Singtel 3G very slow

[Hi_There]

the antennagate problem happens when i am using 3G network, but i need to hold the phone in the death grip for about 10s. Signal bar take some time to register the correct signal strength. But the antennagate does not happen in 2G network.

Anyone in the same situation??

 

[PsYkOoOoO]

the antennagate problem happens when i am using 3G network, but i need to hold the phone in the death grip for about 10s. Signal bar take some time to register the correct signal strength. But the antennagate does not happen in 2G network.

Anyone in the same situation??

As I mentioned earlier, only along the Green and Red MRT lines. Haven't tried NEL, but 3G works perfectly fine on the Circle line. I can hold my phone in the "death grip" and it will still work on the Circle line. On the other mentioned lines, however, 3G won't work even if I am not holding the phone.

 

[Xie Xiaonam]

There is no signal (3G) at japan besut. Sad to say as sintel claim better coverage than starhub - 4 bar over there...

 

[Hi_There]

As I mentioned earlier, only along the Green and Red MRT lines. Haven't tried NEL, but 3G works perfectly fine on the Circle line. I can hold my phone in the "death grip" and it will still work on the Circle line. On the other mentioned lines, however, 3G won't work even if I am not holding the phone.

tried at home. 3G signal strength drops with grip of death. no signal drop on 2G. btw, i stay in woodlands.

 

[Presto80]

You can use the APN its the same

Hi all, I called up SingTel twice again and I was told that we're able to use the both of them without any extra charges at all.

I just can't figure out why they would provide contradictory information.

I also call them to verify and was told it's within the data plan data usage quota. No additional charge. Why are people provide different views here?

Anymore people can verify the statement.

Yes i can verify they say won't charge.

Hi all, I just called up SingTel Mobile and the CSO told me that if I used the above settings on my current line (iFlexi Value), I would be charged for any data usage incurred while those settings are active. Apparently, those settings are for the BBoM devices.

However, if you have an iPad with an iPad data plan, you are able to make use of the above settings without any extra charges.

I'm a little wary of what she told me, so I'll just wait for my next bill to come.

ermmm after looking thru...can i say thats its safe to use the APn:internet?
in a sense that no xtra charges except for our own data plan usage?

i have just changed it..but nt tested..

 

[Kijori]

GPS is not via singtel leh. its connected to the satellites. even if you talk about A-GPS, its through the data, so what extra charge u talking about?

it's not what i talking about... it's that bloody Singtel CSO who told me this! i'm merely relaying to you guys what he told me... sheesh!

 

[sehsuan]

There is no signal (3G) at japan besut. Sad to say as sintel claim better coverage than starhub - 4 bar over there...

did you mean to say, jalan besar, instead of going to japan to test out the phone?

 

[sHaDy69]

the antennagate problem happens when i am using 3G network, but i need to hold the phone in the death grip for about 10s. Signal bar take some time to register the correct signal strength. But the antennagate does not happen in 2G network.

Anyone in the same situation??

i hav the same situation as u...singtel 3g is really very slow! even after changing APN to internet

 

[chillpill]

Ok heres my official findings after 4 days of testing and just sharing some info

APN settings does affect battery life and its quite substantial.

2 days on "internet" and 2 days on "e-ideas"

charge up to 100% before i go to bed and leave it on standby till morning abt 9hrs of standby

"internet" - drains about 10 to 11 %

"e-ideas" - drains only 2 to 3 %

daily usage harder to monitor but under "e-ideas" setting my batt can last about 2 days while "internet" setting 1 working day come home left with 20 to 30%

but have to add changing to internet does give a super duper speed boost

Note : this applies to my phone only......

 

[cybercom8]

before i was only getting 360kbps max, now can get 2.5mbps here in my room! first cso there told me to change sim i said that will not work because i can connect to 3g but its just slow. now the speed is consistent. man the complaining process really is stressful but atleast it got the problem solved.

btw apn adress change actually no impact the tech support in comm centre said...

Pls advise what changes they made. I have the same problem and have reset the iPhone network settings & used this sim card on other iPhones, same slow speed. Could it be due to SingTel backend setting for my line? Thank you

 

[GGGGGG]

Something to share.

I went through 1688, and was transferred to the Network Coverage department. The CSO told me changing APN to Internet will allow you to surf on a different platform, different from IDEAS. And he says it's chargeable, and not under the 12GB usage. I don't know if it's true or not. But i left it at default settings.

 

[GGGGGG]

And also, SingTel CSO gave me a call after I left a complaint feedback yesterday at their website. I explained all my disputes, guess what they said? Yes sir I understand. & all they can say is due to the network traffic, if many SingTel customers at my area = lag. seriously i don't know whats the point of them calling, if they can't address concerns by us, customers.

 

[Presto80]

Something to share.

I went through 1688, and was transferred to the Network Coverage department. The CSO told me changing APN to Internet will allow you to surf on a different platform, different from IDEAS. And he says it's chargeable, and not under the 12GB usage. I don't know if it's true or not. But i left it at default settings.

i called 2 days back...they assure me its the same 12gb that it is using
tat guy even tok to their iphone technical team...onli said tat its is using the same data but tethering might nt work...

i tink either ur cso smoke u or as usual miscomm at sintel...

 

[GGGGGG]

i called 2 days back...they assure me its the same 12gb that it is using
tat guy even tok to their iphone technical team...onli said tat its is using the same data but tethering might nt work...

i tink either ur cso smoke u or as usual miscomm at sintel...

Oh, but in terms of network speeds, did they comment on it whether there will be any improvements made.

 

[avalondigo]

And also, SingTel CSO gave me a call after I left a complaint feedback yesterday at their website. I explained all my disputes, guess what they said? Yes sir I understand. & all they can say is due to the network traffic, if many SingTel customers at my area = lag. seriously i don't know whats the point of them calling, if they can't address concerns by us, customers.

i had same exp, they called me and told me about that as well
but refused to give me compensation

no point calling, wasting our time

 

[PetPet]

Yes changing to Internet does increase my speed by a little.

 

[chillpill]

erm ur didnt realize changing to "internet" drains ur batt juice alot?

 

[dimm88]

using apn:internet. my internet speed became faster.

I am using as below:

APN: internet
Username: 65ideas
Password: ideas

Not that the internet speed increase tremendously, honestly speaking i am more comfortable using this setting than the default setting.

 

[wc1985]

Ok heres my official findings after 4 days of testing and just sharing some info

APN settings does affect battery life and its quite substantial.

2 days on "internet" and 2 days on "e-ideas"

charge up to 100% before i go to bed and leave it on standby till morning abt 9hrs of standby

"internet" - drains about 10 to 11 %

"e-ideas" - drains only 2 to 3 %

daily usage harder to monitor but under "e-ideas" setting my batt can last about 2 days while "internet" setting 1 working day come home left with 20 to 30%

but have to add changing to internet does give a super duper speed boost

Note : this applies to my phone only......

is your phone 3gs or 4g?

 

[chillpill]

Its the iphone 4

even todays test run, charged at 2am now my batt at 97%. doesnt drain so much juice.