SIMBA Telecom discussion thread

[hwsstx]

Anyone has problem to make outgoing call? I can receieve call but cant make call out. Feedback to simba also no responds. Haiz

ps: not phone issue as tried other operator sim using VoLTE is ok

I'd no issues with Banks & MY's numbers...

Try calling Banks, Scammers etc to test out...

DBS Hotline
DBS 24-hour Lost Cards and Fraud Reporting number: 1800 339 6963 or (65) 6339 6963

OCBC Personal Banking
1800 363 3333 or +65 6363 3333

UOB:
1800 222 2121 or (65) 6222 2121

Stand Chart
Personal Banking (24-Hour):
1800 747 7000 or +65 6747 7000

Maybank
+603-7844 3696

Scammers
88278041
89369422
81218962
81326938

 

[commandowolf]

They generic answer, never say anything about the lucky number itself

They replied, confirming only need to pay for second month bill for lucky number and port out online. No need to head down to any service center, no talk about the 50% price penalty need to pay back.

Will be porting out of SIMBA, the 5G speeds are practically 4G speeds for the west side, Boon Lay and Lakeside. My work place near Kent Ridge also sucks. A lot of times drop from 5G to 4G connection.

Dear Customer,

Thank you for your response.

Yes, you may port out your lucky number during your second billing cycle, and the process can be completed online.


Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
Julie
Customer Experience

Jun 4, 2026, 16:39 GMT+8

Hi Julie,

Can i confirm that for Lucky Number specifically, I port out during the second month, there is no other penalty or fees i need to pay? Do i need to go down to any service center?

 

[Habrosus]

They replied, confirming only need to pay for second month bill for lucky number and port out online. No need to head down to any service center, no talk about the 50% price penalty need to pay back.

Will be porting out of SIMBA, the 5G speeds are practically 4G speeds for the west side, Boon Lay and Lakeside. My work place near Kent Ridge also sucks. A lot of times drop from 5G to 4G connection.

Thanks for sharing this info.

Maybe it's something to do with Eight having their listing of Huat numbers that can be port out anytime FOC.

 

[commandowolf]

Thanks for sharing this info.

Maybe it's something to do with Eight having their listing of Huat numbers that can be port out anytime FOC.

Oh, you mean eight and Simba share the same list of lucky numbers?

 

[riona]

Oh, you mean eight and Simba share the same list of lucky numbers

I think he meant Eight's Just numbers also can port out without any penalty.

 

[dexboi]

Will be porting out of SIMBA, the 5G speeds are practically 4G speeds for the west side, Boon Lay and Lakeside. My work place near Kent Ridge also sucks. A lot of times drop from 5G to 4G connection.

in general, SIMBA's 5G is sparse, and mostly worse than 4G.
in fact, even though 5G may have slightly better DL speed, the latency is much worse than 4G most of the time.

so i've stayed on 4G/LTE for SIMBA, save battery save frustration too!

 

[Habrosus]

Oh, you mean eight and Simba share the same list of lucky numbers?

No

 

[commandowolf]

I think he meant Eight's Just numbers also can port out without any penalty.

Oh ok understand liao. Different list of hp numbers available, just that eight Huat numbers no penalty when port out, so SIMBA copying them now.

 

[nuscape]

Anyone has problem to make outgoing call? I can receieve call but cant make call out. Feedback to simba also no responds. Haiz
ps: not phone issue as tried other operator sim using VoLTE is ok

if you happen to set your setting to hide your number (hide your caller ID) you can't make outgoing call to certain numbers.
I had this issue too but once I set it to network default (not hide) then I can make call to all numbers.

 

[gapboy]

Simba-M1 deal setback dims hopes for telco tie-ups: report | Singapore Business Review https://share.google/Ukk8pmzqRlogRYOwv

 

[twosix]

Simba-M1 deal setback dims hopes for telco tie-ups: report | Singapore Business Review https://share.google/Ukk8pmzqRlogRYOwv

i guess the imda r not keen on the thought of mergers...

 

[eno_lc]

Oh ok understand liao. Different list of hp numbers available, just that eight Huat numbers no penalty when port out, so SIMBA copying them now.

Hihi so u managed to port out already without paying penalty? Thinking of porting out my Simba lucky number too…

 

[Jurong640]

Didn't know a retailer can claw back wallet balance after top-up.

Few weeks ago during the 1-for-1 top up promo, i topped up $20 via the retailer number shared here, and i didn't need to go down Marina Square. The retailer topped up 2 times, and my wallet balance becomes ($20+$20)+($20+$20)=$80.

My wallet balance stayed $80+ for a few weeks, then lasty week, it was reverted to $40. Looks like they knew and told Simba to claw it back.

 

[Habrosus]

Didn't know a retailer can claw back wallet balance after top-up.

Few weeks ago during the 1-for-1 top up promo, i topped up $20 via the retailer number shared here, and i didn't need to go down Marina Square. The retailer topped up 2 times, and my wallet balance becomes ($20+$20)+($20+$20)=$80.

My wallet balance stayed $80+ for a few weeks, then lasty week, it was reverted to $40. Looks like they knew and told Simba to claw it back.

They could've put up an appeal.

 

[riona]

Didn't know a retailer can claw back wallet balance after top-up.

Few weeks ago during the 1-for-1 top up promo, i topped up $20 via the retailer number shared here, and i didn't need to go down Marina Square. The retailer topped up 2 times, and my wallet balance becomes ($20+$20)+($20+$20)=$80.

My wallet balance stayed $80+ for a few weeks, then lasty week, it was reverted to $40. Looks like they knew and told Simba to claw it back.

All "digital wallets" (including wise, Lazada, etc) are vulnerable to claw-backs, breaches, etc. so advise not to top-up too much.

 

[Jurong640]

All "digital wallets" (including wise, Lazada, etc) are vulnerable to claw-backs, breaches, etc. so advise not to top-up too much.

Yup. Just top up what you need, don't over top up

 

[jeff79]

Didn't know a retailer can claw back wallet balance after top-up.

Few weeks ago during the 1-for-1 top up promo, i topped up $20 via the retailer number shared here, and i didn't need to go down Marina Square. The retailer topped up 2 times, and my wallet balance becomes ($20+$20)+($20+$20)=$80.

My wallet balance stayed $80+ for a few weeks, then lasty week, it was reverted to $40. Looks like they knew and told Simba to claw it back.

Just checked the 1 4 1 topup done in march still intact. Also pay at service center then the staff topup on behalf at marina sq at night.

 

[Jitter]

All "digital wallets" (including wise, Lazada, etc) are vulnerable to claw-backs, breaches, etc. so advise not to top-up too much.

Means what? Ah mao ah gou can revert it and pocket?

 

[riona]

Means what? Ah mao ah gou can revert it and pocket?

Means the company owning the wallet can close down or change policy and you may lose everything. Not regulated.

 

[CPTMiller]

Simba-M1 deal setback dims hopes for telco tie-ups: report | Singapore Business Review https://share.google/Ukk8pmzqRlogRYOwv

Already give up hope of better local connectivity speed. Now it seems M1 deal is not happening.