile numbers are sold at a discount of 50% (unless otherwise specifically stated for special promotions), and the price that you pay is after the discount is applied. The discount is provided on the condition that you continue with a valid mobile plan with SIMBA for a period of 24 months from the activation of the Lucky mobile number). The discounted amount will be chargeable to you if you request for porting-out or your mobile plan is terminated for any reason whatsoever, before the expiry of the period of 24 months from the activation of the Lucky mobile number.

 

[Habrosus]

I see, so meaning the price i paid of $10 is only 50%, and i need to go down and pay the other 50%, another $10, before i can even apply to port out. On top of the monthly bill of $10. So meaning just to get this lucky number and port out, pay like $40 total

No way to just do this payment online? I dont want to go down to their service center leh

Specifically Section 9.9 point b:

Apparently not. And payment via PayNow at their counter where they'll show you the QR code.

But that's last year and before, so you might want to contact them to see if you can pay without looking at their faces.

 

[riona]

I see, so meaning the price i paid of $10 is only 50%, and i need to go down and pay the other 50%, another $10, before i can even apply to port out. On top of the monthly bill of $10. So meaning just to get this lucky number and port out, pay like $40 total

No way to just do this payment online? I dont want to go down to their service center leh

Specifically Section 9.9 point b:

I bought a lucky number a few months back and ported out without any penalty. However I did write to them to confirm 1st which they did. Suggest you write them also to make sure. Good luck!

 

[commandowolf]

Apparently not. And payment via PayNow at their counter where they'll show you the QR code.

But that's last year and before, so you might want to contact them to see if you can pay without looking at their faces.

... Damn cock sia they. Is any of the service centers? Or specifically the orchard and kaki bukit ones?

 

[commandowolf]

I bought a lucky number a few months back and ported out without any penalty. However I did write to them to confirm 1st which they did. Suggest you write them also to make sure. Good luck!

Oh, thats good to know, i will email and ask, thanks!

 

[Habrosus]

... Damn cock sia they. Is any of the service centers? Or specifically the orchard and kaki bukit ones?

Back then only these 2 places.

Ya, email them and keep us posted.

 

[TyL3r_DuRd3n]

guys, SIMBA's myanmar IDD minutes are no longer capped at 100mins/mth?

 

[commandowolf]

Back then only these 2 places.

Ya, email them and keep us posted.

They generic answer, never say anything about the lucky number itself

SIMBA Support (SIMBA TELECOM)

Jun 4, 2026, 16:25 GMT+8

Dear Customer,

Thank you for contacting SIMBA Customer Experience.

Please be advised that if your SIMBA account is within the 1st 30 Days cycle: An activation fee of $30 is chargeable for port-out within 30 days of plan activation.

Alternatively, you may port-out your mobile number 7 days before the end of your second billing cycle to avoid being billed for the third billing cycle.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
Julie
Customer Experience

Me

Jun 3, 2026, 17:39 GMT+8

Hi, i bought a lucky number for $10 on 2nd June, i read the CIS and TnC, if i want to port out this lucky number, have to be after 30 days, and i pay the second month bill? Is that all?

 

[riona]

They generic answer, never say anything about the lucky number itself

I suggest you reply them again and specifically ask about the lucky number penalty, if any. The final reply I got from Simba was:

Thank you for your reply.

Upon checking your mobile account, you have already paid the full price of the lucky number last 06 December 2025.

Please see attached screenshot of your initial registration invoice.

 

[dragonics]

Anyone has problem to make outgoing call? I can receieve call but cant make call out. Feedback to simba also no responds. Haiz

ps: not phone issue as tried other operator sim using VoLTE is ok

 

[hwsstx]

Anyone has problem to make outgoing call? I can receieve call but cant make call out. Feedback to simba also no responds. Haiz

ps: not phone issue as tried other operator sim using VoLTE is ok

I'd no issues with Banks & MY's numbers...

Try calling Banks, Scammers etc to test out...

DBS Hotline
DBS 24-hour Lost Cards and Fraud Reporting number: 1800 339 6963 or (65) 6339 6963

OCBC Personal Banking
1800 363 3333 or +65 6363 3333

UOB:
1800 222 2121 or (65) 6222 2121

Stand Chart
Personal Banking (24-Hour):
1800 747 7000 or +65 6747 7000

Maybank
+603-7844 3696

Scammers
88278041
89369422
81218962
81326938

 

[commandowolf]

They generic answer, never say anything about the lucky number itself

They replied, confirming only need to pay for second month bill for lucky number and port out online. No need to head down to any service center, no talk about the 50% price penalty need to pay back.

Will be porting out of SIMBA, the 5G speeds are practically 4G speeds for the west side, Boon Lay and Lakeside. My work place near Kent Ridge also sucks. A lot of times drop from 5G to 4G connection.

Dear Customer,

Thank you for your response.

Yes, you may port out your lucky number during your second billing cycle, and the process can be completed online.


Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
Julie
Customer Experience

Jun 4, 2026, 16:39 GMT+8

Hi Julie,

Can i confirm that for Lucky Number specifically, I port out during the second month, there is no other penalty or fees i need to pay? Do i need to go down to any service center?