StarHub MaxInfinity Fiber Optic - Experience

[Gribber]

hi just to check is any one here able to watch any video from dramacrazy??

yes
10chars

 

[wcmonk]

yes
10chars

hi do mind sharing info on your connection like is it direct did u go through proxy or just a normal connection setup by starhub ? i had being searching and trying to watch from the site ever since i change to fiber but the video jsut wun load no matter what (speedy joe) I was thinking how to resolve it and how to raise a case to sh is required

 

[Sadist4life]

I also noticed that they have changed the upload speed to be the same as the download speed on their website StarHub - Broadband - Home Broadband.

When I signed up in 2011, my speed is 100/50. Just now when I tested, it's still 100/50 instead of 100/100.

I called the CSO and she said that she can't detect my Dlink router. I told her I'm using a ASUS router (direct ONT), she said she can't checked if the DLink router is not connected I told her forget it.

Most likely the boost is applicable to new subscription plans only, because mine also pulled 100/50

 

[phayze]

I know what I sign up for. Just that the changes in the upload speed does not reflect on my side. I have email to starhub, now waiting for their respond.

huh ?

you don't know what you signed up for ?

do visit StarHub for an answer.

 

[albertlee]

hi just to check is any one here able to watch any video from dramacrazy??

No issue here, on SH MIF plan.

Do you have issue watching video from Youtube since all the videos reside there?

 

[albertlee]

Most likely the boost is applicable to new subscription plans only, because mine also pulled 100/50

Should be applicable to both new and existing plan, most likely haven't been implemented yet since subscriber was not notify. The last time they implement speedboost was for MOL Express earlier this year.

 

[Gribber]

I know what I sign up for. Just that the changes in the upload speed does not reflect on my side. I have email to starhub, now waiting for their respond.

Interesting, do update

 

[Gribber]

Should be applicable to both new and existing plan, most likely haven't been implemented yet since subscriber was not notify. The last time they implement speedboost was for MOL Express earlier this year.

then imo, they should not put something they have yet to implement or a date beside it.

maybe got T&C but didn't read it coz it wasn't indicated with an * or etc

 

[ahbard]

Just signed 200mbps plan..direct I get 180/130...but I using home plug. it give me 60/50 because of the electrical limitation.

 

[Gribber]

 

[phayze]

Starhub call me back. They say they are planning to do so. But has not do yet. They only put update on website and never update on the technical part. They are misleading their consumer.

 

[kennyg1969]

Starhub call me back. They say they are planning to do so. But has not do yet. They only put update on website and never update on the technical part. They are misleading their consumer.

lol... they should just insert the effective day for speedboost

 

[Kindovic]

erm.. anyone having youtube issues now? videos are not loading...

 

[AceyourMaths]

erm.. anyone having youtube issues now? videos are not loading...

same for me...starhub fibre

 

[Sadist4life]

erm.. anyone having youtube issues now? videos are not loading...

same for me...starhub fibre

No problem on my side. Make sure your youtube urls are youtube.com and not youtube.sg or something. Sometimes the DNS might affix that .sg to some videos.

 

[Sadist4life]

Starhub call me back. They say they are planning to do so. But has not do yet. They only put update on website and never update on the technical part. They are misleading their consumer.

lol... they should just insert the effective day for speedboost

Should be applicable to both new and existing plan, most likely haven't been implemented yet since subscriber was not notify. The last time they implement speedboost was for MOL Express earlier this year.

I've got two words for ya: Typical StarHub.

 

[phayze]

They are planning to do so. They have yet to decide on the date when i ask them.

lol... they should just insert the effective day for speedboost

 

[MarkChenTW]

I've got two words for ya: Typical StarHub.

what else.. just trying to get ppl to signup in this week it show first loh.. then maybe say 2-5 mths down the line then add the speed or even later :|

waste my time looking through NC plans, thinking there is a under-table deal :x

 

[wcmonk]

No issue here, on SH MIF plan.

Do you have issue watching video from Youtube since all the videos reside there?

i had no problem with video from youtube only video from speedy joe which most video is from.

 

[phayze]

You will not get what u see when u sign up starhub.

what else.. just trying to get ppl to signup in this week it show first loh.. then maybe say 2-5 mths down the line then add the speed or even later :|

waste my time looking through NC plans, thinking there is a under-table deal :x